Quitta
|
c42c667827
|
made the config file more general + seemed some simple <br>'s in the textarea solved it! thank you mr wireshark!
--HG--
branch : quitta-gsoc-2013
|
2013-07-31 16:09:39 +02:00 |
|
Quitta
|
b768d1afb6
|
create ticket almost done, sadly textarea isn't really helping because can't specify #rows
--HG--
branch : quitta-gsoc-2013
|
2013-07-31 03:31:50 +02:00 |
|
Quitta
|
2f4a965bdb
|
settings finished
--HG--
branch : quitta-gsoc-2013
|
2013-07-31 02:09:21 +02:00 |
|
Quitta
|
d47aadf768
|
settings page is starting to look nice
--HG--
branch : quitta-gsoc-2013
|
2013-07-31 01:19:57 +02:00 |
|
Quitta
|
a5fad36d5a
|
finally got some basic layout starting to look good!
--HG--
branch : quitta-gsoc-2013
|
2013-07-30 20:18:01 +02:00 |
|
Quitta
|
0f38c39152
|
working o the basic layout
--HG--
branch : quitta-gsoc-2013
|
2013-07-30 19:13:32 +02:00 |
|
Quitta
|
a2e69be7d7
|
trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text.
--HG--
branch : quitta-gsoc-2013
|
2013-07-30 17:31:28 +02:00 |
|
Quitta
|
12baee2fcf
|
fix for getting client working + possibly auto login for ingame part
--HG--
branch : quitta-gsoc-2013
|
2013-07-30 01:46:56 +02:00 |
|
Quitta
|
b12f630077
|
queue creator works also added a few extra default queues
--HG--
branch : quitta-gsoc-2013
|
2013-07-23 23:38:06 +02:00 |
|
Quitta
|
722795b5d2
|
queue selector written with javascript functionality
--HG--
branch : quitta-gsoc-2013
|
2013-07-23 21:50:39 +02:00 |
|
Quitta
|
0410b104c1
|
Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)
--HG--
branch : quitta-gsoc-2013
|
2013-07-23 03:16:19 +02:00 |
|
Quitta
|
7fba0cab1c
|
when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!
--HG--
branch : quitta-gsoc-2013
|
2013-07-22 22:58:12 +02:00 |
|
Quitta
|
6887ee889e
|
updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
--HG--
branch : quitta-gsoc-2013
|
2013-07-22 20:33:34 +02:00 |
|
Quitta
|
63666aef9b
|
showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
--HG--
branch : quitta-gsoc-2013
|
2013-07-22 18:22:21 +02:00 |
|
Quitta
|
d140af612e
|
Forward works, though needs refinement! also is shown in ticket info bar
--HG--
branch : quitta-gsoc-2013
|
2013-07-22 14:51:42 +02:00 |
|
Quitta
|
3e5568e760
|
forgot to add tge class
--HG--
branch : quitta-gsoc-2013
|
2013-07-22 13:19:21 +02:00 |
|
Quitta
|
178d59caac
|
class for forwarding + db update
--HG--
branch : quitta-gsoc-2013
|
2013-07-22 13:19:07 +02:00 |
|
Quitta
|
e9853f3262
|
Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
--HG--
branch : quitta-gsoc-2013
|
2013-07-21 17:56:24 +02:00 |
|
Quitta
|
46f2ad2274
|
made the todo queue
--HG--
branch : quitta-gsoc-2013
|
2013-07-21 15:38:22 +02:00 |
|
Quitta
|
fdef0d55dc
|
People can assign and unassign to a ticket
--HG--
branch : quitta-gsoc-2013
|
2013-07-21 03:49:31 +02:00 |
|
Quitta
|
8f38980a00
|
in the show queue, it also shows the assigned users name :)
--HG--
branch : quitta-gsoc-2013
|
2013-07-20 14:45:05 +02:00 |
|
Quitta
|
6d8a79da5a
|
base class for assigned added
--HG--
branch : quitta-gsoc-2013
|
2013-07-20 13:19:14 +02:00 |
|
Quitta
|
f41c9ab65e
|
forgot to push the time-format in config file update! :)
--HG--
branch : quitta-gsoc-2013
|
2013-07-20 01:04:20 +02:00 |
|
Quitta
|
9d90043a76
|
fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 23:36:34 +02:00 |
|
Quitta
|
f922b14e30
|
Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 16:30:58 +02:00 |
|
Quitta
|
19e26b93a9
|
Admins/Mods can post hidden replies!
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 15:59:39 +02:00 |
|
Quitta
|
72d3925b20
|
Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 11:56:39 +02:00 |
|
Quitta
|
895604e6ac
|
Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 03:05:12 +02:00 |
|
Quitta
|
532732a925
|
fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 00:37:47 +02:00 |
|
Quitta
|
e170bff5bc
|
made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist
--HG--
branch : quitta-gsoc-2013
|
2013-07-19 00:12:29 +02:00 |
|
Quitta
|
a9cfd48df9
|
refactored to admin/mod + changed install file + added mod menu
--HG--
branch : quitta-gsoc-2013
|
2013-07-18 21:12:03 +02:00 |
|
Quitta
|
32ac588a9b
|
found the @#!$& bug, why on earth did I comment that in the past <,<
--HG--
branch : quitta-gsoc-2013
|
2013-07-18 15:52:03 +02:00 |
|
Quitta
|
b1836e7944
|
changed system to mod/admin permissions, though there's still a bug in show_ticket
--HG--
branch : quitta-gsoc-2013
|
2013-07-18 12:43:33 +02:00 |
|
Quitta
|
be65b89d86
|
Deletion of support_groups is possible, on delete cascade is pretty cool :D
--HG--
branch : quitta-gsoc-2013
|
2013-07-16 17:43:55 +02:00 |
|
Quitta
|
2410160c63
|
Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
--HG--
branch : quitta-gsoc-2013
|
2013-07-16 16:43:58 +02:00 |
|
Quitta
|
6e9f53b23d
|
changed layout a bit, this seems better! :)
--HG--
branch : quitta-gsoc-2013
|
2013-07-16 05:47:31 +02:00 |
|
Quitta
|
465c9c531a
|
It's now possible to add someone to a support group
--HG--
branch : quitta-gsoc-2013
|
2013-07-16 04:58:54 +02:00 |
|
Quitta
|
ac5c8378bc
|
Show single group and there users almost done
--HG--
branch : quitta-gsoc-2013
|
2013-07-15 21:18:51 +02:00 |
|
Quitta
|
8d08ff0db0
|
support group class added + list of support groups added!
--HG--
branch : quitta-gsoc-2013
|
2013-07-15 17:29:19 +02:00 |
|
Quitta
|
c8607d29cd
|
Updated database and sql model added support group and insupportgroup
--HG--
branch : quitta-gsoc-2013
|
2013-07-14 23:40:24 +02:00 |
|
Quitta
|
5a8f45f88c
|
# ticket queues, though moving away from this approach
--HG--
branch : quitta-gsoc-2013
|
2013-07-14 22:33:09 +02:00 |
|
Quitta
|
b64d27a427
|
ticket queue base added
--HG--
branch : quitta-gsoc-2013
|
2013-07-14 16:38:36 +02:00 |
|
Quitta
|
16de8b0f3b
|
small fix to make it run on my server
--HG--
branch : quitta-gsoc-2013
|
2013-07-14 03:05:13 +02:00 |
|
Quitta
|
6f43d4f003
|
Show single replies works, though the code for it is a bit ugly, have to refactor that though
--HG--
branch : quitta-gsoc-2013
|
2013-07-13 23:18:49 +02:00 |
|
Quitta
|
c1b7915219
|
show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
--HG--
branch : quitta-gsoc-2013
|
2013-07-13 18:04:40 +02:00 |
|
Quitta
|
26faa286bf
|
don't show the textarea for reply when ticket is closed.
--HG--
branch : quitta-gsoc-2013
|
2013-07-13 17:11:54 +02:00 |
|
Quitta
|
5d2e9dbf96
|
use language ini files to select correct log thing
--HG--
branch : quitta-gsoc-2013
|
2013-07-13 16:41:52 +02:00 |
|
Quitta
|
c7e58da11f
|
Show the logs in show_ticket_log
--HG--
branch : quitta-gsoc-2013
|
2013-07-13 03:46:15 +02:00 |
|
Quitta
|
a8ee2f46f6
|
started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
--HG--
branch : quitta-gsoc-2013
|
2013-07-12 20:10:17 +02:00 |
|
Quitta
|
aa26110823
|
added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
--HG--
branch : quitta-gsoc-2013
|
2013-07-12 19:43:33 +02:00 |
|