Quitta
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efe5213887
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create ticket almost done, sadly textarea isn't really helping because can't specify #rows
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2013-07-31 03:31:50 +02:00 |
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Quitta
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49cb5fe731
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settings finished
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2013-07-31 02:09:21 +02:00 |
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Quitta
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93af1b2fde
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settings page is starting to look nice
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2013-07-31 01:19:57 +02:00 |
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Quitta
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8368f37357
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finally got some basic layout starting to look good!
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2013-07-30 20:18:01 +02:00 |
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Quitta
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ba72925b86
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working o the basic layout
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2013-07-30 19:13:32 +02:00 |
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Quitta
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8903abf8d8
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trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text.
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2013-07-30 17:31:28 +02:00 |
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Quitta
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0bf8c4d526
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fix for getting client working + possibly auto login for ingame part
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2013-07-30 01:46:56 +02:00 |
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Quitta
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6d5db47669
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queue creator works also added a few extra default queues
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2013-07-23 23:38:06 +02:00 |
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Quitta
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03e526cc1e
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queue selector written with javascript functionality
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2013-07-23 21:50:39 +02:00 |
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Quitta
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10cc131bad
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Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)
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2013-07-23 03:16:19 +02:00 |
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Quitta
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5ece94a577
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when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!
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2013-07-22 22:58:12 +02:00 |
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Quitta
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d34f9378c5
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updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
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2013-07-22 20:33:34 +02:00 |
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Quitta
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f37483c357
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showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
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2013-07-22 18:22:21 +02:00 |
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Quitta
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95806fa9f4
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Forward works, though needs refinement! also is shown in ticket info bar
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2013-07-22 14:51:42 +02:00 |
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Quitta
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84e6a8290f
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forgot to add tge class
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2013-07-22 13:19:21 +02:00 |
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Quitta
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47de1db21b
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class for forwarding + db update
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2013-07-22 13:19:07 +02:00 |
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Quitta
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d2578c7589
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Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
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2013-07-21 17:56:24 +02:00 |
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Quitta
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10e98deade
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made the todo queue
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2013-07-21 15:38:22 +02:00 |
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Quitta
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e50cfa46a1
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People can assign and unassign to a ticket
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2013-07-21 03:49:31 +02:00 |
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Quitta
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3e049aa0c8
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in the show queue, it also shows the assigned users name :)
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2013-07-20 14:45:05 +02:00 |
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Quitta
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4898e8a6af
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base class for assigned added
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2013-07-20 13:19:14 +02:00 |
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Quitta
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7fe955affd
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forgot to push the time-format in config file update! :)
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2013-07-20 01:04:20 +02:00 |
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Quitta
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d8c10c658c
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fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
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2013-07-19 23:36:34 +02:00 |
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Quitta
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50f32e5e1c
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Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.
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2013-07-19 16:30:58 +02:00 |
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Quitta
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b54d74ea81
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Admins/Mods can post hidden replies!
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2013-07-19 15:59:39 +02:00 |
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Quitta
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6b711f4381
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Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!
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2013-07-19 11:56:39 +02:00 |
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Quitta
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6ec1450d26
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Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
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2013-07-19 03:05:12 +02:00 |
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Quitta
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a74de873c3
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fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway
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2013-07-19 00:37:47 +02:00 |
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Quitta
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c1132373e3
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made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist
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2013-07-19 00:12:29 +02:00 |
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Quitta
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bbe74c8fba
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refactored to admin/mod + changed install file + added mod menu
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2013-07-18 21:12:03 +02:00 |
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Quitta
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2f39522002
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found the @#!$& bug, why on earth did I comment that in the past <,<
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2013-07-18 15:52:03 +02:00 |
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Quitta
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b994a8279d
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changed system to mod/admin permissions, though there's still a bug in show_ticket
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2013-07-18 12:43:33 +02:00 |
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Quitta
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8353b2a99a
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Deletion of support_groups is possible, on delete cascade is pretty cool :D
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2013-07-16 17:43:55 +02:00 |
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Quitta
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5b7f0fe95e
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Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
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2013-07-16 16:43:58 +02:00 |
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Quitta
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cbd3588203
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changed layout a bit, this seems better! :)
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2013-07-16 05:47:31 +02:00 |
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Quitta
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b0564d35d8
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It's now possible to add someone to a support group
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2013-07-16 04:58:54 +02:00 |
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Quitta
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f0da13a60e
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Show single group and there users almost done
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2013-07-15 21:18:51 +02:00 |
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Quitta
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3553cc6cac
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support group class added + list of support groups added!
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2013-07-15 17:29:19 +02:00 |
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Quitta
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fe896339d6
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Updated database and sql model added support group and insupportgroup
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2013-07-14 23:40:24 +02:00 |
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Quitta
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af2986ff01
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# ticket queues, though moving away from this approach
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2013-07-14 22:33:09 +02:00 |
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Quitta
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ea80798bd0
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ticket queue base added
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2013-07-14 16:38:36 +02:00 |
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Quitta
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34c688ee27
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small fix to make it run on my server
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2013-07-14 03:05:13 +02:00 |
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Quitta
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c912daecae
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Show single replies works, though the code for it is a bit ugly, have to refactor that though
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2013-07-13 23:18:49 +02:00 |
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Quitta
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15237002aa
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show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
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2013-07-13 18:04:40 +02:00 |
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Quitta
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3f5eaae687
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don't show the textarea for reply when ticket is closed.
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2013-07-13 17:11:54 +02:00 |
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Quitta
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66cec1fb7a
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use language ini files to select correct log thing
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2013-07-13 16:41:52 +02:00 |
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Quitta
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80c846050d
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Show the logs in show_ticket_log
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2013-07-13 03:46:15 +02:00 |
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Quitta
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2a85eb6367
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started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
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2013-07-12 20:10:17 +02:00 |
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Quitta
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5dc0266e15
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added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
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2013-07-12 19:43:33 +02:00 |
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Quitta
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6fdf04566a
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Changed database all ID's to Unsigned, also added ticket_log table + started working on the class file
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2013-07-12 14:06:06 +02:00 |
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