Show single replies works, though the code for it is a bit ugly, have to refactor that though

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_user.php

@@ -48,10 +48,9 @@ class Ticket_User{
         $dbl = new DBLayer("lib");
         $statement = $dbl->execute("SELECT * FROM ticket_user WHERE TUserId=:id", array('id' => $id));
         $row = $statement->fetch();
-        $instance->tUserId = $row['TUserId'];
+        $this->tUserId = $row['TUserId'];
-        $instance->permission = $row['Permission'];
+        $this->permission = $row['Permission'];
-        $instance->externId = $row['ExternId'];
+        $this->externId = $row['ExternId'];
-        return $instance;
     } 
     
     //update private data to DB.

code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini

@@ -33,6 +33,8 @@ t_send = "Send reply"
 
 [show_ticket_log]
 
+[show_reply]
+
 [ticket_log]
 1 = "created the ticket"
 2 = "created the ticket for"

code/ryzom/tools/server/ryzom_ams/ams_lib/translations/fr.ini

@@ -31,6 +31,8 @@ t_send = "Envoyer la reponse"
 
 [createticket]
 
+[show_reply]
+
 [show_ticket_log]
 
 [ticket_log]

code/ryzom/tools/server/ryzom_ams/www/html/inc/show_reply.php

@@ -0,0 +1,44 @@
+<?php
+
+function show_reply(){
+    //if logged in
+    if(WebUsers::isLoggedIn() && isset($_GET['id'])){
+        
+        $result['reply_id'] = filter_var($_GET['id'], FILTER_SANITIZE_NUMBER_INT);
+        $reply = new Ticket_Reply();
+        $reply->load_With_TReplyId($result['reply_id']);
+        
+        $ticket = new Ticket();
+        $ticket->load_With_TId($reply->getTicket());
+        
+        if(($ticket->getAuthor() ==   $_SESSION['ticket_user']->getTUserId())  ||  WebUsers::isAdmin() ){
+            $content = new Ticket_Content();
+            $content->load_With_TContentId($reply->getContent());
+            
+            $author = new Ticket_User();
+            $author->load_With_TUserId($reply->getAuthor());
+            
+            
+            $result['ticket_id'] = $reply->getTicket();
+            $result['reply_timestamp'] = $reply->getTimestamp();
+            $result['author_permission'] = $author->getPermission();
+            $result['reply_content'] = $content->getContent();
+            $result['author'] = $author->getExternId();
+            $result['authorName'] = WebUsers::getUsername($author->getExternId());
+            if(WebUsers::isAdmin()){
+                $result['isAdmin'] = "TRUE";
+            }
+            return $result;
+            
+        }else{
+            //ERROR: No access!
+            $_SESSION['error_code'] = "403";
+            header("Location: index.php?page=error");
+            exit;
+        }
+    }else{
+        //ERROR: not logged in!
+        header("Location: index.php");
+        exit;
+    }
+}

code/ryzom/tools/server/ryzom_ams/www/html/templates/show_reply.tpl

@@ -2,7 +2,7 @@
 <div class="row-fluid sortable ui-sortable">
     <div class="box span12">
         <div class="box-header well" data-original-title="">
-            <h2><i class="icon-user"></i> Reply ID# of Ticket #</h2>
+            <h2><i class="icon-user"></i> Show Reply</h2>
             <div class="box-icon">
                 <a href="#" class="btn btn-minimize btn-round"><i class="icon-chevron-up"></i></a>
                 <a href="#" class="btn btn-close btn-round"><i class="icon-remove"></i></a>
@@ -10,8 +10,22 @@
         </div>
         <div class="box-content">
             <div class="row-fluid">
-                <legend>Info</legend>
+                <legend>Reply ID#{$reply_id} of Ticket <a href="index.php?page=show_ticket&id={$ticket_id}">#{$ticket_id}</a></legend>
+		<table class="table table-bordered" >
+		    <tr>
+			<td>
+			    <p><span class="label label-info"> {$reply_timestamp} {$author_permission}</span>
+			    {if $author_permission eq '1'}
+			    <!-- <span class="label label-important"><strong></i>[User]:</strong></span>-->
+			    {else if $author_permission eq '2'}
+			    <span class="label label-important"><strong><i class="icon-star icon-white"></i>[CSR]</strong></span>
+			    {/if}
+			    <span class="label label-warning"><strong><i class="icon-user icon-white"></i>{if isset($isAdmin) and $isAdmin eq "TRUE"} <a href="index.php?page=show_user&id={$author}"><font color="white">{$authorName}</font>{else}{$authorName} {/if}</a></strong></span></p>
 
+			    <p><pre{if $author_permission eq '2'} style="background-color:rgb(248, 200, 200);"{/if}>{$reply_content}</pre></p>
+			</td>
+		    </tr>
+		</table>
 	    </div>                   
         </div>
     </div><!--/span-->

code/ryzom/tools/server/ryzom_ams/www/html/templates/show_ticket_log.tpl

@@ -23,7 +23,7 @@
 			  {foreach from=$ticket_logs item=log}
 			  <tr>
 				<td>{$log.tLogId}</td>
-				<td><a href="#" title="{$log.timestamp_elapsed}" data-rel="tooltip"  data-placement="right">{$log.timestamp}</td>
+				<td><span title="{$log.timestamp_elapsed}" data-rel="tooltip"  data-placement="right">{$log.timestamp}</span></td>
 				<td>{$log.query}</td>
 			  </tr>
 			  {/foreach}