Quitta
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2f4a965bdb
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settings finished
--HG--
branch : quitta-gsoc-2013
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2013-07-31 02:09:21 +02:00 |
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Quitta
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d47aadf768
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settings page is starting to look nice
--HG--
branch : quitta-gsoc-2013
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2013-07-31 01:19:57 +02:00 |
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Quitta
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a5fad36d5a
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finally got some basic layout starting to look good!
--HG--
branch : quitta-gsoc-2013
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2013-07-30 20:18:01 +02:00 |
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Quitta
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0f38c39152
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working o the basic layout
--HG--
branch : quitta-gsoc-2013
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2013-07-30 19:13:32 +02:00 |
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Quitta
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a2e69be7d7
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trying to get basic layout done + removed the sidebar + added a scrollbar + the home button needs correct text.
--HG--
branch : quitta-gsoc-2013
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2013-07-30 17:31:28 +02:00 |
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Quitta
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12baee2fcf
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fix for getting client working + possibly auto login for ingame part
--HG--
branch : quitta-gsoc-2013
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2013-07-30 01:46:56 +02:00 |
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Quitta
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3d309fbfa5
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Merge with default
--HG--
branch : quitta-gsoc-2013
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2013-07-24 13:14:27 +02:00 |
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Quitta
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b12f630077
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queue creator works also added a few extra default queues
--HG--
branch : quitta-gsoc-2013
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2013-07-23 23:38:06 +02:00 |
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Quitta
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722795b5d2
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queue selector written with javascript functionality
--HG--
branch : quitta-gsoc-2013
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2013-07-23 21:50:39 +02:00 |
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Quitta
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0410b104c1
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Added another row of info to the show_ticket where the user to whom the ticket is assigned to and also cleaned up the right side, so user can also assign & unassign while browsing a ticket :)
--HG--
branch : quitta-gsoc-2013
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2013-07-23 03:16:19 +02:00 |
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Quitta
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7fba0cab1c
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when the ticket starter replies on a ticket the ticket status changes to waiting for support automatically!
--HG--
branch : quitta-gsoc-2013
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2013-07-22 22:58:12 +02:00 |
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Quitta
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6887ee889e
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updated logging, when ticket is assigned/unassigned or forwarded, then it will be logged!
--HG--
branch : quitta-gsoc-2013
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2013-07-22 20:33:34 +02:00 |
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Quitta
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63666aef9b
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showing in the queue to what support_group the ticket is sent to, also made the query bigger and changed the todo query as primary!
--HG--
branch : quitta-gsoc-2013
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2013-07-22 18:22:21 +02:00 |
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Quitta
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d140af612e
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Forward works, though needs refinement! also is shown in ticket info bar
--HG--
branch : quitta-gsoc-2013
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2013-07-22 14:51:42 +02:00 |
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Quitta
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3e5568e760
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forgot to add tge class
--HG--
branch : quitta-gsoc-2013
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2013-07-22 13:19:21 +02:00 |
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Quitta
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178d59caac
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class for forwarding + db update
--HG--
branch : quitta-gsoc-2013
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2013-07-22 13:19:07 +02:00 |
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Quitta
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e9853f3262
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Big Query that makes it possible to see the todo list, also had to fix the assign/unassign
--HG--
branch : quitta-gsoc-2013
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2013-07-21 17:56:24 +02:00 |
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Quitta
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46f2ad2274
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made the todo queue
--HG--
branch : quitta-gsoc-2013
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2013-07-21 15:38:22 +02:00 |
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Quitta
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fdef0d55dc
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People can assign and unassign to a ticket
--HG--
branch : quitta-gsoc-2013
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2013-07-21 03:49:31 +02:00 |
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Quitta
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8f38980a00
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in the show queue, it also shows the assigned users name :)
--HG--
branch : quitta-gsoc-2013
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2013-07-20 14:45:05 +02:00 |
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Quitta
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6d8a79da5a
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base class for assigned added
--HG--
branch : quitta-gsoc-2013
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2013-07-20 13:19:14 +02:00 |
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Quitta
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f41c9ab65e
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forgot to push the time-format in config file update! :)
--HG--
branch : quitta-gsoc-2013
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2013-07-20 01:04:20 +02:00 |
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Quitta
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9d90043a76
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fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
--HG--
branch : quitta-gsoc-2013
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2013-07-19 23:36:34 +02:00 |
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kaetemi
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347d4e0940
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Some necessary ryzom tools did not build when client and server were unchecked
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2013-07-19 18:11:31 +02:00 |
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Quitta
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f922b14e30
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Outputted time is handled by using the Helpers::outputTime function, this makes changees to the time format easy.
Also made it possible for admins to edit roles directly in the userlist.
--HG--
branch : quitta-gsoc-2013
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2013-07-19 16:30:58 +02:00 |
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Quitta
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19e26b93a9
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Admins/Mods can post hidden replies!
--HG--
branch : quitta-gsoc-2013
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2013-07-19 15:59:39 +02:00 |
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Quitta
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72d3925b20
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Changed DB so a reply has a Hidden field, to make it only show up for admins. Also made it only possible to add mods/admins to the support groups!
--HG--
branch : quitta-gsoc-2013
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2013-07-19 11:56:39 +02:00 |
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Quitta
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895604e6ac
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Promoting a user to mod/admin or mod to admin, or demoting mod to user, admin to mod/user is now possible!
--HG--
branch : quitta-gsoc-2013
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2013-07-19 03:05:12 +02:00 |
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Quitta
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532732a925
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fixed some layoutwise stuff, like mods and admins will be shown the same way when replying on a ticket, because users won't be intrested in that anyway
--HG--
branch : quitta-gsoc-2013
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2013-07-19 00:37:47 +02:00 |
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Quitta
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e170bff5bc
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made it possible or mod's to watch the support group lists, though not to edit them + fixed userlist
--HG--
branch : quitta-gsoc-2013
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2013-07-19 00:12:29 +02:00 |
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Quitta
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a9cfd48df9
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refactored to admin/mod + changed install file + added mod menu
--HG--
branch : quitta-gsoc-2013
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2013-07-18 21:12:03 +02:00 |
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Quitta
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32ac588a9b
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found the @#!$& bug, why on earth did I comment that in the past <,<
--HG--
branch : quitta-gsoc-2013
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2013-07-18 15:52:03 +02:00 |
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Quitta
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b1836e7944
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changed system to mod/admin permissions, though there's still a bug in show_ticket
--HG--
branch : quitta-gsoc-2013
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2013-07-18 12:43:33 +02:00 |
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Quitta
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be65b89d86
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Deletion of support_groups is possible, on delete cascade is pretty cool :D
--HG--
branch : quitta-gsoc-2013
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2013-07-16 17:43:55 +02:00 |
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Quitta
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2410160c63
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Delete a user out of a support_group is possible, have to look up how to do the deletion of a group while keeping referential integrity in mind!
--HG--
branch : quitta-gsoc-2013
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2013-07-16 16:43:58 +02:00 |
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Quitta
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6e9f53b23d
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changed layout a bit, this seems better! :)
--HG--
branch : quitta-gsoc-2013
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2013-07-16 05:47:31 +02:00 |
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Quitta
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465c9c531a
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It's now possible to add someone to a support group
--HG--
branch : quitta-gsoc-2013
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2013-07-16 04:58:54 +02:00 |
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Quitta
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ac5c8378bc
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Show single group and there users almost done
--HG--
branch : quitta-gsoc-2013
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2013-07-15 21:18:51 +02:00 |
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Quitta
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8d08ff0db0
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support group class added + list of support groups added!
--HG--
branch : quitta-gsoc-2013
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2013-07-15 17:29:19 +02:00 |
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Quitta
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c8607d29cd
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Updated database and sql model added support group and insupportgroup
--HG--
branch : quitta-gsoc-2013
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2013-07-14 23:40:24 +02:00 |
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Quitta
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5a8f45f88c
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# ticket queues, though moving away from this approach
--HG--
branch : quitta-gsoc-2013
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2013-07-14 22:33:09 +02:00 |
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Quitta
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b64d27a427
|
ticket queue base added
--HG--
branch : quitta-gsoc-2013
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2013-07-14 16:38:36 +02:00 |
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Quitta
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16de8b0f3b
|
small fix to make it run on my server
--HG--
branch : quitta-gsoc-2013
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2013-07-14 03:05:13 +02:00 |
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Quitta
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6f43d4f003
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Show single replies works, though the code for it is a bit ugly, have to refactor that though
--HG--
branch : quitta-gsoc-2013
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2013-07-13 23:18:49 +02:00 |
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Quitta
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c1b7915219
|
show time elapsed as tooltip, which could be handy, started making the show_reply.tpl
--HG--
branch : quitta-gsoc-2013
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2013-07-13 18:04:40 +02:00 |
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Quitta
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26faa286bf
|
don't show the textarea for reply when ticket is closed.
--HG--
branch : quitta-gsoc-2013
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2013-07-13 17:11:54 +02:00 |
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Quitta
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5d2e9dbf96
|
use language ini files to select correct log thing
--HG--
branch : quitta-gsoc-2013
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2013-07-13 16:41:52 +02:00 |
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Quitta
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c7e58da11f
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Show the logs in show_ticket_log
--HG--
branch : quitta-gsoc-2013
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2013-07-13 03:46:15 +02:00 |
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Quitta
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a8ee2f46f6
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started working on the show_ticket_log and encapsulated the createReply of ticket_reply into a ticket class function
--HG--
branch : quitta-gsoc-2013
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2013-07-12 20:10:17 +02:00 |
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Quitta
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aa26110823
|
added log system, added ticketupdateStatusandPriority(), using JSON for keeping action etc
--HG--
branch : quitta-gsoc-2013
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2013-07-12 19:43:33 +02:00 |
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