{block name=content}

Ticket Queue {$queue_view}

Tickets
Show tickets to
{if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_ASSIGNED"}
{$success_assigned}
{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_UNASSIGNED"}
{$success_unassigned}
{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "TICKET_NOT_EXISTING"}
{$ticket_not_existing}
{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "ALREADY_ASSIGNED"}
{$ticket_already_assigned}
{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "NOT_ASSIGNED"}
{$ticket_not_assigned}
{/if} {foreach from=$tickets item=ticket} {/foreach}
ID Title Assigned Timestamp Category Status SupportGroup Actions
{$ticket.tId} {$ticket.title} {if $ticket.assignedText neq ""} {$ticket.assignedText} {else} {$not_assigned} {/if} {$ticket.timestamp} {$ticket.category} {if $ticket.status eq 0} {/if} {$ticket.statusText} {if $ticket.forwardedGroupName eq "0"} {$public_sgroup} {else} {$ticket.forwardedGroupName} {/if} {if $ticket.assigned eq 0}
{else if $ticket.assigned eq $user_id}
{/if}
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  • {foreach from=$links item=link}
  • {$link}
  • {/foreach}
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{/block}