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Changed database all ID's to Unsigned, also added ticket_log table + started working on the class file

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Quitta 2013-07-12 14:06:06 +02:00
parent 3e5222ff1b
commit 6fdf04566a
6 changed files with 372 additions and 223 deletions
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93
code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_log.php Normal file
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@ -0,0 +1,93 @@
<?php
class Ticket_Log{
private $tCategoryId;
private $name;
////////////////////////////////////////////Functions////////////////////////////////////////////////////
//Creates a ticket_Catergory in the DB
public static function createTicketCategory( $name) {
$dbl = new DBLayer("lib");
$query = "INSERT INTO ticket_category (Name) VALUES (:name)";
$values = Array('name' => $name);
$dbl->execute($query, $values);
}
//return constructed element based on TCategoryId
public static function constr_TCategoryId( $id) {
$instance = new self();
$instance->setTCategoryId($id);
return $instance;
}
//returns list of all category objects
public static function getAllCategories() {
$dbl = new DBLayer("lib");
$statement = $dbl->executeWithoutParams("SELECT * FROM ticket_category");
$row = $statement->fetchAll();
$result = Array();
foreach($row as $category){
$instance = new self();
$instance->tCategoryId = $category['TCategoryId'];
$instance->name = $category['Name'];
$result[] = $instance;
}
return $result;
}
////////////////////////////////////////////Methods////////////////////////////////////////////////////
public function __construct() {
}
//return constructed element based on TCategoryId
public function load_With_TCategoryId( $id) {
$dbl = new DBLayer("lib");
$statement = $dbl->execute("SELECT * FROM ticket_category WHERE TCategoryId=:id", array('id' => $id));
$row = $statement->fetch();
$this->tCategoryId = $row['TCategoryId'];
$this->name = $row['Name'];
}
//update private data to DB.
public function update(){
$dbl = new DBLayer("lib");
$query = "UPDATE ticket_category SET Name = :name WHERE TCategoryId=:id";
$values = Array('id' => $this->tCategoryId, 'name' => $this->name);
$statement = $dbl->execute($query, $values);
}
////////////////////////////////////////////Getters////////////////////////////////////////////////////
public function getName(){
if ($this->name == ""){
$this->load_With_TCategoryId($this->tCategoryId);
}
return $this->name;
}
public function getTCategoryId(){
return $this->tCategoryId;
}
////////////////////////////////////////////Setters////////////////////////////////////////////////////
public function setName($n){
$this->name = $n;
}
public function setTCategoryId($id){
$this->tCategoryId = $id;
}
}

10
code/ryzom/tools/server/ryzom_ams/www/html/func/reply_on_ticket.php
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@ -12,11 +12,11 @@ function reply_on_ticket(){
if(($target_ticket->getAuthor() == $_SESSION['ticket_user']->getTUserId()) || WebUsers::isAdmin() ){
try{
$content = filter_var($_POST['Content'], FILTER_SANITIZE_STRING);
$author = $_SESSION['ticket_user']->getTUserId();
Ticket_Reply::createReply($content, $author, $ticket_id);
if(isset($_POST['ChangeStatus']) && $_POST['Content'] != ""){
$content = filter_var($_POST['Content'], FILTER_SANITIZE_STRING);
$author = $_SESSION['ticket_user']->getTUserId();
Ticket_Reply::createReply($content, $author, $ticket_id);
}
if(isset($_POST['ChangeStatus']) && isset($_POST['ChangePriority']) && WebUsers::isAdmin()){
$newStatus = filter_var($_POST['ChangeStatus'], FILTER_SANITIZE_NUMBER_INT);
$newPriority = filter_var($_POST['ChangePriority'], FILTER_SANITIZE_NUMBER_INT);

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code/ryzom/tools/server/ryzom_ams/www/html/sql/DBScheme.png
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372
code/ryzom/tools/server/ryzom_ams/www/html/sql/install.php
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@ -45,206 +45,234 @@
`query` VARCHAR( 512 ) NOT NULL
);
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`ticket_category`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_category` ;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_category` (
`TCategoryId` INT NOT NULL AUTO_INCREMENT ,
`Name` VARCHAR(45) NOT NULL ,
PRIMARY KEY (`TCategoryId`) ,
UNIQUE INDEX `Name_UNIQUE` (`Name` ASC) )
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`ticket_category`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_category` ;
INSERT IGNORE INTO `" . $cfg['db']['lib']['name'] ."`.`ticket_category` (`Name`) VALUES ('Hacking'),('Ingame-Bug'),('Website-Bug'),('Installation');
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`ticket_user`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_user` ;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_user` (
`TUserId` INT(10) NOT NULL AUTO_INCREMENT ,
`Permission` INT(3) NOT NULL DEFAULT 1 ,
`ExternId` INT(10) NOT NULL ,
PRIMARY KEY (`TUserId`) )
ENGINE = InnoDB;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_category` (
`TCategoryId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Name` VARCHAR(45) NOT NULL ,
PRIMARY KEY (`TCategoryId`) ,
UNIQUE INDEX `Name_UNIQUE` (`Name` ASC) )
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`ticket`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket` ;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`ticket_user`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_user` ;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket` (
`TId` INT NOT NULL AUTO_INCREMENT ,
`Timestamp` TIMESTAMP NOT NULL ,
`Title` VARCHAR(120) NOT NULL ,
`Status` INT NULL DEFAULT 0 ,
`Queue` INT NULL DEFAULT 0 ,
`Priority` INT NULL DEFAULT 0 ,
`Ticket_Category` INT NOT NULL ,
`Author` INT NOT NULL ,
PRIMARY KEY (`TId`) ,
INDEX `fk_ticket_ticket_category_idx` (`Ticket_Category` ASC) ,
INDEX `fk_ticket_ams_user_idx` (`Author` ASC) ,
CONSTRAINT `fk_ticket_ticket_category`
FOREIGN KEY (`Ticket_Category` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_category` (`TCategoryId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_ticket_ams_user`
FOREIGN KEY (`Author` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_user` (`TUserId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_user` (
`TUserId` INT(10) UNSIGNED NOT NULL AUTO_INCREMENT ,
`Permission` INT(3) NOT NULL DEFAULT 1 ,
`ExternId` INT(10) UNSIGNED NOT NULL ,
PRIMARY KEY (`TUserId`) )
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`assigned`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`assigned` ;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`ticket`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket` ;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`assigned` (
`Ticket` INT NOT NULL ,
`User` INT NOT NULL ,
INDEX `fk_assigned_ticket_idx` (`Ticket` ASC) ,
PRIMARY KEY (`Ticket`, `User`) ,
INDEX `fk_assigned_ams_user_idx` (`User` ASC) ,
CONSTRAINT `fk_assigned_ticket`
FOREIGN KEY (`Ticket` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_assigned_ams_user`
FOREIGN KEY (`User` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_user` (`TUserId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket` (
`TId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Timestamp` TIMESTAMP NOT NULL ,
`Title` VARCHAR(120) NOT NULL ,
`Status` INT NULL DEFAULT 0 ,
`Queue` INT NULL DEFAULT 0 ,
`Ticket_Category` INT UNSIGNED NOT NULL ,
`Author` INT UNSIGNED NOT NULL ,
`Priority` INT(3) NULL DEFAULT 0 ,
PRIMARY KEY (`TId`) ,
INDEX `fk_ticket_ticket_category_idx` (`Ticket_Category` ASC) ,
INDEX `fk_ticket_ams_user_idx` (`Author` ASC) ,
CONSTRAINT `fk_ticket_ticket_category`
FOREIGN KEY (`Ticket_Category` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_category` (`TCategoryId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_ticket_ams_user`
FOREIGN KEY (`Author` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_user` (`TUserId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`tag`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`tag` ;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`assigned`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`assigned` ;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`tag` (
`TagId` INT NOT NULL AUTO_INCREMENT ,
`Value` VARCHAR(60) NOT NULL ,
PRIMARY KEY (`TagId`) ,
UNIQUE INDEX `Value_UNIQUE` (`Value` ASC) )
ENGINE = InnoDB;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`assigned` (
`Ticket` INT UNSIGNED NOT NULL ,
`User` INT UNSIGNED NOT NULL ,
INDEX `fk_assigned_ticket_idx` (`Ticket` ASC) ,
PRIMARY KEY (`Ticket`, `User`) ,
INDEX `fk_assigned_ams_user_idx` (`User` ASC) ,
CONSTRAINT `fk_assigned_ticket`
FOREIGN KEY (`Ticket` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_assigned_ams_user`
FOREIGN KEY (`User` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_user` (`TUserId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`tagged`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`tagged` ;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`tag`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`tag` ;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`tagged` (
`Ticket` INT NOT NULL ,
`Tag` INT NOT NULL ,
PRIMARY KEY (`Ticket`, `Tag`) ,
INDEX `fk_tagged_tag_idx` (`Tag` ASC) ,
CONSTRAINT `fk_tagged_ticket`
FOREIGN KEY (`Ticket` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_tagged_tag`
FOREIGN KEY (`Tag` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`tag` (`TagId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`tag` (
`TagId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Value` VARCHAR(60) NOT NULL ,
PRIMARY KEY (`TagId`) ,
UNIQUE INDEX `Value_UNIQUE` (`Value` ASC) )
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`ticket_content`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_content` ;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`tagged`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`tagged` ;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_content` (
`TContentId` INT NOT NULL AUTO_INCREMENT ,
`Content` TEXT NULL ,
PRIMARY KEY (`TContentId`) )
ENGINE = InnoDB
DEFAULT CHARACTER SET = utf8;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`tagged` (
`Ticket` INT UNSIGNED NOT NULL ,
`Tag` INT UNSIGNED NOT NULL ,
PRIMARY KEY (`Ticket`, `Tag`) ,
INDEX `fk_tagged_tag_idx` (`Tag` ASC) ,
CONSTRAINT `fk_tagged_ticket`
FOREIGN KEY (`Ticket` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_tagged_tag`
FOREIGN KEY (`Tag` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`tag` (`TagId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`ticket_reply`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_reply` ;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`ticket_content`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_content` ;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_reply` (
`TReplyId` INT NOT NULL AUTO_INCREMENT ,
`Ticket` INT NOT NULL ,
`Author` INT NOT NULL ,
`Content` INT NOT NULL ,
`Timestamp` TIMESTAMP NULL ,
PRIMARY KEY (`TReplyId`) ,
INDEX `fk_ticket_reply_ticket_idx` (`Ticket` ASC) ,
INDEX `fk_ticket_reply_ams_user_idx` (`Author` ASC) ,
INDEX `fk_ticket_reply_content_idx` (`Content` ASC) ,
CONSTRAINT `fk_ticket_reply_ticket`
FOREIGN KEY (`Ticket` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_ticket_reply_ams_user`
FOREIGN KEY (`Author` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_user` (`TUserId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_ticket_reply_ticket_content`
FOREIGN KEY (`Content` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_content` (`TContentId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_content` (
`TContentId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Content` TEXT NULL ,
PRIMARY KEY (`TContentId`) )
ENGINE = InnoDB
DEFAULT CHARACTER SET = utf8;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`ticket_group`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_group` ;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`ticket_reply`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_reply` ;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_group` (
`TGroupId` INT NOT NULL AUTO_INCREMENT ,
`Title` VARCHAR(80) NOT NULL ,
PRIMARY KEY (`TGroupId`) ,
UNIQUE INDEX `Title_UNIQUE` (`Title` ASC) )
ENGINE = InnoDB;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_reply` (
`TReplyId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Ticket` INT UNSIGNED NOT NULL ,
`Author` INT UNSIGNED NOT NULL ,
`Content` INT UNSIGNED NOT NULL ,
`Timestamp` TIMESTAMP NULL ,
PRIMARY KEY (`TReplyId`) ,
INDEX `fk_ticket_reply_ticket_idx` (`Ticket` ASC) ,
INDEX `fk_ticket_reply_ams_user_idx` (`Author` ASC) ,
INDEX `fk_ticket_reply_content_idx` (`Content` ASC) ,
CONSTRAINT `fk_ticket_reply_ticket`
FOREIGN KEY (`Ticket` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_ticket_reply_ams_user`
FOREIGN KEY (`Author` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_user` (`TUserId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_ticket_reply_ticket_content`
FOREIGN KEY (`Content` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_content` (`TContentId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`in_group`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`in_group` ;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`ticket_group`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_group` ;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`in_group` (
`Ticket_Group` INT NOT NULL ,
`Ticket` INT NOT NULL ,
PRIMARY KEY (`Ticket_Group`, `Ticket`) ,
INDEX `fk_in_group_ticket_group_idx` (`Ticket_Group` ASC) ,
INDEX `fk_in_group_ticket_idx` (`Ticket` ASC) ,
CONSTRAINT `fk_in_group_ticket_group`
FOREIGN KEY (`Ticket_Group` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_group` (`TGroupId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_in_group_ticket`
FOREIGN KEY (`Ticket` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_group` (
`TGroupId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Title` VARCHAR(80) NOT NULL ,
PRIMARY KEY (`TGroupId`) ,
UNIQUE INDEX `Title_UNIQUE` (`Title` ASC) )
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`in_group`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`in_group` ;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`in_group` (
`Ticket_Group` INT UNSIGNED NOT NULL ,
`Ticket` INT UNSIGNED NOT NULL ,
PRIMARY KEY (`Ticket_Group`, `Ticket`) ,
INDEX `fk_in_group_ticket_group_idx` (`Ticket_Group` ASC) ,
INDEX `fk_in_group_ticket_idx` (`Ticket` ASC) ,
CONSTRAINT `fk_in_group_ticket_group`
FOREIGN KEY (`Ticket_Group` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_group` (`TGroupId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_in_group_ticket`
FOREIGN KEY (`Ticket` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `" . $cfg['db']['lib']['name'] ."`.`ticket_log`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_log` ;
CREATE TABLE IF NOT EXISTS `" . $cfg['db']['lib']['name'] ."`.`ticket_log` (
`TLogId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Timestamp` TIMESTAMP NOT NULL ,
`Query` VARCHAR(255) NOT NULL ,
`Ticket` INT UNSIGNED NOT NULL ,
`Author` INT(10) UNSIGNED NULL ,
PRIMARY KEY (`TLogId`) ,
INDEX `fk_ticket_log_ticket1` (`Ticket` ASC) ,
INDEX `fk_ticket_log_ticket_user1` (`Author` ASC) ,
CONSTRAINT `fk_ticket_log_ticket1`
FOREIGN KEY (`Ticket` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_ticket_log_ticket_user1`
FOREIGN KEY (`Author` )
REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_user` (`TUserId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
INSERT IGNORE INTO `" . $cfg['db']['lib']['name'] ."`.`ticket_category` (`Name`) VALUES ('Hacking'),('Ingame-Bug'),('Website-Bug'),('Installation');
";
$dbl->executeWithoutParams($sql);

66
code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsql.sql
View file

@ -11,7 +11,7 @@ USE `mydb` ;
DROP TABLE IF EXISTS `mydb`.`ticket_category` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket_category` (
`TCategoryId` INT NOT NULL AUTO_INCREMENT ,
`TCategoryId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Name` VARCHAR(45) NOT NULL ,
PRIMARY KEY (`TCategoryId`) ,
UNIQUE INDEX `Name_UNIQUE` (`Name` ASC) )
@ -24,9 +24,9 @@ ENGINE = InnoDB;
DROP TABLE IF EXISTS `mydb`.`ticket_user` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket_user` (
`TUserId` INT(10) NOT NULL AUTO_INCREMENT ,
`TUserId` INT(10) UNSIGNED NOT NULL AUTO_INCREMENT ,
`Permission` INT(3) NOT NULL DEFAULT 1 ,
`ExternId` INT(10) NOT NULL ,
`ExternId` INT(10) UNSIGNED NOT NULL ,
PRIMARY KEY (`TUserId`) )
ENGINE = InnoDB;
@ -37,13 +37,14 @@ ENGINE = InnoDB;
DROP TABLE IF EXISTS `mydb`.`ticket` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket` (
`TId` INT NOT NULL AUTO_INCREMENT ,
`TId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Timestamp` TIMESTAMP NOT NULL ,
`Title` VARCHAR(120) NOT NULL ,
`Status` INT NULL DEFAULT 0 ,
`Queue` INT NULL DEFAULT 0 ,
`Ticket_Category` INT NOT NULL ,
`Author` INT NOT NULL ,
`Ticket_Category` INT UNSIGNED NOT NULL ,
`Author` INT UNSIGNED NOT NULL ,
`Priority` INT(3) NULL DEFAULT 0 ,
PRIMARY KEY (`TId`) ,
INDEX `fk_ticket_ticket_category_idx` (`Ticket_Category` ASC) ,
INDEX `fk_ticket_ams_user_idx` (`Author` ASC) ,
@ -66,8 +67,8 @@ ENGINE = InnoDB;
DROP TABLE IF EXISTS `mydb`.`assigned` ;
CREATE TABLE IF NOT EXISTS `mydb`.`assigned` (
`Ticket` INT NOT NULL ,
`User` INT NOT NULL ,
`Ticket` INT UNSIGNED NOT NULL ,
`User` INT UNSIGNED NOT NULL ,
INDEX `fk_assigned_ticket_idx` (`Ticket` ASC) ,
PRIMARY KEY (`Ticket`, `User`) ,
INDEX `fk_assigned_ams_user_idx` (`User` ASC) ,
@ -90,7 +91,7 @@ ENGINE = InnoDB;
DROP TABLE IF EXISTS `mydb`.`tag` ;
CREATE TABLE IF NOT EXISTS `mydb`.`tag` (
`TagId` INT NOT NULL AUTO_INCREMENT ,
`TagId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Value` VARCHAR(60) NOT NULL ,
PRIMARY KEY (`TagId`) ,
UNIQUE INDEX `Value_UNIQUE` (`Value` ASC) )
@ -103,8 +104,8 @@ ENGINE = InnoDB;
DROP TABLE IF EXISTS `mydb`.`tagged` ;
CREATE TABLE IF NOT EXISTS `mydb`.`tagged` (
`Ticket` INT NOT NULL ,
`Tag` INT NOT NULL ,
`Ticket` INT UNSIGNED NOT NULL ,
`Tag` INT UNSIGNED NOT NULL ,
PRIMARY KEY (`Ticket`, `Tag`) ,
INDEX `fk_tagged_tag_idx` (`Tag` ASC) ,
CONSTRAINT `fk_tagged_ticket`
@ -126,7 +127,7 @@ ENGINE = InnoDB;
DROP TABLE IF EXISTS `mydb`.`ticket_content` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket_content` (
`TContentId` INT NOT NULL AUTO_INCREMENT ,
`TContentId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Content` TEXT NULL ,
PRIMARY KEY (`TContentId`) )
ENGINE = InnoDB
@ -139,10 +140,10 @@ DEFAULT CHARACTER SET = utf8;
DROP TABLE IF EXISTS `mydb`.`ticket_reply` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket_reply` (
`TReplyId` INT NOT NULL AUTO_INCREMENT ,
`Ticket` INT NOT NULL ,
`Author` INT NOT NULL ,
`Content` INT NOT NULL ,
`TReplyId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Ticket` INT UNSIGNED NOT NULL ,
`Author` INT UNSIGNED NOT NULL ,
`Content` INT UNSIGNED NOT NULL ,
`Timestamp` TIMESTAMP NULL ,
PRIMARY KEY (`TReplyId`) ,
INDEX `fk_ticket_reply_ticket_idx` (`Ticket` ASC) ,
@ -172,7 +173,7 @@ ENGINE = InnoDB;
DROP TABLE IF EXISTS `mydb`.`ticket_group` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket_group` (
`TGroupId` INT NOT NULL AUTO_INCREMENT ,
`TGroupId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Title` VARCHAR(80) NOT NULL ,
PRIMARY KEY (`TGroupId`) ,
UNIQUE INDEX `Title_UNIQUE` (`Title` ASC) )
@ -185,8 +186,8 @@ ENGINE = InnoDB;
DROP TABLE IF EXISTS `mydb`.`in_group` ;
CREATE TABLE IF NOT EXISTS `mydb`.`in_group` (
`Ticket_Group` INT NOT NULL ,
`Ticket` INT NOT NULL ,
`Ticket_Group` INT UNSIGNED NOT NULL ,
`Ticket` INT UNSIGNED NOT NULL ,
PRIMARY KEY (`Ticket_Group`, `Ticket`) ,
INDEX `fk_in_group_ticket_group_idx` (`Ticket_Group` ASC) ,
INDEX `fk_in_group_ticket_idx` (`Ticket` ASC) ,
@ -203,6 +204,33 @@ CREATE TABLE IF NOT EXISTS `mydb`.`in_group` (
ENGINE = InnoDB;
-- -----------------------------------------------------
-- Table `mydb`.`ticket_log`
-- -----------------------------------------------------
DROP TABLE IF EXISTS `mydb`.`ticket_log` ;
CREATE TABLE IF NOT EXISTS `mydb`.`ticket_log` (
`TLogId` INT UNSIGNED NOT NULL AUTO_INCREMENT ,
`Timestamp` TIMESTAMP NOT NULL ,
`Query` VARCHAR(255) NOT NULL ,
`Ticket` INT UNSIGNED NOT NULL ,
`Author` INT(10) UNSIGNED NULL ,
PRIMARY KEY (`TLogId`) ,
INDEX `fk_ticket_log_ticket1` (`Ticket` ASC) ,
INDEX `fk_ticket_log_ticket_user1` (`Author` ASC) ,
CONSTRAINT `fk_ticket_log_ticket1`
FOREIGN KEY (`Ticket` )
REFERENCES `mydb`.`ticket` (`TId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION,
CONSTRAINT `fk_ticket_log_ticket_user1`
FOREIGN KEY (`Author` )
REFERENCES `mydb`.`ticket_user` (`TUserId` )
ON DELETE NO ACTION
ON UPDATE NO ACTION)
ENGINE = InnoDB;
SET SQL_MODE=@OLD_SQL_MODE;
SET FOREIGN_KEY_CHECKS=@OLD_FOREIGN_KEY_CHECKS;

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code/ryzom/tools/server/ryzom_ams/www/html/sql/ticketsystemmodel.mwb
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