Quitta
bfeb583c46
Creating tickets, browsing the profile, replying on tickets and forwarding them is possible!
2013-09-05 02:31:29 +02:00
Quitta
ea9e022a60
helpers class updated!
2013-09-04 17:49:46 +02:00
Quitta
d6abd7b436
can display the dashboard html atm
2013-09-04 17:44:43 +02:00
Quitta
b708fc3af3
reworked the index.php page into the module's _ams_handler function, which will be the main function. Having some serialize/unserialize issues though..
2013-09-03 17:52:52 +02:00
Quitta
7eb7484e5b
added amsblock and a menu item for the ams page
2013-09-03 04:55:51 +02:00
Quitta
45a9d709d3
added help hook, to make it viewable in the help menu, however still unsure if I have to make a page or block or a combination..
2013-09-02 23:52:42 +02:00
Quitta
5da613cc61
auto login when calling the page from ingame (should work)...
2013-09-02 21:21:41 +02:00
Quitta
07d3e49656
taking away the functions checkUser, checkEmail, checkpassword out of the module, the webuser/user handles this!
2013-09-02 19:43:53 +02:00
Quitta
bcbf13b5fb
added hook_user_insert, now the user gets also added to the shard + a ticket_user entry gets created that couples the drupal id to it
2013-09-02 18:32:10 +02:00
Quitta
7ae5ee5c3e
reworked config file to work with drupal and added extra config fields to the configuration form in the module
2013-09-02 16:23:07 +02:00
Quitta
b086023f15
including the module problem
2013-09-02 04:42:56 +02:00
Quitta
aee2cb318c
started working on the module + small addition
2013-09-02 04:15:18 +02:00
Quitta
64d2308ead
small bug fix
2013-09-01 18:15:41 +02:00
Quitta
7b627f8f77
ingame dashboard also fixed!
2013-08-29 22:19:37 +02:00
Quitta
9a46faadec
dashboard added that shows the newest ticket, the amount of tickets in your todo list and tickets waiting on YOUR response
2013-08-29 05:01:47 +02:00
Quitta
27b4cf5acc
added images in the ingame part, added config properties & fixed time bug in queues page
2013-08-29 02:08:05 +02:00
Quitta
ea13c53a0d
Fancified outgame show info page and made ingame info page
2013-08-28 22:24:47 +02:00
Quitta
b85d2bfbe9
ticket showing works outgame, but needs fancyfying :D
2013-08-28 05:31:06 +02:00
Quitta
155f7be270
updated, stroing to the db seems to work!
2013-08-28 02:24:08 +02:00
Quitta
7f5c11e592
ticket_info class done, however I think I better add a field to the Ticket DB, instead the way I do it now..
2013-08-27 22:54:45 +02:00
Quitta
468655de0e
ticket_info class almost done
2013-08-27 19:08:10 +02:00
Quitta
71e40d50b1
Finaly got it to working again..
2013-08-26 17:25:28 +02:00
Quitta
cf6a297452
added language support however, something is broken :/
2013-08-26 11:34:51 +02:00
Quitta
2724ecbf16
mailing refactored
2013-08-26 05:37:55 +02:00
Quitta
99cdabba32
#mailing languages setup
2013-08-25 17:49:01 +02:00
Quitta
b878bd4d2a
rewrote language handling + language is now stored in the db and the value is based on the users language flag clicked (or default) or the ingame language
2013-08-25 06:27:44 +02:00
Quitta
9552e203a6
receive messages setting is added to the ingame layout
2013-08-25 01:22:24 +02:00
Quitta
6b72450bdf
Inagme layout for modifying group email stuff is fixed
2013-08-24 17:19:46 +02:00
Quitta
e801ab80d5
Fixed sgroup_liist ingame layout..
2013-08-24 15:56:16 +02:00
Quitta
ec96188fda
put mail cron related debug info into a log file specified in config.php
2013-08-20 04:33:23 +02:00
Quitta
958a142b91
fixing a lot of mail bug problems
2013-08-20 02:08:12 +02:00
Quitta
9951b565e0
Added encryption by using the openSSL functionality to encrypt the email passwords in the db
2013-08-19 20:22:01 +02:00
Quitta
747e1deaea
Users can specify if they want to receive or dont want to receive tickt updates!
2013-08-19 00:02:55 +02:00
Quitta
a6c5b1bab1
fixed dirty error in queue's that didn't allow me to assing/unassign after creating a queue
2013-08-18 03:39:35 +02:00
Quitta
93593eb8b3
fixed some nasty errors + made it show the entire replied message
2013-08-18 02:49:58 +02:00
Quitta
f8537a6454
response is being sent from the correct support group atm
2013-08-18 02:17:02 +02:00
Quitta
7c32cb2aa1
made 3 options for incomming mail: reply on ticket, new ticket and nothing related to that. When it's nothing related to that the mail will stay in the mailbox untill it get's manually read and deleted!
2013-08-17 19:07:00 +02:00
Quitta
0ad81acd87
creating new tickets over email works
2013-08-17 03:06:22 +02:00
Quitta
efc8da6512
Hanle multiple mailaccounts
2013-08-16 22:24:11 +02:00
Quitta
9893c2ef84
sending mail with supportgroup ID is possible
2013-08-16 21:43:39 +02:00
Quitta
20d2c5d7eb
Functionality to modify mailsettings of a support group.
2013-08-16 05:37:38 +02:00
Quitta
b37fdc7c95
add email related stuff to support groups
2013-08-16 03:40:59 +02:00
Quitta
1ef67a97eb
ticket mail system basis works
2013-08-13 17:16:43 +02:00
Quitta
dddf53ed9e
ticket hanling function added
2013-08-12 23:56:58 +02:00
Quitta
f59fca5bd3
not sure if I should keep the task creation or not, will ask Botanic tomorrow
2013-08-12 05:14:00 +02:00
Quitta
cb1ecf6b6e
ready to do the imap part
2013-08-12 01:11:48 +02:00
Quitta
c557bf0bfd
basis seems to run in terminal, however mail() doesn't work yet
2013-08-11 03:55:07 +02:00
Quitta
e97dfb6e2b
ready for testing the send mail functionality :)
2013-08-11 02:29:31 +02:00
Quitta
1ed32bcaa6
updates to the mail_handler
2013-08-10 13:59:36 +02:00
Quitta
a3f9e44c0c
added mail_handler class (from Botanic) still needs to be reworked + added show queue template
2013-08-10 01:46:21 +02:00
Quitta
4041be72f3
more elements per page!
2013-08-06 06:07:49 +02:00
Quitta
1c54b43080
userlist ingame works + fixed a bug in demoting/promoting users with roles, which was looking at the wrong id
2013-08-06 04:31:01 +02:00
Quitta
18ce5ec1fe
I think I'm done refactoring the queues
2013-08-06 01:00:17 +02:00
Quitta
b515b42223
refactor queue's part 1
2013-08-05 22:35:22 +02:00
Quitta
dbe6e82945
userlist works with pagination
2013-08-05 21:12:58 +02:00
Quitta
a0e63b09da
refactoring webusers.php
2013-08-05 17:31:36 +02:00
Quitta
77f10fe3ff
renamed libuserlist to syncing, which is more appropriate, also made pagination work! so Now I can start to use it ingame too!
2013-08-05 05:37:18 +02:00
Quitta
5936835439
pagination seems to work! :)
2013-08-05 05:27:19 +02:00
Quitta
b6d15957ab
generic pagination with debugging for testing it atm
2013-08-05 04:37:20 +02:00
Quitta
31f7435ebb
Pagination class added, not tested yet :D
2013-08-04 20:27:07 +02:00
Quitta
41fcbdd26f
languages handling done
2013-08-03 18:59:21 +02:00
Quitta
1c1d7575f8
color scheme configuration with colors loaed from ingame_layout.ini
2013-08-03 05:00:39 +02:00
Quitta
36f4cda67a
fixed assigning/unassigning and sending empty messages
2013-08-03 04:00:41 +02:00
Quitta
f22a251d07
forgot to add the files
2013-08-02 19:44:28 +02:00
Quitta
16fc5276f2
log + reply ingame page
2013-08-02 19:43:43 +02:00
Quitta
22b1eaec86
show ticket layout is done,though some unpleasant bugs turned up
2013-08-02 17:03:26 +02:00
Quitta
39ca662593
show ticket save before going to bed
2013-08-02 05:27:00 +02:00
Quitta
7aecbc19a4
Added the android app of Botanic :)
2013-08-02 04:47:33 +02:00
Quitta
452be8dab5
basis for show ticket
2013-08-01 23:10:26 +02:00
Quitta
4aa31b22e6
added db parameter to the syncing
2013-08-01 18:20:40 +02:00
Quitta
ecea3950be
Added support group pages ingame layout + layout of the #menu's and managed to get a AMS-Home button in the top that would bring the page back to the dashboard!
2013-08-01 04:48:40 +02:00
Quitta
50a0c2b464
Merge
2013-08-01 00:14:31 +02:00
Quitta
af116d1bb3
made home back redo
2013-08-01 00:10:47 +02:00
DJanssens
22ff930c29
autologin works
2013-07-31 15:08:35 -07:00
Quitta
2432071319
login.tpl hided between my not yet pushed files! You evil login.tpl :D that might fix the auto login problem
2013-07-31 22:38:47 +02:00
Quitta
a7f41c448d
Merge
2013-07-31 22:29:09 +02:00
Quitta
ac38aa90dd
change home button
2013-07-31 22:27:59 +02:00
DJanssens
a2b0f7e701
test
2013-07-31 13:03:12 -07:00
Quitta
f476c864c7
Merge with default
2013-07-31 16:17:29 +02:00
Quitta
b1a36e07f2
made the config file more general + seemed some simple <br>'s in the textarea solved it! thank you mr wireshark!
2013-07-31 16:09:39 +02:00
Quitta
b905a752dc
create ticket almost done, sadly textarea isn't really helping because can't specify #rows
2013-07-31 03:31:50 +02:00
Quitta
3d5b5bd122
settings finished
2013-07-31 02:09:21 +02:00
Quitta
d954553c5d
settings page is starting to look nice
2013-07-31 01:19:57 +02:00
Quitta
bea6735695
finally got some basic layout starting to look good!
2013-07-30 20:18:01 +02:00
Quitta
04bc363743
working o the basic layout
2013-07-30 19:13:32 +02:00
Quitta
6f0d52aabf
trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text.
2013-07-30 17:31:28 +02:00
Quitta
bda7fdcc9c
fix for getting client working + possibly auto login for ingame part
2013-07-30 01:46:56 +02:00
Quitta
d30ddd44ea
Merge with default
2013-07-24 13:14:27 +02:00
Quitta
4e4ddaaf44
queue creator works also added a few extra default queues
2013-07-23 23:38:06 +02:00
Quitta
341a0877ab
queue selector written with javascript functionality
2013-07-23 21:50:39 +02:00
Quitta
79a6c99b09
Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)
2013-07-23 03:16:19 +02:00
Quitta
d8458b2ddd
when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!
2013-07-22 22:58:12 +02:00
Quitta
0e0f0c0fd6
updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
2013-07-22 20:33:34 +02:00
Quitta
353865191d
showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
2013-07-22 18:22:21 +02:00
Quitta
8a807a6401
Forward works, though needs refinement! also is shown in ticket info bar
2013-07-22 14:51:42 +02:00
Quitta
879882f0e9
forgot to add tge class
2013-07-22 13:19:21 +02:00
Quitta
f583939ab6
class for forwarding + db update
2013-07-22 13:19:07 +02:00
Quitta
92538c3853
Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
2013-07-21 17:56:24 +02:00
Quitta
1be6112aa2
made the todo queue
2013-07-21 15:38:22 +02:00
Quitta
c0a45df44c
People can assign and unassign to a ticket
2013-07-21 03:49:31 +02:00
Quitta
ff7db2a28c
in the show queue, it also shows the assigned users name :)
2013-07-20 14:45:05 +02:00
Quitta
d1fe49fc7b
base class for assigned added
2013-07-20 13:19:14 +02:00
Quitta
350b78f55e
forgot to push the time-format in config file update! :)
2013-07-20 01:04:20 +02:00
Quitta
9e86017a65
fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
2013-07-19 23:36:34 +02:00
Quitta
16fa7aa7dc
Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
...
Also made it possible for admins to edit roles directly in the userlist.
2013-07-19 16:30:58 +02:00
Quitta
19721376a7
Admins/Mods can post hidden replies!
2013-07-19 15:59:39 +02:00
Quitta
5608185e1d
Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!
2013-07-19 11:56:39 +02:00
Quitta
e7f83761ec
Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
2013-07-19 03:05:12 +02:00
Quitta
76a3a66c89
fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway
2013-07-19 00:37:47 +02:00
Quitta
cb9289f09c
made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist
2013-07-19 00:12:29 +02:00
Quitta
5033e45c6a
refactored to admin/mod + changed install file + added mod menu
2013-07-18 21:12:03 +02:00
Quitta
9922c9e60a
found the @#!$& bug, why on earth did I comment that in the past <,<
2013-07-18 15:52:03 +02:00
Quitta
f4b8ed12a0
changed system to mod/admin permissions, though there's still a bug in show_ticket
2013-07-18 12:43:33 +02:00
Quitta
74a4ed88a2
Deletion of support_groups is possible, on delete cascade is pretty cool :D
2013-07-16 17:43:55 +02:00
Quitta
f59af9ae4f
Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
2013-07-16 16:43:58 +02:00
Quitta
c45d4a7a3b
changed layout a bit, this seems better! :)
2013-07-16 05:47:31 +02:00
Quitta
66f2b00f60
It's now possible to add someone to a support group
2013-07-16 04:58:54 +02:00
Quitta
4f881e9395
Show single group and there users almost done
2013-07-15 21:18:51 +02:00
Quitta
4cb1b633a2
support group class added + list of support groups added!
2013-07-15 17:29:19 +02:00
Quitta
77ef51b759
Updated database and sql model added support group and insupportgroup
2013-07-14 23:40:24 +02:00
Quitta
668be7f1ab
# ticket queues, though moving away from this approach
2013-07-14 22:33:09 +02:00
Quitta
089830c59e
ticket queue base added
2013-07-14 16:38:36 +02:00
Quitta
781add24c0
small fix to make it run on my server
2013-07-14 03:05:13 +02:00
Quitta
5c0685a071
Show single replies works, though the code for it is a bit ugly, have to refactor that though
2013-07-13 23:18:49 +02:00
Quitta
60508847eb
show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
2013-07-13 18:04:40 +02:00
Quitta
c539aac7df
don't show the textarea for reply when ticket is closed.
2013-07-13 17:11:54 +02:00
Quitta
4c8aa5b128
use language ini files to select correct log thing
2013-07-13 16:41:52 +02:00
Quitta
ffb3499bdb
Show the logs in show_ticket_log
2013-07-13 03:46:15 +02:00
Quitta
578e8d7b3f
started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
2013-07-12 20:10:17 +02:00
Quitta
f310f87658
added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
2013-07-12 19:43:33 +02:00
Quitta
1f8ed0b845
Changed database all ID's to Unsigned, also added ticket_log table + started working on the class file
2013-07-12 14:06:06 +02:00
Quitta
fe0366c2a9
fixed upper info bar when showing ticket: which contains the initial time, the time passed since latest update, the status, the category and the priority.
...
DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.
2013-07-11 20:31:34 +02:00
Quitta
5fd3b54015
added admin function to change setting + changed color of admin bg when they reply + some other fixes
2013-07-11 02:39:52 +02:00
Quitta
002bf2abff
ticket reply show correct username, this was harder then expected
2013-07-10 22:40:01 +02:00
Quitta
9b37a2426c
replying on a ticket is now possible though still have to fix the username being shown.
2013-07-10 20:46:26 +02:00
Quitta
5ca6bb3528
forward to show ticket after creating ticket, also build basis for replying on ticket!
2013-07-10 13:05:05 +02:00
Quitta
10469758a2
Refacoring of DBLayer seems to work now :)
2013-07-10 12:36:14 +02:00
Quitta
3ba7ae8253
fixed some hidden error in the syncing
2013-07-10 10:28:39 +02:00
Quitta
c27940ea09
Also made tickets cickable in the profile page! now let the DBLayer refactoring begin!
2013-07-10 10:13:53 +02:00
Quitta
0fa7687511
small layout update, before trying to refactor the DBLayer, I want to make sure that I can revert to this point :D
2013-07-10 10:10:02 +02:00
Quitta
a768d234f1
fixed row formatting of the responses
2013-07-10 09:44:45 +02:00
Quitta
2adb6c075c
forgot to add the files <,<
2013-07-10 02:41:21 +02:00
Quitta
9ae290ca2e
Show_Ticket starts to work :)
2013-07-10 02:41:03 +02:00
Quitta
3dbf4a63ce
make_table_with_key_is_id function added to replace and use for like filling the category array, I guess it will be used in the future for a lot of different things
2013-07-09 16:34:43 +02:00
Quitta
306357d552
added gui_elements class
2013-07-09 16:03:52 +02:00
Quitta
ab323a9c6b
Show the user his tickets in the user profile screen
2013-07-09 01:03:49 +02:00
Quitta
6170f1139c
show user added, where admins can create a ticket from another user
2013-07-08 17:14:03 +02:00
Quitta
07cda95e11
updated install, added create_Ticket function as wrapper!
2013-07-08 14:49:03 +02:00
Quitta
31571a2151
added mennu item for createticket
2013-07-08 09:58:29 +02:00
Quitta
a81cfa976f
create ticket works, also admins can create other people's tickets
2013-07-08 09:40:48 +02:00
