Commit graph

82 commits

Author SHA1 Message Date
Quitta
8a807a6401 Forward works, though needs refinement! also is shown in ticket info bar 2013-07-22 14:51:42 +02:00
Quitta
879882f0e9 forgot to add tge class 2013-07-22 13:19:21 +02:00
Quitta
92538c3853 Big Query that makes it possible to see the todo list, also had to fix the assign/unassign 2013-07-21 17:56:24 +02:00
Quitta
1be6112aa2 made the todo queue 2013-07-21 15:38:22 +02:00
Quitta
c0a45df44c People can assign and unassign to a ticket 2013-07-21 03:49:31 +02:00
Quitta
ff7db2a28c in the show queue, it also shows the assigned users name :) 2013-07-20 14:45:05 +02:00
Quitta
d1fe49fc7b base class for assigned added 2013-07-20 13:19:14 +02:00
Quitta
350b78f55e forgot to push the time-format in config file update! :) 2013-07-20 01:04:20 +02:00
Quitta
9e86017a65 fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess 2013-07-19 23:36:34 +02:00
Quitta
16fa7aa7dc Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.
2013-07-19 16:30:58 +02:00
Quitta
19721376a7 Admins/Mods can post hidden replies! 2013-07-19 15:59:39 +02:00
Quitta
5608185e1d Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups! 2013-07-19 11:56:39 +02:00
Quitta
e7f83761ec Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible! 2013-07-19 03:05:12 +02:00
Quitta
5033e45c6a refactored to admin/mod + changed install file + added mod menu 2013-07-18 21:12:03 +02:00
Quitta
f4b8ed12a0 changed system to mod/admin permissions, though there's still a bug in show_ticket 2013-07-18 12:43:33 +02:00
Quitta
74a4ed88a2 Deletion of support_groups is possible, on delete cascade is pretty cool :D 2013-07-16 17:43:55 +02:00
Quitta
f59af9ae4f Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind! 2013-07-16 16:43:58 +02:00
Quitta
66f2b00f60 It's now possible to add someone to a support group 2013-07-16 04:58:54 +02:00
Quitta
4f881e9395 Show single group and there users almost done 2013-07-15 21:18:51 +02:00
Quitta
4cb1b633a2 support group class added + list of support groups added! 2013-07-15 17:29:19 +02:00
Quitta
668be7f1ab # ticket queues, though moving away from this approach 2013-07-14 22:33:09 +02:00
Quitta
089830c59e ticket queue base added 2013-07-14 16:38:36 +02:00
Quitta
781add24c0 small fix to make it run on my server 2013-07-14 03:05:13 +02:00
Quitta
5c0685a071 Show single replies works, though the code for it is a bit ugly, have to refactor that though 2013-07-13 23:18:49 +02:00
Quitta
60508847eb show time elapsed as tooltip, which could be handy, started making the show_reply.tpl 2013-07-13 18:04:40 +02:00
Quitta
c539aac7df don't show the textarea for reply when ticket is closed. 2013-07-13 17:11:54 +02:00
Quitta
4c8aa5b128 use language ini files to select correct log thing 2013-07-13 16:41:52 +02:00
Quitta
ffb3499bdb Show the logs in show_ticket_log 2013-07-13 03:46:15 +02:00
Quitta
578e8d7b3f started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function 2013-07-12 20:10:17 +02:00
Quitta
f310f87658 added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc 2013-07-12 19:43:33 +02:00
Quitta
1f8ed0b845 Changed database all ID's to Unsigned, also added ticket_log table + started working on the class file 2013-07-12 14:06:06 +02:00
Quitta
fe0366c2a9 fixed upper info bar when showing ticket: which contains the initial time, the time passed since latest update, the status, the category and the priority.
DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.
2013-07-11 20:31:34 +02:00
Quitta
5fd3b54015 added admin function to change setting + changed color of admin bg when they reply + some other fixes 2013-07-11 02:39:52 +02:00
Quitta
002bf2abff ticket reply show correct username, this was harder then expected 2013-07-10 22:40:01 +02:00
Quitta
9b37a2426c replying on a ticket is now possible though still have to fix the username being shown. 2013-07-10 20:46:26 +02:00
Quitta
10469758a2 Refacoring of DBLayer seems to work now :) 2013-07-10 12:36:14 +02:00
Quitta
3ba7ae8253 fixed some hidden error in the syncing 2013-07-10 10:28:39 +02:00
Quitta
a768d234f1 fixed row formatting of the responses 2013-07-10 09:44:45 +02:00
Quitta
9ae290ca2e Show_Ticket starts to work :) 2013-07-10 02:41:03 +02:00
Quitta
3dbf4a63ce make_table_with_key_is_id function added to replace and use for like filling the category array, I guess it will be used in the future for a lot of different things 2013-07-09 16:34:43 +02:00
Quitta
306357d552 added gui_elements class 2013-07-09 16:03:52 +02:00
Quitta
ab323a9c6b Show the user his tickets in the user profile screen 2013-07-09 01:03:49 +02:00
Quitta
6170f1139c show user added, where admins can create a ticket from another user 2013-07-08 17:14:03 +02:00
Quitta
07cda95e11 updated install, added create_Ticket function as wrapper! 2013-07-08 14:49:03 +02:00
Quitta
31571a2151 added mennu item for createticket 2013-07-08 09:58:29 +02:00
Quitta
a81cfa976f create ticket works, also admins can create other people's tickets 2013-07-08 09:40:48 +02:00
Quitta
35d8d4a89a Creation of a ticket (not the content yet though) seems to work 2013-07-06 22:38:57 +02:00
Quitta
54b0eef8b7 woops forgot to add those in last update, also loading all categories from the db works now 2013-07-06 19:12:55 +02:00
Quitta
8d46a9988a createticket template done + when registering: create ticket_user + when login make session object ticket_user 2013-07-06 18:27:25 +02:00
Quitta
69dd053660 Added ticket class | added ticket_user class| added ticket_category class. These aren't tested yet, so expect errors and changes! :D 2013-07-06 06:09:47 +02:00