freescout-restricted-customers/README.md

# Millions Missing France - Freescout Restricted Customers

## Description

In a regular Freescout instance, all users have access to the e-mails of all customers.
That can easily lead to confidentiality breaches when multiple organizations share a same Freescout instance.

This package tries to provide a solution to this problem, by linking each customer to a specific mailbox.
The information related to a customer, especially their e-mail address, is only shown to users with access to the related mailbox.

## Disclaimer

This is still a work in progress.
Using any version prior to the (not yet released) 1.0.0 will lead to irrecuperable data loss.
You have been warned.

## Installation instructions

### Install the module

#### Install from the archive

Download the [release tarball] and extract its content into `Modules/MMFRestrictedCustomers`.

[release tarball]: https://port.numenaute.org/MMF/freescout-restricted-customers/archive/0.8.1.tar.gz

```
wget https://port.numenaute.org/MMF/freescout-restricted-customers/archive/0.8.1.tar.gz -O freescout-restricted-customers-0.8.1.tar.gz
tar xf freescout-restricted-customers-0.8.1.tar.gz -C Modules
mv Modules/freescout-restricted-customers Modules/MMFRestrictedCustomers
```

#### Install from git

```
git clone https://port.numenaute.org/MMF/freescout-restricted-customers.git Modules/MMFRestrictedCustomers
```

### Edit the application routes

Routes set in other modules or in Freescout itself can not be automatically overridden.
Overriding them has to be done manually, in the three following files.

#### routes/web.php

This section of the file:

```php
// Customers
Route::get('/customers/{id}/edit', 'CustomersController@update')->name('customers.update');
Route::post('/customers/{id}/edit', 'CustomersController@updateSave');
Route::get('/customers/{id}/', 'CustomersController@conversations')->name('customers.conversations');
Route::get('/customers/ajax-search', ['uses' => 'CustomersController@ajaxSearch', 'laroute' => true])->name('customers.ajax_search');
Route::post('/customers/ajax', ['uses' => 'CustomersController@ajax', 'laroute' => true])->name('customers.ajax');
```

should be replaced with:

```php
// Customers
Route::get('/customers/{id}/edit', '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@update')->name('customers.update');
Route::post('/customers/{id}/edit', 'CustomersController@updateSave');
Route::get('/customers/{id}/', '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@conversations')->name('customers.conversations');
Route::get('/customers/ajax-search', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@ajaxSearch', 'laroute' => true])->name('customers.ajax_search');
Route::post('/customers/ajax', ['uses' => '\Modules\MMFRestrictedCustomers\Http\Controllers\CustomersController@ajax', 'laroute' => true])->name('customers.ajax');
```

#### Modules/Crm/Http/routes.php

The following list of routes:

```php
Route::group(['middleware' => ['web', 'auth', 'roles'], 'roles' => ['user', 'admin'], 'prefix' => \Helper::getSubdirectory(), 'namespace' => 'Modules\Crm\Http\Controllers'], function()
{
    Route::get('/customers/new', 'CrmController@createCustomer')->name('crm.create_customer');
    Route::post('/customers/new', 'CrmController@createCustomerSave');
    Route::get('/crm/ajax-html/{action}/{param?}', ['uses' => 'CrmController@ajaxHtml'])->name('crm.ajax_html');
    Route::get('/customers/fields/ajax-search', ['uses' => 'CrmController@ajaxSearch', 'laroute' => true])->name('crm.ajax_search');
    Route::post('/crm/ajax', ['uses' => 'CrmController@ajax', 'laroute' => true])->name('crm.ajax');
});
```

should be replaced with:

```php
Route::group(['middleware' => ['web', 'auth', 'roles'], 'roles' => ['user', 'admin'], 'prefix' => \Helper::getSubdirectory(), 'namespace' => 'Modules\MMFRestrictedCustomers\Http\Controllers'], function()
{
    Route::get('/customers/new', 'CrmController@createCustomer')->name('mmfrestrictedcustomers.create_customer');
    Route::post('/customers/new', 'CrmController@createCustomerSave');
    Route::get('/crm/ajax-html/{action}/{param?}', ['uses' => '\Modules\Crm\Http\Controllers\CrmController@ajaxHtml'])->name('crm.ajax_html');
    Route::get('/customers/fields/ajax-search', ['uses' => 'CrmController@ajaxSearch', 'laroute' => true])->name('crm.ajax_search');
    Route::post('/crm/ajax', ['uses' => 'CrmController@ajax', 'laroute' => true])->name('crm.ajax');
});
```

#### Modules/Crm/Providers/CrmServiceProvider.php

At line 173, this route call:

```php
                $html = __('Customers').' <a href="#" data-trigger="modal" data-modal-title="'.__('Add Customer').'" data-modal-size="lg" data-modal-no-footer="true" data-modal-body=\'<iframe src="'.route('crm.create_customer', ['x_embed' => 1]).'" frameborder="0" class="modal-iframe"></iframe>\' class="btn btn-bordered btn-xs" style="position:relative;top:-1px;margin-left:4px;"><i class="glyphicon glyphicon-plus" title="'.__('Add Customer').'" data-toggle="tooltip"></i></a>';
```

should be replaced with:

```php
                $html = __('Customers').' <a href="#" data-trigger="modal" data-modal-title="'.__('Add Customer').'" data-modal-size="lg" data-modal-no-footer="true" data-modal-body=\'<iframe src="'.route('mmfrestrictedcustomers.create_customer', ['x_embed' => 1]).'" frameborder="0" class="modal-iframe"></iframe>\' class="btn btn-bordered btn-xs" style="position:relative;top:-1px;margin-left:4px;"><i class="glyphicon glyphicon-plus" title="'.__('Add Customer').'" data-toggle="tooltip"></i></a>';
```

### Edit the artisan commands

Console commands set in other modules or in Freescout itself can not be automatically overridden.
Overriding them has to be done manually, in the following file.

#### app/Console/Kernel.php

At the lines 107-108, this:

```php
        $fetch_command_identifier = \Helper::getWorkerIdentifier('freescout:fetch-emails');
        $fetch_command_name = 'freescout:fetch-emails'
```

should be replaced with:

```php
        $fetch_command_identifier = \Helper::getWorkerIdentifier('mmfrestrictedcustomers:fetch-emails');
        $fetch_command_name = 'mmfrestrictedcustomers:fetch-emails'
```

### Update the database schema

```
php artisan migrate
```

### Use the updated views

Beware that this will overwrite any customization you might have done to the following templates:
- `resources/views/conversations/search.blade.php`

```
php artisan vendor:publish --provider='Modules\MMFRestrictedCustomers\Providers\MMFRestrictedCustomersServiceProvider' --tag='views' --force
```