Drawing1
1. Login to the Ryzom Admin tool.
3.346456692913386
11.318897637795276
Click the 'Main' button at the top right of the screen to get a view something like this:
3.346456692913386
10.925196850393698
3.444881889763779
8.471653543307085
2. Select the shard that you want to restart
3.346456692913386
11.318897637795274
3.343110236220473
8.865354330708659
0.590551181102362
9.566929133858269
3.809004357293814
9.571398391822701
3. Click the 'lock shard' button to take control of the shard that you've selected
4.227356009930337
11.111767279090113
3.343110236220473
8.865354330708659
The pink 'restart sequence' button will appear
3.354717958339129
6.200787401574803
3.349803149606298
3.747244094488188
1.722440944881890
9.999999999999998
4.330657900600900
10.004469257964431
2.283464566929134
4.881889763779529
4.645618530522161
4.886359021743961
4. Click on the 'restart sequence' button
3.346456692913385
11.515748031496063
3.343110236220473
9.055118110236219
You will be prompted to continue:
3.346456692913386
6.387357830271215
2.449803149606299
5.487795275590552
The restart sequence interface will appear below the shard services. It should have the following appearance:
5.216535433070866
4.429133858267717
3.349803149606297
1.961417322834646
2.283464566929134
10.196850393700787
4.645618530522159
10.201319651665219
3.661417322834646
0.866141732283465
6.545224829734759
0.791870832767583
5. Click on the 'Stop the Shard' button
3.346456692913385
11.391951006124234
3.343110236220473
9.055118110236219
You will be prompted to continue
3.344887613645888
6.397637795275591
1.950590551181103
5.487795275590552
WARNING: Pressing this button has a direct effect on the game. Don't press this button unless you are sure of what you're doing.
3.346456692913385
4.330708661417323
3.011811023622047
8.759842519685039
5.492075223435546
8.764311777649471
Pressing OK here will broadcast a message to all players who are logged in telling them that shard will be shut down and will prevent new players from logging in.
3.838582677165354
3.740157480314961
6.215551181102361
8.671259842519685
6.539640283161631
8.517154135620743
Clicking the ‘Cancel’ Button will close the ‘Restart Interface’ without any effect on the shard
8.169291338582674
8.169291338582676
During this time messages are broadcast to the players warning them that the game shard is going to be stopped and that they should log out
6.200787401574803
11.122047244094491
This sequence starts automatically when the 'Step 1' timer reaches zero.
During this time persistent data is saved and the game services shut down cleanly
5.413385826771653
7.677165354330715
When the 'Step 2' timer reaches zero, the 'Running State' column should read 'stopped' for all services.
4.291338582677165
4.232283464566931
3.346456692913385
8.654330708661423
3.021653543307086
9.874803149606306
3.444881889763779
5.121456692913391
3.441535433070867
1.835236220472441
6. Wait for the shutdown sequence to begin
4.133858267716535
11.515748031496065
7. Wait for the shutdown sequence to go through.
6.003937007874015
8.169291338582683
If this is not the case then the developers should be contacted and you should click the ‘Give Up, Shard cannot be started’ button.
5.452755905511811
-0.688976377952756
3.349803149606298
-2.319291338582677
5.841535433070866
-2.834645669291338
6.559988609262317
-2.830176411326904
6.235236220472441
9.881889763779526
6.539640283161631
9.716890432038076
5.511760262805623
9.879272407570738
Clicking the ‘Cancel’ Button will abort the shutdown sequence and allow players to login to the shard
8.169291338582676
9.350393700787400
8. Start the start sequence by pressing the '1/4 - Start Low Level' button.
4.232283464566929
11.278433945756781
The services will start launching
4.232283464566929
7.972440944881889
3.349803149606299
9.688582677165352
9. Click on the shard name every few seconds or so to update the view until the 'ts', 'ms' and 'rns' services are all running.
7.244094488188976
2.854330708661416
3.343110236220473
5.518897637795275
2.175196850393701
9.389763779527558
4.684988609262318
9.394233037491990
1.279527559055118
4.694881889763780
4.104279947844995
4.886359021743958
1.269685039370079
3.799212598425196
4.104279947844995
3.803681856389628
1.269685039370079
4.330708661417321
4.104279947844995
4.335177919381754
The 'running state' and 'state' columns for these services should both read 'online' and the 'Report' column should read '01s'
This step should only take a few seconds
6.240157480314960
2.362204724409448
If the states don't update correctly then the developers should be contacted and you should click the ‘Give Up, Shard cannot be started’ button.
6.240157480314960
1.870078740157480
3.349803149606299
0.239763779527558
5.841535433070867
-0.275590551181102
6.559988609262317
-0.271121293216669
10. Click on the '2/4 - Start Mid Level' button to continue the start sequence
4.133858267716535
11.278433945756781
3.349803149606299
9.688582677165353
The main game services will be started... they will take a minute or two to initialise so patience is required.
5.708661417322834
8.169291338582678
11. Click on the shard name every few seconds or so to update the view until the 'egs', 'ios' and 'gpms' services are all running.
7.677165354330708
7.578740157480314
2.155511811023622
9.251968503937007
4.675146089577279
9.256437761901440
The 'running state' and 'state' columns for these services should both read 'online' and the 'Report' column should read '01s'
This step will generally take one or two minutes but may be a little longer. It should not exceed 5 minutes.
7.775590551181102
7.086614173228346
3.444881889763779
4.520472440944881
If the states don't update correctly then the developers should be contacted and you should click the ‘Give Up, Shard cannot be started’ button.
6.240157480314961
2.066929133858268
3.448228346456693
0.436614173228346
12. Click on the '3/4 - Start High Level' button to continue the start sequence
4.822834645669291
11.318897637795274
3.343110236220473
9.688582677165353
The AI services will be started... they will take a minute or so to initialise
4.960629921259843
7.972440944881889
13. Click on the shard name every few seconds or so to update the view until the 'ais' services are all running.
6.062992125984252
2.854330708661417
3.343110236220472
5.518897637795275
2.155511811023622
9.114173228346456
4.675146089577279
9.118642486310888
1.427165354330709
6.131889763779526
4.281158906272716
6.110971265772092
The 'running state' and 'state' columns for these services should both read 'online' and the 'Report' column should read '01s'
This step should take roughly one minute.
6.496062992125983
2.362204724409448
If the states don't update correctly then the developers should be contacted and you should click the ‘Give Up, Shard cannot be started’ button.
6.240157480314960
1.870078740157481
3.448228346456692
0.239763779527558
14. Click on the '4/4 - Start Top Level' button to continue the start sequence
5.669291338582677
11.318897637795276
3.343110236220473
9.688582677165353
The Front end communication services will be started
4.232283464566929
7.972440944881889
15. Click on the shard name every few seconds or so to update the view until ALL services are running.
6.099628492123085
7.381889763779527
2.145669291338582
8.956692913385828
4.675146089577279
8.961162171350260
The 'running state' and 'state' columns for ALL services should both read 'online' and the 'Report' column should read '01s'
NOTE: The RWS service state will read ‘open’ when the other services read ‘online’.
This step should only take a few seconds.
5.416119539372975
6.786526684164478
If the states don't update correctly then the developers should be contacted and you should click the ‘Give Up, Shard cannot be started’ button.
6.240157480314961
1.476377952755906
3.448228346456693
-0.153937007874017
3.444881889763779
4.047047244094488
16. Click on the 'Hand Over to Customer Support' button to finish the start sequence
4.566929133858268
11.318897637795276
3.343110236220473
9.688582677165353
The shard is now open in restricted mode - the customer support team can log in and check that everything is ok before the shard opens
The customer support volunteers can now open the shard to the players when they are ready
4.035433070866141
7.785870516185478
17. Click on the 'Done' button to exit the 'restart sequence' interface
4.232283464566930
6.988188976377953
3.349803149606299
4.591141732283464
2.942913385826772
8.818897637795274
5.472390184065468
8.823366895759707
6.240157480314961
3.011811023622048
6.564909869104838
3.016280281586480
18. Click on the 'Unlock Shard' button to finish
3.346456692913386
11.278433945756781
3.349803149606299
8.921850393700787
You should be back to a view that looks something like this:
3.346456692913386
6.397637795275590
3.349803149606299
4.000590551181102
1.771653543307087
10.019685039370080
4.379870499026097
10.004469257964434