diff --git a/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_content.php b/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_content.php
index 0555c513b..62130d1d9 100644
--- a/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_content.php
+++ b/code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_content.php
@@ -58,7 +58,7 @@ class Ticket_Content{
     
     
     public function getTContentId(){
-        return  nl2br($this->tContentId);
+        return $this->tContentId;
     }
     
     
diff --git a/code/ryzom/tools/server/ryzom_ams/www/html/templates/show_ticket.tpl b/code/ryzom/tools/server/ryzom_ams/www/html/templates/show_ticket.tpl
index 27c5df365..fecaa7817 100644
--- a/code/ryzom/tools/server/ryzom_ams/www/html/templates/show_ticket.tpl
+++ b/code/ryzom/tools/server/ryzom_ams/www/html/templates/show_ticket.tpl
@@ -16,8 +16,8 @@
 			{foreach from=$ticket_replies item=reply}
 			<tr>
 			    <td>
-				<p><span class="label label-info">[ID{$reply.tReplyId}] {$reply.timestamp}</span></p>
-				<p><strong>{$username}</strong>{$reply.replyContent}</p>
+				<p><span class="label label-info">[ID{$reply.tReplyId}] {$reply.timestamp}</span> <span class="label label-warning"><strong>{$username}</span></strong></p>
+				<p><pre>{$reply.replyContent}</pre></p>
 			    </td>
 			</tr>
 			{/foreach}