Quitta
c0a45df44c
People can assign and unassign to a ticket
2013-07-21 03:49:31 +02:00
Quitta
ff7db2a28c
in the show queue, it also shows the assigned users name :)
2013-07-20 14:45:05 +02:00
Quitta
9e86017a65
fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
2013-07-19 23:36:34 +02:00
Quitta
16fa7aa7dc
Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
...
Also made it possible for admins to edit roles directly in the userlist.
2013-07-19 16:30:58 +02:00
Quitta
19721376a7
Admins/Mods can post hidden replies!
2013-07-19 15:59:39 +02:00
Quitta
5608185e1d
Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!
2013-07-19 11:56:39 +02:00
Quitta
e7f83761ec
Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
2013-07-19 03:05:12 +02:00
Quitta
76a3a66c89
fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway
2013-07-19 00:37:47 +02:00
Quitta
cb9289f09c
made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist
2013-07-19 00:12:29 +02:00
Quitta
5033e45c6a
refactored to admin/mod + changed install file + added mod menu
2013-07-18 21:12:03 +02:00
Quitta
f4b8ed12a0
changed system to mod/admin permissions, though there's still a bug in show_ticket
2013-07-18 12:43:33 +02:00
Quitta
74a4ed88a2
Deletion of support_groups is possible, on delete cascade is pretty cool :D
2013-07-16 17:43:55 +02:00
Quitta
f59af9ae4f
Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
2013-07-16 16:43:58 +02:00
Quitta
c45d4a7a3b
changed layout a bit, this seems better! :)
2013-07-16 05:47:31 +02:00
Quitta
66f2b00f60
It's now possible to add someone to a support group
2013-07-16 04:58:54 +02:00
Quitta
4f881e9395
Show single group and there users almost done
2013-07-15 21:18:51 +02:00
Quitta
4cb1b633a2
support group class added + list of support groups added!
2013-07-15 17:29:19 +02:00
Quitta
089830c59e
ticket queue base added
2013-07-14 16:38:36 +02:00
Quitta
5c0685a071
Show single replies works, though the code for it is a bit ugly, have to refactor that though
2013-07-13 23:18:49 +02:00
Quitta
60508847eb
show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
2013-07-13 18:04:40 +02:00
Quitta
c539aac7df
don't show the textarea for reply when ticket is closed.
2013-07-13 17:11:54 +02:00
Quitta
4c8aa5b128
use language ini files to select correct log thing
2013-07-13 16:41:52 +02:00
Quitta
ffb3499bdb
Show the logs in show_ticket_log
2013-07-13 03:46:15 +02:00
Quitta
578e8d7b3f
started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
2013-07-12 20:10:17 +02:00
Quitta
f310f87658
added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
2013-07-12 19:43:33 +02:00
Quitta
fe0366c2a9
fixed upper info bar when showing ticket: which contains the initial time, the time passed since latest update, the status, the category and the priority.
...
DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.
2013-07-11 20:31:34 +02:00
Quitta
5fd3b54015
added admin function to change setting + changed color of admin bg when they reply + some other fixes
2013-07-11 02:39:52 +02:00
Quitta
002bf2abff
ticket reply show correct username, this was harder then expected
2013-07-10 22:40:01 +02:00
Quitta
9b37a2426c
replying on a ticket is now possible though still have to fix the username being shown.
2013-07-10 20:46:26 +02:00
Quitta
5ca6bb3528
forward to show ticket after creating ticket, also build basis for replying on ticket!
2013-07-10 13:05:05 +02:00
Quitta
c27940ea09
Also made tickets cickable in the profile page! now let the DBLayer refactoring begin!
2013-07-10 10:13:53 +02:00
Quitta
0fa7687511
small layout update, before trying to refactor the DBLayer, I want to make sure that I can revert to this point :D
2013-07-10 10:10:02 +02:00
Quitta
a768d234f1
fixed row formatting of the responses
2013-07-10 09:44:45 +02:00
Quitta
2adb6c075c
forgot to add the files <,<
2013-07-10 02:41:21 +02:00
Quitta
9ae290ca2e
Show_Ticket starts to work :)
2013-07-10 02:41:03 +02:00
Quitta
306357d552
added gui_elements class
2013-07-09 16:03:52 +02:00
Quitta
ab323a9c6b
Show the user his tickets in the user profile screen
2013-07-09 01:03:49 +02:00
Quitta
6170f1139c
show user added, where admins can create a ticket from another user
2013-07-08 17:14:03 +02:00
Quitta
31571a2151
added mennu item for createticket
2013-07-08 09:58:29 +02:00
Quitta
a81cfa976f
create ticket works, also admins can create other people's tickets
2013-07-08 09:40:48 +02:00
Quitta
35d8d4a89a
Creation of a ticket (not the content yet though) seems to work
2013-07-06 22:38:57 +02:00
Quitta
54b0eef8b7
woops forgot to add those in last update, also loading all categories from the db works now
2013-07-06 19:12:55 +02:00
Quitta
9a1693fcf1
Made country select code way more easy to handle by using smarty's foreach loop
2013-07-04 22:05:26 +02:00
Quitta
caaa8cf917
error template added, fixed some small bugs
2013-07-03 18:49:23 +02:00
Quitta
270d16e78d
small update, changed the libuserlist so it only shows id and type of the elements in the query db, also only manual syncing is possible when shard db is back online!
2013-07-03 06:03:01 +02:00
Quitta
0bd81c29a3
added a userlist to browse users and edit their settings as admin
2013-07-03 05:57:50 +02:00
Quitta
a215d16bdb
Change info works, without whiping the other fiels now! :)
2013-07-03 03:05:01 +02:00
Quitta
9111e87782
Checking filled in data for change_info has to be updated
2013-07-02 16:36:44 +02:00
Quitta
a1c2de3bd8
change info page basics
2013-07-02 16:07:55 +02:00
Quitta
938104466c
Change email seems to work, also for admin's :)
2013-07-02 04:42:12 +02:00
