Ticket_Reply Class Reference

handles functions related to replies on tickets. More...

Public Member Functions
	__construct ()
	A constructor.
	set ($values)
	sets the object's attributes.
	create ()
	creates a new 'ticket_reply' entry.
	load_With_TReplyId ($id)
	loads the object's attributes.
	update ()
	updates a ticket_reply entry based on the objects attributes.
	getTicket ()
	get ticket attribute of the object.
	getContent ()
	get content attribute of the object.
	getAuthor ()
	get author attribute of the object.
	getTimestamp ()
	get timestamp attribute of the object.
	getTReplyId ()
	get tReplyId attribute of the object.
	getHidden ()
	get hidden attribute of the object.
	setTicket ($t)
	set ticket attribute of the object.
	setContent ($c)
	set content attribute of the object.
	setAuthor ($a)
	set author attribute of the object.
	setTimestamp ($t)
	set timestamp attribute of the object.
	setTReplyId ($i)
	set tReplyId attribute of the object.
	setHidden ($h)
	set hidden attribute of the object.
Static Public Member Functions
static	constr_TReplyId ($id)
	return constructed element based on TReplyId.
static	getRepliesOfTicket ($ticket_id, $view_as_admin)
	return all replies on a specific ticket.
static	createReply ($content, $author, $ticket_id, $hidden, $ticket_creator)
	creates a new reply on a ticket.
Private Attributes
	$tReplyId
	The id of the reply.
	$ticket
	the ticket id related to the reply
	$content
	the content of the reply
	$author
	The id of the user that made the reply.
	$timestamp
	The timestamp of the reply.
	$hidden
	indicates if reply should be hidden for normal users or not

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Detailed Description

handles functions related to replies on tickets.

Author:

Daan Janssens, mentored by Matthew Lagoe

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Constructor & Destructor Documentation

__construct

(

)

A constructor.

Empty constructor

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Member Function Documentation

static constr_TReplyId

(

$

id

)

[static]

return constructed element based on TReplyId.

Parameters:

$id	the Id the reply we want to load.

Returns:

the loaded object.

create

(

)

creates a new 'ticket_reply' entry.

this method will use the object's attributes for creating a new 'ticket_reply' entry in the database (the now() function will create the timestamp).

static createReply	(	$	content,
		$	author,
		$	ticket_id,
		$	hidden,
		$	ticket_creator
	)		[static]

creates a new reply on a ticket.

Creates a ticket_content entry and links it with a new created ticket_reply, a log entry will be written about this. In case the ticket creator replies on a ticket, he will set the status by default to 'waiting on support'.

Parameters:

$content	the content of the reply
$author	the id of the reply creator.
$ticket_id	the id of the ticket of which we want the replies.
$hidden	should be 0 or 1
$ticket_creator	the ticket's starter his id.

getAuthor

(

)

get author attribute of the object.

getContent

(

)

get content attribute of the object.

getHidden

(

)

get hidden attribute of the object.

static getRepliesOfTicket	(	$	ticket_id,
		$	view_as_admin
	)		[static]

return all replies on a specific ticket.

Parameters:

$ticket_id	the id of the ticket of which we want the replies.
$view_as_admin	if the browsing user is an admin/mod it should be 1, this will also show the hidden replies.

Returns:

an array with ticket_reply objects (beware the author and content are objects on their own, not integers!)

getTicket

(

)

get ticket attribute of the object.

getTimestamp

(

)

get timestamp attribute of the object.

The output format is defined by the Helpers class function, outputTime().

getTReplyId

(

)

get tReplyId attribute of the object.

load_With_TReplyId

(

$

id

)

loads the object's attributes.

loads the object's attributes by giving a ticket_reply's id.

Parameters:

$id	the id of the ticket_reply that should be loaded

set

(

$

values

)

sets the object's attributes.

Parameters:

$values

should be an array.

setAuthor

(

$

a

)

set author attribute of the object.

Parameters:

$a	integer id of the user

setContent

(

$

c

)

set content attribute of the object.

Parameters:

$c	integer id of the ticket_content entry

setHidden

(

$

h

)

set hidden attribute of the object.

Parameters:

$h	should be 0 or 1

setTicket

(

$

t

)

set ticket attribute of the object.

Parameters:

$t	integer id of the ticket

setTimestamp

(

$

t

)

set timestamp attribute of the object.

Parameters:

$t	timestamp of the reply

setTReplyId

(

$

i

)

set tReplyId attribute of the object.

Parameters:

$i	integer id of the ticket_reply

update

(

)

updates a ticket_reply entry based on the objects attributes.

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Field Documentation

$author [private]

The id of the user that made the reply.

$content [private]

the content of the reply

$hidden [private]

indicates if reply should be hidden for normal users or not

$ticket [private]

the ticket id related to the reply

$timestamp [private]

The timestamp of the reply.

$tReplyId [private]

The id of the reply.

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The documentation for this class was generated from the following file:

• /home/daan/ryzom/ryzomcore/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_reply.php