Commit graph

217 commits

Author SHA1 Message Date
Quitta
2cf3441ab8 put mail cron related debug info into a log file specified in config.php 2013-08-20 04:33:23 +02:00
Quitta
78aa1074af fixing a lot of mail bug problems 2013-08-20 02:08:12 +02:00
Quitta
72a0c8303c Added encryption by using the openSSL functionality to encrypt the email passwords in the db 2013-08-19 20:22:01 +02:00
Quitta
ba0e8e2d51 Users can specify if they want to receive or dont want to receive tickt updates! 2013-08-19 00:02:55 +02:00
Quitta
e0d9ff8628 fixed dirty error in queue's that didn't allow me to assing/unassign after creating a queue 2013-08-18 03:39:35 +02:00
Quitta
2a7f13c8d8 response is being sent from the correct support group atm 2013-08-18 02:17:02 +02:00
Quitta
b765b0133d made 3 options for incomming mail: reply on ticket, new ticket and nothing related to that. When it's nothing related to that the mail will stay in the mailbox untill it get's manually read and deleted! 2013-08-17 19:07:00 +02:00
Quitta
993973441a creating new tickets over email works 2013-08-17 03:06:22 +02:00
Quitta
70fdf0dc74 Hanle multiple mailaccounts 2013-08-16 22:24:11 +02:00
Quitta
420454f7f3 sending mail with supportgroup ID is possible 2013-08-16 21:43:39 +02:00
Quitta
141f40835f Functionality to modify mailsettings of a support group. 2013-08-16 05:37:38 +02:00
Quitta
e169978d13 add email related stuff to support groups 2013-08-16 03:40:59 +02:00
Quitta
759ee63e9f ticket mail system basis works 2013-08-13 17:16:43 +02:00
Quitta
9ac1f5ffb4 ticket hanling function added 2013-08-12 23:56:58 +02:00
Quitta
188552a135 not sure if I should keep the task creation or not, will ask Botanic tomorrow 2013-08-12 05:14:00 +02:00
Quitta
7206e19c20 ready to do the imap part 2013-08-12 01:11:48 +02:00
Quitta
0d57ff53e8 basis seems to run in terminal, however mail() doesn't work yet 2013-08-11 03:55:07 +02:00
Quitta
74cfcdaac2 ready for testing the send mail functionality :) 2013-08-11 02:29:31 +02:00
Quitta
784fd5ecea updates to the mail_handler 2013-08-10 13:59:36 +02:00
Quitta
6b4deea068 added mail_handler class (from Botanic) still needs to be reworked + added show queue template 2013-08-10 01:46:21 +02:00
Quitta
a2b83bb6c7 userlist ingame works + fixed a bug in demoting/promoting users with roles, which was looking at the wrong id 2013-08-06 04:31:01 +02:00
Quitta
2d863042e5 I think I'm done refactoring the queues 2013-08-06 01:00:17 +02:00
Quitta
c38605f74c refactor queue's part 1 2013-08-05 22:35:22 +02:00
Quitta
6faceea785 userlist works with pagination 2013-08-05 21:12:58 +02:00
Quitta
528f6d858a refactoring webusers.php 2013-08-05 17:31:36 +02:00
Quitta
cee8bbc495 renamed libuserlist to syncing, which is more appropriate, also made pagination work! so Now I can start to use it ingame too! 2013-08-05 05:37:18 +02:00
Quitta
e5d5cfe0cc pagination seems to work! :) 2013-08-05 05:27:19 +02:00
Quitta
d1795c32f8 generic pagination with debugging for testing it atm 2013-08-05 04:37:20 +02:00
Quitta
dee33cda06 color scheme configuration with colors loaed from ingame_layout.ini 2013-08-03 05:00:39 +02:00
Quitta
2ab086183d fixed assigning/unassigning and sending empty messages 2013-08-03 04:00:41 +02:00
Quitta
1de3c2b40c log + reply ingame page 2013-08-02 19:43:43 +02:00
Quitta
3c2b2ef53d added db parameter to the syncing 2013-08-01 18:20:40 +02:00
DJanssens
70a98da8a8 autologin works 2013-07-31 15:08:35 -07:00
Quitta
b3b39bd15f login.tpl hided between my not yet pushed files! You evil login.tpl :D that might fix the auto login problem 2013-07-31 22:38:47 +02:00
Quitta
471b4b2904 Merge 2013-07-31 22:29:09 +02:00
Quitta
b97824e0af change home button 2013-07-31 22:27:59 +02:00
DJanssens
af10295644 test 2013-07-31 13:03:12 -07:00
Quitta
3c85cd86b9 made the config file more general + seemed some simple <br>'s in the textarea solved it! thank you mr wireshark! 2013-07-31 16:09:39 +02:00
Quitta
0bf8c4d526 fix for getting client working + possibly auto login for ingame part 2013-07-30 01:46:56 +02:00
Quitta
6d5db47669 queue creator works also added a few extra default queues 2013-07-23 23:38:06 +02:00
Quitta
03e526cc1e queue selector written with javascript functionality 2013-07-23 21:50:39 +02:00
Quitta
10cc131bad Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :) 2013-07-23 03:16:19 +02:00
Quitta
d34f9378c5 updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged! 2013-07-22 20:33:34 +02:00
Quitta
f37483c357 showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary! 2013-07-22 18:22:21 +02:00
Quitta
95806fa9f4 Forward works, though needs refinement! also is shown in ticket info bar 2013-07-22 14:51:42 +02:00
Quitta
47de1db21b class for forwarding + db update 2013-07-22 13:19:07 +02:00
Quitta
d2578c7589 Big Query that makes it possible to see the todo list, also had to fix the assign/unassign 2013-07-21 17:56:24 +02:00
Quitta
10e98deade made the todo queue 2013-07-21 15:38:22 +02:00
Quitta
e50cfa46a1 People can assign and unassign to a ticket 2013-07-21 03:49:31 +02:00
Quitta
3e049aa0c8 in the show queue, it also shows the assigned users name :) 2013-07-20 14:45:05 +02:00
Quitta
7fe955affd forgot to push the time-format in config file update! :) 2013-07-20 01:04:20 +02:00
Quitta
d8c10c658c fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess 2013-07-19 23:36:34 +02:00
Quitta
50f32e5e1c Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.
2013-07-19 16:30:58 +02:00
Quitta
b54d74ea81 Admins/Mods can post hidden replies! 2013-07-19 15:59:39 +02:00
Quitta
6b711f4381 Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups! 2013-07-19 11:56:39 +02:00
Quitta
6ec1450d26 Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible! 2013-07-19 03:05:12 +02:00
Quitta
a74de873c3 fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway 2013-07-19 00:37:47 +02:00
Quitta
c1132373e3 made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist 2013-07-19 00:12:29 +02:00
Quitta
bbe74c8fba refactored to admin/mod + changed install file + added mod menu 2013-07-18 21:12:03 +02:00
Quitta
2f39522002 found the @#!$& bug, why on earth did I comment that in the past <,< 2013-07-18 15:52:03 +02:00
Quitta
b994a8279d changed system to mod/admin permissions, though there's still a bug in show_ticket 2013-07-18 12:43:33 +02:00
Quitta
8353b2a99a Deletion of support_groups is possible, on delete cascade is pretty cool :D 2013-07-16 17:43:55 +02:00
Quitta
5b7f0fe95e Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind! 2013-07-16 16:43:58 +02:00
Quitta
cbd3588203 changed layout a bit, this seems better! :) 2013-07-16 05:47:31 +02:00
Quitta
b0564d35d8 It's now possible to add someone to a support group 2013-07-16 04:58:54 +02:00
Quitta
f0da13a60e Show single group and there users almost done 2013-07-15 21:18:51 +02:00
Quitta
3553cc6cac support group class added + list of support groups added! 2013-07-15 17:29:19 +02:00
Quitta
fe896339d6 Updated database and sql model added support group and insupportgroup 2013-07-14 23:40:24 +02:00
Quitta
af2986ff01 # ticket queues, though moving away from this approach 2013-07-14 22:33:09 +02:00
Quitta
ea80798bd0 ticket queue base added 2013-07-14 16:38:36 +02:00
Quitta
c912daecae Show single replies works, though the code for it is a bit ugly, have to refactor that though 2013-07-13 23:18:49 +02:00
Quitta
15237002aa show time elapsed as tooltip, which could be handy, started making the show_reply.tpl 2013-07-13 18:04:40 +02:00
Quitta
3f5eaae687 don't show the textarea for reply when ticket is closed. 2013-07-13 17:11:54 +02:00
Quitta
66cec1fb7a use language ini files to select correct log thing 2013-07-13 16:41:52 +02:00
Quitta
80c846050d Show the logs in show_ticket_log 2013-07-13 03:46:15 +02:00
Quitta
2a85eb6367 started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function 2013-07-12 20:10:17 +02:00
Quitta
5dc0266e15 added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc 2013-07-12 19:43:33 +02:00
Quitta
6fdf04566a Changed database all ID's to Unsigned, also added ticket_log table + started working on the class file 2013-07-12 14:06:06 +02:00
Quitta
3e5222ff1b fixed upper info bar when showing ticket: which contains the initial time, the time passed since latest update, the status, the category and the priority.
DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.
2013-07-11 20:31:34 +02:00
Quitta
be66aa7cef added admin function to change setting + changed color of admin bg when they reply + some other fixes 2013-07-11 02:39:52 +02:00
Quitta
e1a7e13c4e ticket reply show correct username, this was harder then expected 2013-07-10 22:40:01 +02:00
Quitta
51f4bd1ded replying on a ticket is now possible though still have to fix the username being shown. 2013-07-10 20:46:26 +02:00
Quitta
23df1f8479 forward to show ticket after creating ticket, also build basis for replying on ticket! 2013-07-10 13:05:05 +02:00
Quitta
423982a9d1 Refacoring of DBLayer seems to work now :) 2013-07-10 12:36:14 +02:00
Quitta
9ff6af3f88 Also made tickets cickable in the profile page! now let the DBLayer refactoring begin! 2013-07-10 10:13:53 +02:00
Quitta
0da0cf9da8 small layout update, before trying to refactor the DBLayer, I want to make sure that I can revert to this point :D 2013-07-10 10:10:02 +02:00
Quitta
4ab2c46091 fixed row formatting of the responses 2013-07-10 09:44:45 +02:00
Quitta
8dc95d2604 forgot to add the files <,< 2013-07-10 02:41:21 +02:00
Quitta
5ab7000c5f Show_Ticket starts to work :) 2013-07-10 02:41:03 +02:00
Quitta
683e04d79e make_table_with_key_is_id function added to replace and use for like filling the category array, I guess it will be used in the future for a lot of different things 2013-07-09 16:34:43 +02:00
Quitta
bcf79ab6fa added gui_elements class 2013-07-09 16:03:52 +02:00
Quitta
d414021506 Show the user his tickets in the user profile screen 2013-07-09 01:03:49 +02:00
Quitta
52e07f04fc show user added, where admins can create a ticket from another user 2013-07-08 17:14:03 +02:00
Quitta
371e83876c updated install, added create_Ticket function as wrapper! 2013-07-08 14:49:03 +02:00
Quitta
9f623e3225 added mennu item for createticket 2013-07-08 09:58:29 +02:00
Quitta
98dfb1fd6e create ticket works, also admins can create other people's tickets 2013-07-08 09:40:48 +02:00
Quitta
a42443054e Creation of a ticket (not the content yet though) seems to work 2013-07-06 22:38:57 +02:00
Quitta
9a89c0d90e woops forgot to add those in last update, also loading all categories from the db works now 2013-07-06 19:12:55 +02:00
Quitta
948794bff6 createticket template done + when registering: create ticket_user + when login make session object ticket_user 2013-07-06 18:27:25 +02:00
Quitta
a9fca71b8d Added ticket class | added ticket_user class| added ticket_category class. These aren't tested yet, so expect errors and changes! :D 2013-07-06 06:09:47 +02:00