Quitta
50f32e5e1c
Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
...
Also made it possible for admins to edit roles directly in the userlist.
2013-07-19 16:30:58 +02:00
Quitta
b54d74ea81
Admins/Mods can post hidden replies!
2013-07-19 15:59:39 +02:00
Quitta
6b711f4381
Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!
2013-07-19 11:56:39 +02:00
Quitta
6ec1450d26
Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
2013-07-19 03:05:12 +02:00
Quitta
a74de873c3
fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway
2013-07-19 00:37:47 +02:00
Quitta
c1132373e3
made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist
2013-07-19 00:12:29 +02:00
Quitta
bbe74c8fba
refactored to admin/mod + changed install file + added mod menu
2013-07-18 21:12:03 +02:00
Quitta
2f39522002
found the @#!$& bug, why on earth did I comment that in the past <,<
2013-07-18 15:52:03 +02:00
Quitta
b994a8279d
changed system to mod/admin permissions, though there's still a bug in show_ticket
2013-07-18 12:43:33 +02:00
Quitta
8353b2a99a
Deletion of support_groups is possible, on delete cascade is pretty cool :D
2013-07-16 17:43:55 +02:00
Quitta
5b7f0fe95e
Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
2013-07-16 16:43:58 +02:00
Quitta
cbd3588203
changed layout a bit, this seems better! :)
2013-07-16 05:47:31 +02:00
Quitta
b0564d35d8
It's now possible to add someone to a support group
2013-07-16 04:58:54 +02:00
Quitta
f0da13a60e
Show single group and there users almost done
2013-07-15 21:18:51 +02:00
Quitta
3553cc6cac
support group class added + list of support groups added!
2013-07-15 17:29:19 +02:00
Quitta
fe896339d6
Updated database and sql model added support group and insupportgroup
2013-07-14 23:40:24 +02:00
Quitta
af2986ff01
# ticket queues, though moving away from this approach
2013-07-14 22:33:09 +02:00
Quitta
ea80798bd0
ticket queue base added
2013-07-14 16:38:36 +02:00
Quitta
34c688ee27
small fix to make it run on my server
2013-07-14 03:05:13 +02:00
Quitta
c912daecae
Show single replies works, though the code for it is a bit ugly, have to refactor that though
2013-07-13 23:18:49 +02:00
Quitta
15237002aa
show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
2013-07-13 18:04:40 +02:00
Quitta
3f5eaae687
don't show the textarea for reply when ticket is closed.
2013-07-13 17:11:54 +02:00
Quitta
66cec1fb7a
use language ini files to select correct log thing
2013-07-13 16:41:52 +02:00
Quitta
80c846050d
Show the logs in show_ticket_log
2013-07-13 03:46:15 +02:00
Quitta
2a85eb6367
started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
2013-07-12 20:10:17 +02:00
Quitta
5dc0266e15
added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
2013-07-12 19:43:33 +02:00
Quitta
6fdf04566a
Changed database all ID's to Unsigned, also added ticket_log table + started working on the class file
2013-07-12 14:06:06 +02:00
Quitta
3e5222ff1b
fixed upper info bar when showing ticket: which contains the initial time, the time passed since latest update, the status, the category and the priority.
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DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.
2013-07-11 20:31:34 +02:00
Quitta
be66aa7cef
added admin function to change setting + changed color of admin bg when they reply + some other fixes
2013-07-11 02:39:52 +02:00
Quitta
e1a7e13c4e
ticket reply show correct username, this was harder then expected
2013-07-10 22:40:01 +02:00
Quitta
51f4bd1ded
replying on a ticket is now possible though still have to fix the username being shown.
2013-07-10 20:46:26 +02:00
Quitta
23df1f8479
forward to show ticket after creating ticket, also build basis for replying on ticket!
2013-07-10 13:05:05 +02:00
Quitta
423982a9d1
Refacoring of DBLayer seems to work now :)
2013-07-10 12:36:14 +02:00
Quitta
18bc121efd
fixed some hidden error in the syncing
2013-07-10 10:28:39 +02:00
Quitta
9ff6af3f88
Also made tickets cickable in the profile page! now let the DBLayer refactoring begin!
2013-07-10 10:13:53 +02:00
Quitta
0da0cf9da8
small layout update, before trying to refactor the DBLayer, I want to make sure that I can revert to this point :D
2013-07-10 10:10:02 +02:00
Quitta
4ab2c46091
fixed row formatting of the responses
2013-07-10 09:44:45 +02:00
Quitta
8dc95d2604
forgot to add the files <,<
2013-07-10 02:41:21 +02:00
Quitta
5ab7000c5f
Show_Ticket starts to work :)
2013-07-10 02:41:03 +02:00
Quitta
683e04d79e
make_table_with_key_is_id function added to replace and use for like filling the category array, I guess it will be used in the future for a lot of different things
2013-07-09 16:34:43 +02:00
Quitta
bcf79ab6fa
added gui_elements class
2013-07-09 16:03:52 +02:00
Quitta
d414021506
Show the user his tickets in the user profile screen
2013-07-09 01:03:49 +02:00
Quitta
52e07f04fc
show user added, where admins can create a ticket from another user
2013-07-08 17:14:03 +02:00
Quitta
371e83876c
updated install, added create_Ticket function as wrapper!
2013-07-08 14:49:03 +02:00
Quitta
9f623e3225
added mennu item for createticket
2013-07-08 09:58:29 +02:00
Quitta
98dfb1fd6e
create ticket works, also admins can create other people's tickets
2013-07-08 09:40:48 +02:00
Quitta
a42443054e
Creation of a ticket (not the content yet though) seems to work
2013-07-06 22:38:57 +02:00
Quitta
9a89c0d90e
woops forgot to add those in last update, also loading all categories from the db works now
2013-07-06 19:12:55 +02:00
Quitta
948794bff6
createticket template done + when registering: create ticket_user + when login make session object ticket_user
2013-07-06 18:27:25 +02:00
Quitta
a9fca71b8d
Added ticket class | added ticket_user class| added ticket_category class. These aren't tested yet, so expect errors and changes! :D
2013-07-06 06:09:47 +02:00
