some more documented classes..
This commit is contained in:
Quitta
parent
ce36454383
commit
3030d4c650
2 changed files with 300 additions and 41 deletions
|
|
@ -1,38 +1,54 @@
|
|||
<?php
|
||||
|
||||
/**
|
||||
* Class that handles additional info sent by ticket creation ingame.
|
||||
* If a user creates a ticket ingame, there are a lot of extra $_GET parameters being sent inside the http request that might have something todo with the ticket.
|
||||
* for example the OS the user uses or the processor of it's computer, but also the current client version etc.
|
||||
* This information can be stored and retrieved by using the ticket_info class.
|
||||
* @author Daan Janssens, mentored by Matthew Lagoe
|
||||
*/
|
||||
class Ticket_Info{
|
||||
|
||||
private $tInfoId;
|
||||
private $ticket;
|
||||
private $shardid;
|
||||
private $user_position;
|
||||
private $view_position;
|
||||
private $client_version;
|
||||
private $patch_version;
|
||||
private $server_tick;
|
||||
private $connect_state;
|
||||
private $local_address;
|
||||
private $memory;
|
||||
private $os;
|
||||
private $processor;
|
||||
private $cpu_id;
|
||||
private $cpu_mask;
|
||||
private $ht;
|
||||
private $nel3d;
|
||||
private $user_id;
|
||||
private $tInfoId; /**< The id of ticket_info entry */
|
||||
private $ticket; /**< The ticket linked to this ticket_info entry */
|
||||
|
||||
private $shardid; /**< The shard id */
|
||||
private $user_position; /**< The user's character position */
|
||||
private $view_position; /**< The view position of the character */
|
||||
private $client_version; /**< The client version in use */
|
||||
private $patch_version; /**< The patch version in use */
|
||||
private $server_tick; /**< The current server tick */
|
||||
private $connect_state; /**< The connect state */
|
||||
private $local_address; /**< local ip */
|
||||
private $memory; /**< memory usage information */
|
||||
private $os; /**< os information */
|
||||
private $processor; /**< processor information */
|
||||
private $cpu_id; /**< the cpu id */
|
||||
private $cpu_mask; /**< the cpu mask */
|
||||
private $ht; /**< tbh I have no idea :D */
|
||||
private $nel3d; /**< the nel3d version */
|
||||
private $user_id; /**< The users id */
|
||||
|
||||
|
||||
////////////////////////////////////////////Functions////////////////////////////////////////////////////
|
||||
|
||||
|
||||
|
||||
//Creates a log entry
|
||||
/**
|
||||
* create a ticket_info entry.
|
||||
* @param $info_array the info array (this can be the entire $_GET array being sent by the ingame browser)
|
||||
*/
|
||||
public static function create_Ticket_Info($info_array) {
|
||||
$ticket_info = new self();
|
||||
$ticket_info->set($info_array);
|
||||
$ticket_info->create();
|
||||
}
|
||||
|
||||
|
||||
/**
|
||||
* check if a specific ticket has extra info or not.
|
||||
* Not all tickets have extra info, only tickets made ingame do. This function checks if a specific ticket does have a ticket_info entry linked to it.
|
||||
* @param $ticket_id the id of the ticket that we want to query
|
||||
* @return true or false
|
||||
*/
|
||||
public static function TicketHasInfo($ticket_id) {
|
||||
$dbl = new DBLayer("lib");
|
||||
//check if ticket is already assigned
|
||||
|
|
@ -42,12 +58,22 @@ class Ticket_Info{
|
|||
return false;
|
||||
}
|
||||
}
|
||||
|
||||
|
||||
////////////////////////////////////////////Methods////////////////////////////////////////////////////
|
||||
|
||||
/**
|
||||
* A constructor.
|
||||
* Empty constructor
|
||||
*/
|
||||
public function __construct() {
|
||||
}
|
||||
|
||||
//set values
|
||||
|
||||
/**
|
||||
* sets the object's attributes.
|
||||
* @param $values should be an array.
|
||||
*/
|
||||
public function set($values) {
|
||||
$this->setTicket($values['Ticket']);
|
||||
$this->setShardId($values['ShardId']);
|
||||
|
|
@ -69,7 +95,11 @@ class Ticket_Info{
|
|||
|
||||
}
|
||||
|
||||
//Load with tInfoId
|
||||
/**
|
||||
* loads the object's attributes by using a ticket_info id.
|
||||
* loads the object's attributes by giving a ticket_info's entry id.
|
||||
* @param $id the id of the ticket_info entry that should be loaded
|
||||
*/
|
||||
public function load_With_TInfoId( $id) {
|
||||
$dbl = new DBLayer("lib");
|
||||
$statement = $dbl->execute("SELECT * FROM ticket_info WHERE TInfoId=:id", array('id' => $id));
|
||||
|
|
@ -77,7 +107,12 @@ class Ticket_Info{
|
|||
$this->set($row);
|
||||
}
|
||||
|
||||
//Load with ticket Id
|
||||
|
||||
/**
|
||||
* loads the object's attributes by using a ticket's id.
|
||||
* loads the object's attributes by giving a ticket's entry id.
|
||||
* @param $id the id of the ticket, the ticket_info entry of that ticket should be loaded.
|
||||
*/
|
||||
public function load_With_Ticket( $id) {
|
||||
$dbl = new DBLayer("lib");
|
||||
$statement = $dbl->execute("SELECT * FROM ticket_info WHERE Ticket=:id", array('id' => $id));
|
||||
|
|
@ -85,7 +120,11 @@ class Ticket_Info{
|
|||
$this->set($row);
|
||||
}
|
||||
|
||||
//create ticket info
|
||||
|
||||
/**
|
||||
* creates a new 'ticket_info' entry.
|
||||
* this method will use the object's attributes for creating a new 'ticket_info' entry in the database.
|
||||
*/
|
||||
public function create() {
|
||||
$dbl = new DBLayer("lib");
|
||||
$query = "INSERT INTO ticket_info ( Ticket, ShardId, UserPosition,ViewPosition, ClientVersion, PatchVersion,ServerTick, ConnectState, LocalAddress, Memory, OS,
|
||||
|
|
@ -99,75 +138,128 @@ Processor, CPUID, CpuMask, HT, NeL3D, UserId) VALUES ( :ticket, :shardid, :user
|
|||
|
||||
////////////////////////////////////////////Getters////////////////////////////////////////////////////
|
||||
|
||||
/**
|
||||
* get tInfoId attribute of the object.
|
||||
*/
|
||||
public function getTInfoId(){
|
||||
return $this->tInfoId;
|
||||
}
|
||||
|
||||
/**
|
||||
* get ticket attribute of the object.
|
||||
*/
|
||||
public function getTicket(){
|
||||
return $this->ticket;
|
||||
}
|
||||
|
||||
/**
|
||||
* get shardid attribute of the object.
|
||||
*/
|
||||
public function getShardId(){
|
||||
return $this->shardid;
|
||||
}
|
||||
|
||||
/**
|
||||
* get user_position attribute of the object.
|
||||
*/
|
||||
public function getUser_Position(){
|
||||
return $this->user_position;
|
||||
}
|
||||
|
||||
/**
|
||||
* get view_position attribute of the object.
|
||||
*/
|
||||
public function getView_Position(){
|
||||
return $this->view_position;
|
||||
}
|
||||
|
||||
/**
|
||||
* get client_version attribute of the object.
|
||||
*/
|
||||
public function getClient_Version(){
|
||||
return $this->client_version;
|
||||
}
|
||||
|
||||
/**
|
||||
* get patch_version attribute of the object.
|
||||
*/
|
||||
public function getPatch_Version(){
|
||||
return $this->patch_version;
|
||||
}
|
||||
|
||||
/**
|
||||
* get server_tick attribute of the object.
|
||||
*/
|
||||
public function getServer_Tick(){
|
||||
return $this->server_tick;
|
||||
}
|
||||
|
||||
/**
|
||||
* get connect_state attribute of the object.
|
||||
*/
|
||||
public function getConnect_State(){
|
||||
return $this->connect_state;
|
||||
}
|
||||
|
||||
/**
|
||||
* get local_address attribute of the object.
|
||||
*/
|
||||
public function getLocal_Address(){
|
||||
return $this->local_address;
|
||||
}
|
||||
|
||||
/**
|
||||
* get memory attribute of the object.
|
||||
*/
|
||||
public function getMemory(){
|
||||
return $this->memory;
|
||||
}
|
||||
|
||||
/**
|
||||
* get os attribute of the object.
|
||||
*/
|
||||
public function getOS(){
|
||||
return $this->os;
|
||||
}
|
||||
|
||||
/**
|
||||
* get processor attribute of the object.
|
||||
*/
|
||||
public function getProcessor(){
|
||||
return $this->processor;
|
||||
}
|
||||
|
||||
|
||||
/**
|
||||
* get cpu_id attribute of the object.
|
||||
*/
|
||||
public function getCPUId(){
|
||||
return $this->cpu_id;
|
||||
}
|
||||
|
||||
/**
|
||||
* get cpu_mask attribute of the object.
|
||||
*/
|
||||
public function getCPU_Mask(){
|
||||
return $this->cpu_mask;
|
||||
}
|
||||
|
||||
/**
|
||||
* get ht attribute of the object.
|
||||
*/
|
||||
public function getHT(){
|
||||
return $this->ht;
|
||||
}
|
||||
|
||||
/**
|
||||
* get nel3d attribute of the object.
|
||||
*/
|
||||
public function getNel3D(){
|
||||
return $this->nel3d;
|
||||
}
|
||||
|
||||
/**
|
||||
* get user_id attribute of the object.
|
||||
*/
|
||||
public function getUser_Id(){
|
||||
return $this->user_id;
|
||||
}
|
||||
|
|
@ -175,75 +267,145 @@ Processor, CPUID, CpuMask, HT, NeL3D, UserId) VALUES ( :ticket, :shardid, :user
|
|||
|
||||
////////////////////////////////////////////Setters////////////////////////////////////////////////////
|
||||
|
||||
/**
|
||||
* set tInfoId attribute of the object.
|
||||
* @param $id integer id of ticket_info object itself
|
||||
*/
|
||||
public function setTInfoId($id){
|
||||
$this->tInfoId = $id;
|
||||
}
|
||||
|
||||
|
||||
/**
|
||||
* set ticket attribute of the object.
|
||||
* @param $t integer id of the ticket linked to the info object
|
||||
*/
|
||||
public function setTicket($t){
|
||||
$this->ticket = $t;
|
||||
}
|
||||
|
||||
/**
|
||||
* set shardid attribute of the object.
|
||||
* @param $s (integer) shard id
|
||||
*/
|
||||
public function setShardId($s){
|
||||
$this->shardid = $s;
|
||||
}
|
||||
|
||||
/**
|
||||
* set user_position attribute of the object.
|
||||
* @param $u the users position
|
||||
*/
|
||||
public function setUser_Position($u){
|
||||
$this->user_position = $u;
|
||||
}
|
||||
|
||||
|
||||
/**
|
||||
* set view_position attribute of the object.
|
||||
* @param $v the view position
|
||||
*/
|
||||
public function setView_Position($v){
|
||||
$this->view_position = $v;
|
||||
}
|
||||
|
||||
/**
|
||||
* set client_version attribute of the object.
|
||||
* @param $c client version number
|
||||
*/
|
||||
public function setClient_Version($c){
|
||||
$this->client_version = $c;
|
||||
}
|
||||
|
||||
/**
|
||||
* set patch_version attribute of the object.
|
||||
* @param $p patch version number
|
||||
*/
|
||||
public function setPatch_Version($p){
|
||||
$this->patch_version = $p;
|
||||
}
|
||||
|
||||
/**
|
||||
* set server_tick attribute of the object.
|
||||
* @param $s integer that resembles the server tick
|
||||
*/
|
||||
public function setServer_Tick($s){
|
||||
$this->server_tick = $s;
|
||||
}
|
||||
|
||||
/**
|
||||
* set connect_state attribute of the object.
|
||||
* @param $c string that defines the connect state.
|
||||
*/
|
||||
public function setConnect_State($c){
|
||||
$this->connect_state = $c;
|
||||
}
|
||||
|
||||
/**
|
||||
* set local_address attribute of the object.
|
||||
* @param $l local address
|
||||
*/
|
||||
public function setLocal_Address($l){
|
||||
$this->local_address = $l;
|
||||
}
|
||||
|
||||
/**
|
||||
* set memory attribute of the object.
|
||||
* @param $m memory usage
|
||||
*/
|
||||
public function setMemory($m){
|
||||
$this->memory = $m;
|
||||
}
|
||||
|
||||
/**
|
||||
* set os attribute of the object.
|
||||
* @param $o set os version information
|
||||
*/
|
||||
public function setOS($o){
|
||||
$this->os = $o;
|
||||
}
|
||||
|
||||
/**
|
||||
* set processor attribute of the object.
|
||||
* @param $p processor information
|
||||
*/
|
||||
public function setProcessor($p){
|
||||
$this->processor = $p;
|
||||
}
|
||||
|
||||
|
||||
/**
|
||||
* set cpu_id attribute of the object.
|
||||
* @param $c cpu id information
|
||||
*/
|
||||
public function setCPUId($c){
|
||||
$this->cpu_id = $c;
|
||||
}
|
||||
|
||||
/**
|
||||
* set cpu_mask attribute of the object.
|
||||
* @param $c mask of the cpu
|
||||
*/
|
||||
public function setCPU_Mask($c){
|
||||
$this->cpu_mask = $c;
|
||||
}
|
||||
|
||||
/**
|
||||
* set ht attribute of the object.
|
||||
*/
|
||||
public function setHT($h){
|
||||
$this->ht = $h;
|
||||
}
|
||||
|
||||
/**
|
||||
* set nel3d attribute of the object.
|
||||
* @param $n version information about NeL3D
|
||||
*/
|
||||
public function setNel3D($n){
|
||||
$this->nel3d = $n;
|
||||
}
|
||||
|
||||
/**
|
||||
* set user_id attribute of the object.
|
||||
* @param $u the user_id.
|
||||
*/
|
||||
public function setUser_Id($u){
|
||||
$this->user_id = $u;
|
||||
}
|
||||
|
|
|
|||
|
|
@ -1,12 +1,29 @@
|
|||
<?php
|
||||
/**
|
||||
* Class that handles the logging. The logging will be used when a ticket is created, a reply is added, if someone views a ticket,
|
||||
* if someone assigns a ticket to him or if someone forwards a ticket. This class provides functions to get retrieve those logs and also make them.
|
||||
*
|
||||
*-the Action IDs being used are:
|
||||
* -# User X Created ticket
|
||||
* -# Admin X created ticket for arg
|
||||
* -# Read ticket
|
||||
* -# Added Reply ID: arg to ticket
|
||||
* -# Changed status to arg
|
||||
* -# Changed Priority to arg
|
||||
* -# assigned to the ticket
|
||||
* -# forwarded ticket to support group arg
|
||||
* -# unassigned to the ticket
|
||||
*
|
||||
* @author Daan Janssens, mentored by Matthew Lagoe
|
||||
*/
|
||||
|
||||
class Ticket_Log{
|
||||
|
||||
private $tLogId;
|
||||
private $timestamp;
|
||||
private $query;
|
||||
private $author;
|
||||
private $ticket;
|
||||
private $tLogId; /**< The id of the log entry */
|
||||
private $timestamp; /**< The timestamp of the log entry */
|
||||
private $query; /**< The query (json encoded array containing action id & argument) */
|
||||
private $author; /**< author of the log */
|
||||
private $ticket; /**< the id of the ticket related to the log entry */
|
||||
|
||||
/****************************************
|
||||
*Action ID's:
|
||||
|
|
@ -25,7 +42,11 @@ class Ticket_Log{
|
|||
|
||||
////////////////////////////////////////////Functions////////////////////////////////////////////////////
|
||||
|
||||
//return all logs that are related to a ticket
|
||||
/**
|
||||
* return all log entries related to a ticket.
|
||||
* @param $ticket_id the id of the ticket of which we want all related log entries returned.
|
||||
* @return an array of ticket_log objects, be aware that the author in the ticket_log object is a ticket_user object on its own (so not a simple integer).
|
||||
*/
|
||||
public static function getLogsOfTicket( $ticket_id) {
|
||||
$dbl = new DBLayer("lib");
|
||||
$statement = $dbl->execute("SELECT * FROM ticket_log INNER JOIN ticket_user ON ticket_log.Author = ticket_user.TUserId and ticket_log.Ticket=:id ORDER BY ticket_log.TLogId ASC", array('id' => $ticket_id));
|
||||
|
|
@ -47,7 +68,16 @@ class Ticket_Log{
|
|||
return $result;
|
||||
}
|
||||
|
||||
//Creates a log entry
|
||||
|
||||
/**
|
||||
* create a new log entry.
|
||||
* It will check if the $TICKET_LOGGING global var is true, this var is used to turn logging on and off. In case it's on, the log message will be stored.
|
||||
* the action id and argument (which is -1 by default), will be json encoded and stored in the query field in the db.
|
||||
* @param $ticket_id the id of the ticket related to the new log entry
|
||||
* @param $author_id the id of the user that instantiated the logging.
|
||||
* @param $action the action id (see the list in the class description)
|
||||
* @param $arg argument for the action (default = -1)
|
||||
*/
|
||||
public static function createLogEntry( $ticket_id, $author_id, $action, $arg = -1) {
|
||||
global $TICKET_LOGGING;
|
||||
if($TICKET_LOGGING){
|
||||
|
|
@ -59,14 +89,23 @@ class Ticket_Log{
|
|||
}
|
||||
|
||||
|
||||
//return constructed element based on TLogId
|
||||
/**
|
||||
* return constructed element based on TLogId
|
||||
* @param $ticket_log id of the entry that we want to load into our object.
|
||||
* @return constructed ticket_log object.
|
||||
*/
|
||||
public static function constr_TLogId( $id) {
|
||||
$instance = new self();
|
||||
$instance->setTLogId($id);
|
||||
return $instance;
|
||||
}
|
||||
|
||||
//returns list of all logs of a ticket
|
||||
/**
|
||||
* return all log entries related to a ticket.
|
||||
* @param $ticket_id the id of the ticket of which we want all related log entries returned.
|
||||
* @return an array of ticket_log objects, here the author is an integer.
|
||||
* @todo only use one of the 2 comparable functions in the future and make the other depricated.
|
||||
*/
|
||||
public static function getAllLogs($ticket_id) {
|
||||
$dbl = new DBLayer("lib");
|
||||
$statement = $dbl->execute("SELECT * FROM ticket_log INNER JOIN ticket_user ON ticket_log.Author = ticket_user.TUserId and ticket_log.Ticket=:id", array('id' => $ticket_id));
|
||||
|
|
@ -83,10 +122,17 @@ class Ticket_Log{
|
|||
|
||||
////////////////////////////////////////////Methods////////////////////////////////////////////////////
|
||||
|
||||
/**
|
||||
* A constructor.
|
||||
* Empty constructor
|
||||
*/
|
||||
public function __construct() {
|
||||
}
|
||||
|
||||
//set values
|
||||
/**
|
||||
* sets the object's attributes.
|
||||
* @param $values should be an array.
|
||||
*/
|
||||
public function set($values) {
|
||||
$this->setTLogId($values['TLogId']);
|
||||
$this->setTimestamp($values['Timestamp']);
|
||||
|
|
@ -95,7 +141,11 @@ class Ticket_Log{
|
|||
$this->setAuthor($values['Author']);
|
||||
}
|
||||
|
||||
//Load with tlogId
|
||||
/**
|
||||
* loads the object's attributes.
|
||||
* loads the object's attributes by giving a ticket_log entries ID (TLogId).
|
||||
* @param id the id of the ticket_log entry that should be loaded
|
||||
*/
|
||||
public function load_With_TLogId( $id) {
|
||||
$dbl = new DBLayer("lib");
|
||||
$statement = $dbl->execute("SELECT * FROM ticket_log WHERE TLogId=:id", array('id' => $id));
|
||||
|
|
@ -104,7 +154,9 @@ class Ticket_Log{
|
|||
}
|
||||
|
||||
|
||||
//update private data to DB.
|
||||
/**
|
||||
* update attributes of the object to the DB.
|
||||
*/
|
||||
public function update(){
|
||||
$dbl = new DBLayer("lib");
|
||||
$query = "UPDATE ticket_log SET Timestamp = :timestamp, Query = :query, Author = :author, Ticket = :ticket WHERE TLogId=:id";
|
||||
|
|
@ -114,36 +166,61 @@ class Ticket_Log{
|
|||
|
||||
////////////////////////////////////////////Getters////////////////////////////////////////////////////
|
||||
|
||||
/**
|
||||
* get tLogId attribute of the object.
|
||||
*/
|
||||
public function getTLogId(){
|
||||
return $this->tLogId;
|
||||
}
|
||||
|
||||
/**
|
||||
* get timestamp attribute of the object.
|
||||
*/
|
||||
public function getTimestamp(){
|
||||
return Helpers::outputTime($this->timestamp);
|
||||
}
|
||||
|
||||
/**
|
||||
* get query attribute of the object.
|
||||
*/
|
||||
public function getQuery(){
|
||||
return $this->query;
|
||||
}
|
||||
|
||||
/**
|
||||
* get author attribute of the object.
|
||||
*/
|
||||
public function getAuthor(){
|
||||
return $this->author;
|
||||
}
|
||||
|
||||
/**
|
||||
* get ticket attribute of the object.
|
||||
*/
|
||||
public function getTicket(){
|
||||
return $this->ticket;
|
||||
}
|
||||
|
||||
/**
|
||||
* get the action id out of the query by decoding it.
|
||||
*/
|
||||
public function getAction(){
|
||||
$decodedQuery = json_decode($this->query);
|
||||
return $decodedQuery[0];
|
||||
}
|
||||
|
||||
/**
|
||||
* get the argument out of the query by decoding it.
|
||||
*/
|
||||
public function getArgument(){
|
||||
$decodedQuery = json_decode($this->query);
|
||||
return $decodedQuery[1];
|
||||
}
|
||||
|
||||
/**
|
||||
* get the action text(string) array.
|
||||
* this is being read from the language .ini files.
|
||||
*/
|
||||
public function getActionTextArray(){
|
||||
$variables = Helpers::handle_language();
|
||||
$result = array();
|
||||
|
|
@ -155,22 +232,42 @@ class Ticket_Log{
|
|||
|
||||
////////////////////////////////////////////Setters////////////////////////////////////////////////////
|
||||
|
||||
/**
|
||||
* set tLogId attribute of the object.
|
||||
* @param $id integer id of the log entry
|
||||
*/
|
||||
public function setTLogId($id){
|
||||
$this->tLogId = $id;
|
||||
}
|
||||
|
||||
/**
|
||||
* set timestamp attribute of the object.
|
||||
* @param $t timestamp of the log entry
|
||||
*/
|
||||
public function setTimestamp($t){
|
||||
$this->timestamp = $t;
|
||||
}
|
||||
|
||||
/**
|
||||
* set query attribute of the object.
|
||||
* @param $q the encoded query
|
||||
*/
|
||||
public function setQuery($q){
|
||||
$this->query = $q;
|
||||
}
|
||||
|
||||
/**
|
||||
* set author attribute of the object.
|
||||
* @param $a integer id of the user who created the log entry
|
||||
*/
|
||||
public function setAuthor($a){
|
||||
$this->author = $a;
|
||||
}
|
||||
|
||||
/**
|
||||
* set ticket attribute of the object.
|
||||
* @param $t integer id of ticket of which the log entry is related to.
|
||||
*/
|
||||
public function setTicket($t){
|
||||
$this->ticket = $t;
|
||||
}
|
||||
|
|
|
|||
Loading…
Reference in a new issue