Quitta
2f4a965bdb
settings finished
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--HG--
branch : quitta-gsoc-2013
2013-07-31 02:09:21 +02:00
Quitta
d47aadf768
settings page is starting to look nice
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--HG--
branch : quitta-gsoc-2013
2013-07-31 01:19:57 +02:00
Quitta
a5fad36d5a
finally got some basic layout starting to look good!
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--HG--
branch : quitta-gsoc-2013
2013-07-30 20:18:01 +02:00
Quitta
0f38c39152
working o the basic layout
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--HG--
branch : quitta-gsoc-2013
2013-07-30 19:13:32 +02:00
Quitta
a2e69be7d7
trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text.
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--HG--
branch : quitta-gsoc-2013
2013-07-30 17:31:28 +02:00
Quitta
12baee2fcf
fix for getting client working + possibly auto login for ingame part
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--HG--
branch : quitta-gsoc-2013
2013-07-30 01:46:56 +02:00
Quitta
b12f630077
queue creator works also added a few extra default queues
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--HG--
branch : quitta-gsoc-2013
2013-07-23 23:38:06 +02:00
Quitta
0410b104c1
Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)
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--HG--
branch : quitta-gsoc-2013
2013-07-23 03:16:19 +02:00
Quitta
7fba0cab1c
when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!
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--HG--
branch : quitta-gsoc-2013
2013-07-22 22:58:12 +02:00
Quitta
6887ee889e
updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
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--HG--
branch : quitta-gsoc-2013
2013-07-22 20:33:34 +02:00
Quitta
63666aef9b
showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
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--HG--
branch : quitta-gsoc-2013
2013-07-22 18:22:21 +02:00
Quitta
d140af612e
Forward works, though needs refinement! also is shown in ticket info bar
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--HG--
branch : quitta-gsoc-2013
2013-07-22 14:51:42 +02:00
Quitta
3e5568e760
forgot to add tge class
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--HG--
branch : quitta-gsoc-2013
2013-07-22 13:19:21 +02:00
Quitta
e9853f3262
Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
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--HG--
branch : quitta-gsoc-2013
2013-07-21 17:56:24 +02:00
Quitta
46f2ad2274
made the todo queue
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--HG--
branch : quitta-gsoc-2013
2013-07-21 15:38:22 +02:00
Quitta
fdef0d55dc
People can assign and unassign to a ticket
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--HG--
branch : quitta-gsoc-2013
2013-07-21 03:49:31 +02:00
Quitta
8f38980a00
in the show queue, it also shows the assigned users name :)
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--HG--
branch : quitta-gsoc-2013
2013-07-20 14:45:05 +02:00
Quitta
6d8a79da5a
base class for assigned added
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--HG--
branch : quitta-gsoc-2013
2013-07-20 13:19:14 +02:00
Quitta
f41c9ab65e
forgot to push the time-format in config file update! :)
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--HG--
branch : quitta-gsoc-2013
2013-07-20 01:04:20 +02:00
Quitta
9d90043a76
fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
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--HG--
branch : quitta-gsoc-2013
2013-07-19 23:36:34 +02:00
Quitta
f922b14e30
Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
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Also made it possible for admins to edit roles directly in the userlist.
--HG--
branch : quitta-gsoc-2013
2013-07-19 16:30:58 +02:00
Quitta
19e26b93a9
Admins/Mods can post hidden replies!
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--HG--
branch : quitta-gsoc-2013
2013-07-19 15:59:39 +02:00
Quitta
72d3925b20
Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!
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--HG--
branch : quitta-gsoc-2013
2013-07-19 11:56:39 +02:00
Quitta
895604e6ac
Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
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--HG--
branch : quitta-gsoc-2013
2013-07-19 03:05:12 +02:00
Quitta
a9cfd48df9
refactored to admin/mod + changed install file + added mod menu
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--HG--
branch : quitta-gsoc-2013
2013-07-18 21:12:03 +02:00
Quitta
b1836e7944
changed system to mod/admin permissions, though there's still a bug in show_ticket
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--HG--
branch : quitta-gsoc-2013
2013-07-18 12:43:33 +02:00
Quitta
be65b89d86
Deletion of support_groups is possible, on delete cascade is pretty cool :D
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--HG--
branch : quitta-gsoc-2013
2013-07-16 17:43:55 +02:00
Quitta
2410160c63
Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
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--HG--
branch : quitta-gsoc-2013
2013-07-16 16:43:58 +02:00
Quitta
465c9c531a
It's now possible to add someone to a support group
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--HG--
branch : quitta-gsoc-2013
2013-07-16 04:58:54 +02:00
Quitta
ac5c8378bc
Show single group and there users almost done
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--HG--
branch : quitta-gsoc-2013
2013-07-15 21:18:51 +02:00
Quitta
8d08ff0db0
support group class added + list of support groups added!
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--HG--
branch : quitta-gsoc-2013
2013-07-15 17:29:19 +02:00
Quitta
5a8f45f88c
# ticket queues, though moving away from this approach
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--HG--
branch : quitta-gsoc-2013
2013-07-14 22:33:09 +02:00
Quitta
b64d27a427
ticket queue base added
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--HG--
branch : quitta-gsoc-2013
2013-07-14 16:38:36 +02:00
Quitta
16de8b0f3b
small fix to make it run on my server
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--HG--
branch : quitta-gsoc-2013
2013-07-14 03:05:13 +02:00
Quitta
6f43d4f003
Show single replies works, though the code for it is a bit ugly, have to refactor that though
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--HG--
branch : quitta-gsoc-2013
2013-07-13 23:18:49 +02:00
Quitta
c1b7915219
show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
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--HG--
branch : quitta-gsoc-2013
2013-07-13 18:04:40 +02:00
Quitta
26faa286bf
don't show the textarea for reply when ticket is closed.
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--HG--
branch : quitta-gsoc-2013
2013-07-13 17:11:54 +02:00
Quitta
5d2e9dbf96
use language ini files to select correct log thing
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--HG--
branch : quitta-gsoc-2013
2013-07-13 16:41:52 +02:00
Quitta
c7e58da11f
Show the logs in show_ticket_log
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--HG--
branch : quitta-gsoc-2013
2013-07-13 03:46:15 +02:00
Quitta
a8ee2f46f6
started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
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--HG--
branch : quitta-gsoc-2013
2013-07-12 20:10:17 +02:00
Quitta
aa26110823
added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
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--HG--
branch : quitta-gsoc-2013
2013-07-12 19:43:33 +02:00
Quitta
d1475a6eec
Changed database all ID's to Unsigned, also added ticket_log table + started working on the class file
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--HG--
branch : quitta-gsoc-2013
2013-07-12 14:06:06 +02:00
Quitta
bc238fba7a
fixed upper info bar when showing ticket: which contains the initial time, the time passed since latest update, the status, the category and the priority.
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DB got updated, ticket has an extra priority field now, to make it easier for admins to make a distinction between tickets! Also made it possible for admins to change the status/priority when replying.
--HG--
branch : quitta-gsoc-2013
2013-07-11 20:31:34 +02:00
Quitta
24b08104f9
added admin function to change setting + changed color of admin bg when they reply + some other fixes
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--HG--
branch : quitta-gsoc-2013
2013-07-11 02:39:52 +02:00
Quitta
b1473fad58
ticket reply show correct username, this was harder then expected
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--HG--
branch : quitta-gsoc-2013
2013-07-10 22:40:01 +02:00
Quitta
0b72b5cd67
replying on a ticket is now possible though still have to fix the username being shown.
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--HG--
branch : quitta-gsoc-2013
2013-07-10 20:46:26 +02:00
Quitta
9003f4781a
Refacoring of DBLayer seems to work now :)
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--HG--
branch : quitta-gsoc-2013
2013-07-10 12:36:14 +02:00
Quitta
f98a4617f0
fixed some hidden error in the syncing
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--HG--
branch : quitta-gsoc-2013
2013-07-10 10:28:39 +02:00
Quitta
8981556796
fixed row formatting of the responses
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--HG--
branch : quitta-gsoc-2013
2013-07-10 09:44:45 +02:00
Quitta
5c623e0bd3
Show_Ticket starts to work :)
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--HG--
branch : quitta-gsoc-2013
2013-07-10 02:41:03 +02:00