6.9 KiB
Millions Missing France - Freescout Restricted Customers
Description
In a regular Freescout instance, all users have access to the e-mails of all customers. That can easily lead to confidentiality breaches when multiple organizations share a same Freescout instance.
This package tries to provide a solution to this problem, by linking each customer to a specific mailbox. The information related to a customer, especially their e-mail address, is only shown to users with access to the related mailbox.
Disclaimer
This is still a work in progress. Using any version prior to the (not yet released) 1.0.0 will lead to irrecuperable data loss. You have been warned.
Installation instructions
Install the package with composer
composer require "millions-missing-france/mmfrestrictedcustomers" "0.7.0"
Edit the application routes
This package does not seem to correctly override the routes of the main application. Overriding them has to be done manually, in the three following files.
routes/web.php
This section of the file:
// Customers
Route::get('/customers/{id}/edit', 'CustomersController@update')->name('customers.update');
Route::post('/customers/{id}/edit', 'CustomersController@updateSave');
Route::get('/customers/{id}/', 'CustomersController@conversations')->name('customers.conversations');
Route::get('/customers/ajax-search', ['uses' => 'CustomersController@ajaxSearch', 'laroute' => true])->name('customers.ajax_search');
Route::post('/customers/ajax', ['uses' => 'CustomersController@ajax', 'laroute' => true])->name('customers.ajax');
should be replaced with:
// Customers
Route::get('/customers/{id}/edit', '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@update')->name('customers.update');
Route::post('/customers/{id}/edit', '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@updateSave');
Route::get('/customers/{id}/', '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@conversations')->name('customers.conversations');
Route::get('/customers/ajax-search', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@ajaxSearch', 'laroute' => true])->name('customers.ajax_search');
Route::post('/customers/ajax', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@ajax', 'laroute' => true])->name('customers.ajax');
Modules/Crm/Http/routes.php
The following list of routes:
Route::group(['middleware' => ['web', 'auth', 'roles'], 'roles' => ['user', 'admin'], 'prefix' => \Helper::getSubdirectory(), 'namespace' => 'Modules\Crm\Http\Controllers'], function()
{
Route::get('/customers/new', 'CrmController@createCustomer')->name('crm.create_customer');
Route::post('/customers/new', 'CrmController@createCustomerSave');
Route::get('/crm/ajax-html/{action}/{param?}', ['uses' => 'CrmController@ajaxHtml'])->name('crm.ajax_html');
Route::get('/customers/fields/ajax-search', ['uses' => 'CrmController@ajaxSearch', 'laroute' => true])->name('crm.ajax_search');
Route::post('/crm/ajax', ['uses' => 'CrmController@ajax', 'laroute' => true])->name('crm.ajax');
});
Route::group(['middleware' => ['web', 'auth', 'roles'], 'roles' => ['admin'], 'prefix' => \Helper::getSubdirectory(), 'namespace' => 'Modules\Crm\Http\Controllers'], function()
{
Route::post('/customers/export', ['uses' => 'CrmController@export'])->name('crm.export');
Route::post('/crm/ajax-admin', ['uses' => 'CrmController@ajaxAdmin', 'laroute' => true])->name('crm.ajax_admin');
});
should be replaced with:
Route::group(['middleware' => ['web', 'auth', 'roles'], 'roles' => ['user', 'admin'], 'prefix' => \Helper::getSubdirectory(), 'namespace' => 'Modules\MMFRestrictedCustomers\Http\Controllers'], function()
{
Route::get('/customers/new', '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@createCustomer')->name('mmfrestrictedcustomers.create_customer');
Route::post('/customers/new', '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@createCustomerSave');
Route::get('/crm/ajax-html/{action}/{param?}', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@ajaxHtml'])->name('crm.ajax_html');
Route::get('/customers/fields/ajax-search', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@ajaxSearch', 'laroute' => true])->name('crm.ajax_search');
Route::post('/crm/ajax', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@ajax', 'laroute' => true])->name('crm.ajax');
});
Route::group(['middleware' => ['web', 'auth', 'roles'], 'roles' => ['admin'], 'prefix' => \Helper::getSubdirectory(), 'namespace' => '\Modules\MMFRestrictedCustomers\Http\Controllers'], function()
{
Route::post('/customers/export', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@export'])->name('crm.export');
Route::post('/crm/ajax-admin', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CrmController@ajaxAdmin', 'laroute' => true])->name('crm.ajax_admin');
});
Modules/Crm/Providers/CrmServiceProvider.php
At line 173, this route call:
$html = __('Customers').' <a href="#" data-trigger="modal" data-modal-title="'.__('Add Customer').'" data-modal-size="lg" data-modal-no-footer="true" data-modal-body=\'<iframe src="'.route('crm.create_customer', ['x_embed' => 1]).'" frameborder="0" class="modal-iframe"></iframe>\' class="btn btn-bordered btn-xs" style="position:relative;top:-1px;margin-left:4px;"><i class="glyphicon glyphicon-plus" title="'.__('Add Customer').'" data-toggle="tooltip"></i></a>';
should be replaced with:
$html = __('Customers').' <a href="#" data-trigger="modal" data-modal-title="'.__('Add Customer').'" data-modal-size="lg" data-modal-no-footer="true" data-modal-body=\'<iframe src="'.route('mmfrestrictedcustomers.create_customer', ['x_embed' => 1]).'" frameborder="0" class="modal-iframe"></iframe>\' class="btn btn-bordered btn-xs" style="position:relative;top:-1px;margin-left:4px;"><i class="glyphicon glyphicon-plus" title="'.__('Add Customer').'" data-toggle="tooltip"></i></a>';
Edit the artisan commands
app/Console/Kernel.php
At the lines 107-108, this:
$fetch_command_identifier = \Helper::getWorkerIdentifier('freescout:fetch-emails');
$fetch_command_name = 'freescout:fetch-emails'
should be replaced with:
$fetch_command_identifier = \Helper::getWorkerIdentifier('mmfrestrictedcustomers:fetch-emails');
$fetch_command_name = 'mmfrestrictedcustomers:fetch-emails'
Update the database schema
php artisan migrate
Use the updated views
Beware that this will overwrite any customization you might have done to the following templates:
resources/views/conversations/search.blade.php
php artisan vendor:publish --provider='Modules\MMFRestrictedCustomers\Providers\MMFRestrictedCustomersServiceProvider' --tag='views' --force