kaetemi
07d3eba709
Restructure web. IMPORTANT! This moves all web files to a new central directory. Update your configuration if necessary
2014-07-14 20:27:46 +02:00
Quitta
ce36454383
added extra documentation. Man, writing documentation for the ticket class was quite a job :D
2013-09-11 23:51:23 +02:00
Quitta
dd14548048
some fixes for the real version
2013-09-05 04:29:47 +02:00
Quitta
600b016e1d
added images in the ingame part, added config properties & fixed time bug in queues page
2013-08-29 02:08:05 +02:00
Quitta
a795c58256
ticket showing works outgame, but needs fancyfying :D
2013-08-28 05:31:06 +02:00
Quitta
fa86db3cc7
updated, stroing to the db seems to work!
2013-08-28 02:24:08 +02:00
Quitta
52f90e9261
ticket_info class done, however I think I better add a field to the Ticket DB, instead the way I do it now..
2013-08-27 22:54:45 +02:00
Quitta
d147cc681c
#mailing languages setup
2013-08-25 17:49:01 +02:00
Quitta
83d4a89e46
fixed some nasty errors + made it show the entire replied message
2013-08-18 02:49:58 +02:00
Quitta
2a7f13c8d8
response is being sent from the correct support group atm
2013-08-18 02:17:02 +02:00
Quitta
993973441a
creating new tickets over email works
2013-08-17 03:06:22 +02:00
Quitta
759ee63e9f
ticket mail system basis works
2013-08-13 17:16:43 +02:00
Quitta
2d863042e5
I think I'm done refactoring the queues
2013-08-06 01:00:17 +02:00
Quitta
c38605f74c
refactor queue's part 1
2013-08-05 22:35:22 +02:00
Quitta
2ab086183d
fixed assigning/unassigning and sending empty messages
2013-08-03 04:00:41 +02:00
Quitta
5ece94a577
when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!
2013-07-22 22:58:12 +02:00
Quitta
d34f9378c5
updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
2013-07-22 20:33:34 +02:00
Quitta
95806fa9f4
Forward works, though needs refinement! also is shown in ticket info bar
2013-07-22 14:51:42 +02:00
Quitta
e50cfa46a1
People can assign and unassign to a ticket
2013-07-21 03:49:31 +02:00
Quitta
3e049aa0c8
in the show queue, it also shows the assigned users name :)
2013-07-20 14:45:05 +02:00
Quitta
50f32e5e1c
Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
...
Also made it possible for admins to edit roles directly in the userlist.
2013-07-19 16:30:58 +02:00
Quitta
b54d74ea81
Admins/Mods can post hidden replies!
2013-07-19 15:59:39 +02:00
Quitta
66cec1fb7a
use language ini files to select correct log thing
2013-07-13 16:41:52 +02:00
Quitta
2a85eb6367
started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
2013-07-12 20:10:17 +02:00
Quitta
5dc0266e15
added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
2013-07-12 19:43:33 +02:00
Quitta
3e5222ff1b
fixed upper info bar when showing ticket: which contains the initial time, the time passed since latest update, the status, the category and the priority.
...
DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.
2013-07-11 20:31:34 +02:00
Quitta
be66aa7cef
added admin function to change setting + changed color of admin bg when they reply + some other fixes
2013-07-11 02:39:52 +02:00
Quitta
51f4bd1ded
replying on a ticket is now possible though still have to fix the username being shown.
2013-07-10 20:46:26 +02:00
Quitta
423982a9d1
Refacoring of DBLayer seems to work now :)
2013-07-10 12:36:14 +02:00
Quitta
5ab7000c5f
Show_Ticket starts to work :)
2013-07-10 02:41:03 +02:00
Quitta
bcf79ab6fa
added gui_elements class
2013-07-09 16:03:52 +02:00
Quitta
d414021506
Show the user his tickets in the user profile screen
2013-07-09 01:03:49 +02:00
Quitta
371e83876c
updated install, added create_Ticket function as wrapper!
2013-07-08 14:49:03 +02:00
Quitta
98dfb1fd6e
create ticket works, also admins can create other people's tickets
2013-07-08 09:40:48 +02:00
Quitta
a42443054e
Creation of a ticket (not the content yet though) seems to work
2013-07-06 22:38:57 +02:00
Quitta
948794bff6
createticket template done + when registering: create ticket_user + when login make session object ticket_user
2013-07-06 18:27:25 +02:00
Quitta
a9fca71b8d
Added ticket class | added ticket_user class| added ticket_category class. These aren't tested yet, so expect errors and changes! :D
2013-07-06 06:09:47 +02:00
