added extra documentation. Man, writing documentation for the ticket class was quite a job :D

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/querycache.php

@@ -1,7 +1,7 @@
 <?php
 
 /**
-* handler for storing changes when shard is offline.
+* class for storing changes when shard is offline.
 * @todo make sure that the querycache class is being used by the sync class and also for inserting the queries themselfs into it.
 * Atm this class isn't used yet if I remember correctly
 * @author Daan Janssens, mentored by Matthew Lagoe

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/sync.php

@@ -1,16 +1,17 @@
 <?php
-
+/**
+* handler for performing changes when shard is back online after being offline.
+* the sync class is responsible for the syncdata function, which will synchronise the website with the shard
+* (when the shard is offline, users can still change their password, email or even register)
+* @author Daan Janssens, mentored by Matthew Lagoe
+*/
 class Sync{
     
     /**
-     *
+     * performs the actions listed in the querycache.
-     * Function syncdata
+     * All entries in the querycache will be read and performed depending on their type.
-     *
+     * This is done because the shard could have been offline and we want changes made on the website (which is still online) to eventually hit the shard.
-     * @takes        Nothing
+     * These changes are: createPermissions, createUser, change_pass, change_mail
-     * @return      array $values
-     *
-     * Info: Runs functions to finish syncing data when shard is offline
-     *
      */
     static public function syncdata () {
 

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket.php

@@ -1,24 +1,32 @@
 <?php
 
+/**
+* class that handles most ticket related functions.
+* the ticket class is used for most ticketing related functions, it also holds some wrapper functions.
+* @author Daan Janssens, mentored by Matthew Lagoe
+*/
 class Ticket{
-    private $tId;
+    
-    private $timestamp;
+    private $tId; /**< The id of ticket */ 
-    private $title;
+    private $timestamp; /**< Timestamp of the ticket */ 
-    private $status;
+    private $title; /**< Title of the ticket */ 
-    private $queue;
+    private $status; /**< Status of the ticket (0 = waiting on user reply, 1 = waiting on support, (2= not used atm), 3 = closed */ 
-    private $ticket_category;
+    private $queue; /**< (not in use atm) */ 
-    private $author;
+    private $ticket_category; /**< the id of the category belonging to the ticket */ 
-    private $priority;
+    private $author; /**< The ticket_users id */ 
+    private $priority; /**< The priority of the ticket where 0 = low, 3= supadupahigh */ 
     
     ////////////////////////////////////////////Functions////////////////////////////////////////////////////
     
-    /*FUNCTION: ticketExists
+    
-    * returns true if ticket exists
+    /**
-    *
+    * check if a ticket exists.
+    * @param $id the id of the ticket to be checked.
+    * @return true if the ticket exists, else false.
     */
     public static function ticketExists($id) {
         $dbl = new DBLayer("lib");
-        //check if ticket is already assigned
+        //check if ticket exists
         if(  $dbl->execute(" SELECT * FROM `ticket` WHERE `TId` = :ticket_id", array('ticket_id' => $id) )->rowCount() ){
             return true;
         }else{
@@ -26,26 +34,31 @@ class Ticket{
         } 
     }
     
-    /*FUNCTION: getStatusArray
+    
-    * returns all possible statusses
+    /**
-    *
+    * return an array of the possible statuses
+    * @return an array containing the string values that represent the different statuses.
     */
     public static function getStatusArray() {
         return Array("Waiting on user reply","Waiting on support","Waiting on Dev reply","Closed");
     }
-    
+
-    /*FUNCTION: getPriorityArray
+
-    * returns all possible statusses
+    /**
-    *
+    * return an array of the possible priorities
+    * @return an array containing the string values that represent the different priorities.
     */
     public static function getPriorityArray() {
         return Array("Low","Normal","High","Super Dupa High");
     }
     
     
-    /*FUNCTION: getEntireTicket
+    /**
-    * return all ticket of the given author's id.
+    * return an entire ticket.
-    *
+    * returns the ticket object and an array of all replies to that ticket.
+    * @param $id the id of the ticket.
+    * @param $view_as_admin true if the viewer of the ticket is a mod, else false (depending on this it will also show the hidden comments)
+    * @return an array containing the 'ticket_obj' and a 'reply_array', which is an array containing all replies to that ticket.
     */
     public static function getEntireTicket($id,$view_as_admin) {
         $ticket = new Ticket();
@@ -55,10 +68,12 @@ class Ticket{
     }
     
     
-    /*FUNCTION: getTicketTitlesOf
+    /**
-     * return all ticket of the given author's id.
+    * return all tickets of a specific user.
-     *
+    * an array of all tickets created by a specific user are returned by this function.
-     */
+    * @param $author the id of the user of whom we want all tickets from.
+    * @return an array containing all ticket objects related to a user.
+    */
     public static function getTicketsOf($author) {
         $dbl = new DBLayer("lib");
         $statement = $dbl->execute("SELECT * FROM ticket INNER JOIN ticket_user ON ticket.Author = ticket_user.TUserId and ticket_user.ExternId=:id", array('id' => $author));
@@ -79,10 +94,21 @@ class Ticket{
     }
     
     
-    /*FUNCTION: create_Ticket()
+    
-     * creates a ticket + first initial reply and fills in the content of it!
+    /**
-     * for_support_group defines to which support group the ticket has to  be forwarded
+    * function that creates a new ticket.
-     */
+    * A new ticket will be created, in case the extra_info != 0 and the http request came from ingame, then a ticket_info page will be created.
+    * A log entry will be written, depending on the $real_authors value. In case the for_support_group parameter is set, the ticket will be forwarded immediately.
+    * Also the mail handler will create a new email that will be sent to the author to notify him that his ticket is freshly created.
+    * @param $title the title we want to give to the ticket.
+    * @param $content the content we want to give to the starting post of the ticket.
+    * @param $category the id of the category that should be related to the ticket.
+    * @param $author the person who's id will be stored in the database as creator of the ticket.
+    * @param $real_author should be the same id, or a moderator/admin who creates a ticket for another user (this is used for logging purposes).
+    * @param $for_support_group in case you directly want to forward the ticket after creating it. (default value = 0 =  don't forward)
+    * @param $extra_info used for creating an ticket_info page related to the ticket, this only happens when the ticket is made ingame.
+    * @return the created tickets id.
+    */
     public static function create_Ticket( $title, $content, $category, $author, $real_author, $for_support_group = 0, $extra_info = 0) {
 
         //create the new ticket!
@@ -117,10 +143,14 @@ class Ticket{
         
     }
         
-    /*FUNCTION: updateTicketStatus()
+
-     *
+    /**
-     *
+    * updates the ticket's status.
-     */
+    * A log entry about this will be created only if the newStatus is different from the current status.
+    * @param $ticket_id the id of the ticket of which we want to change the status.
+    * @param $newStatus the new status value (integer)
+    * @param $author the user (id) that performed the update status action
+    */
     public static function updateTicketStatus( $ticket_id, $newStatus, $author) {
         
         $ticket = new Ticket();
@@ -134,10 +164,15 @@ class Ticket{
     }
     
     
-    /*FUNCTION: updateTicketStatusAndPriority()
+    /**
-     * creates a ticket + first initial reply and fills in the content of it!
+    * updates the ticket's status & priority.
-     *
+    * A log entry about this will be created only if the newStatus is different from the current status and also when the newPriority is different from the current priority.
-     */
+    * @todo break this function up into a updateStatus (already exists) and updatePriority function and perhaps write a wrapper function for the combo.
+    * @param $ticket_id the id of the ticket of which we want to change the status & priority
+    * @param $newStatus the new status value (integer)
+    * @param $newPriority the new priority value (integer)
+    * @param $author the user (id) that performed the update
+    */
     public static function updateTicketStatusAndPriority( $ticket_id, $newStatus, $newPriority, $author) {
         
         $ticket = new Ticket();
@@ -154,7 +189,12 @@ class Ticket{
         
     }
     
-    //return the latest reply.
+    
+    /**
+    * return the latest reply of a ticket
+    * @param $ticket_id the id of the ticket.
+    * @return a ticket_reply object.
+    */
     public static function getLatestReply( $ticket_id) {
         $dbl = new DBLayer("lib");
         $statement = $dbl->execute("SELECT * FROM ticket_reply WHERE Ticket =:id ORDER BY TReplyId DESC LIMIT 1 ", array('id' => $ticket_id));
@@ -163,6 +203,16 @@ class Ticket{
         return $reply;
     }
     
+    
+    /**
+    * create a new reply for a ticket.
+    * A reply will only be added if the content isn't empty and if the ticket isn't closed.
+    * The ticket creator will be notified by email that someone else replied on his ticket.
+    * @param $content the content of the reply
+    * @param $author the author of the reply
+    * @param $ticket_id the id of the ticket to which we want to add the reply.
+    * @param $hidden boolean that specifies if the reply should only be shown to mods/admins or all users.
+    */
     public static function createReply($content, $author, $ticket_id, $hidden){
         //if not empty
         if(! ( Trim ( $content ) === '' )){
@@ -187,7 +237,14 @@ class Ticket{
         }
     }
     
-    //returns SUCCESS_ASSIGNED, TICKET_NOT_EXISTING or ALREADY_ASSIGNED
+    
+    /**
+    * assign a ticket to a user.
+    * Checks if the ticket exists, if so then it will try to assign the user to it, a log entry will be written about this.
+    * @param $user_id the id of user trying to be assigned to the ticket.
+    * @param $ticket_id the id of the ticket that we try to assign to the user.
+    * @return SUCCESS_ASSIGNED, TICKET_NOT_EXISTING or ALREADY_ASSIGNED
+    */
     public static function assignTicket($user_id, $ticket_id){
         if(self::ticketExists($ticket_id)){
             $returnvalue = Assigned::assignTicket($user_id, $ticket_id);
@@ -198,7 +255,14 @@ class Ticket{
         }
     }
     
-    //returns SUCCESS_UNASSIGNED, TICKET_NOT_EXISTING or NOT_ASSIGNED
+    
+    /**
+    * unassign a ticket of a user.
+    * Checks if the ticket exists, if so then it will try to unassign the user of it, a log entry will be written about this.
+    * @param $user_id the id of user trying to be assigned to the ticket.
+    * @param $ticket_id the id of the ticket that we try to assign to the user.
+    * @return SUCCESS_UNASSIGNED, TICKET_NOT_EXISTING or NOT_ASSIGNED
+    */
     public static function unAssignTicket($user_id, $ticket_id){
         if(self::ticketExists($ticket_id)){
             $returnvalue = Assigned::unAssignTicket($user_id, $ticket_id);
@@ -209,6 +273,16 @@ class Ticket{
         }
     }
     
+    
+    /**
+    * forward a ticket to a specific support group.
+    * Checks if the ticket exists, if so then it will try to forward the ticket to the support group specified, a log entry will be written about this.
+    * if no log entry should be written then the user_id should be 0, else te $user_id will be used in the log to specify who forwarded it.
+    * @param $user_id the id of user trying to forward the ticket.
+    * @param $ticket_id the id of the ticket that we try to forward to a support group.
+    * @param $group_id the id of the support group.
+    * @return SUCCESS_FORWARDED, TICKET_NOT_EXISTING or INVALID_SGROUP
+    */
     public static function forwardTicket($user_id, $ticket_id, $group_id){
         if(self::ticketExists($ticket_id)){
             if(isset($group_id) && $group_id != ""){
@@ -234,12 +308,21 @@ class Ticket{
     
     
     ////////////////////////////////////////////Methods////////////////////////////////////////////////////
+    
+    /**
+    * A constructor.
+    * Empty constructor
+    */
     public function __construct() {
 
     }
 
 
-    //Set ticket object
+    /**
+    * sets the object's attributes.
+    * @param $values should be an array of the form array('TId' => ticket_id, 'Title' => title, 'Status'=> status, 'Timestamp' => ts, 'Queue' => queue,
+    * 'Ticket_Category' => tc, 'Author' => author, 'Priority' => priority).
+    */
     public function set($values){
         if(isset($values['TId'])){
             $this->tId = $values['TId'];
@@ -253,7 +336,11 @@ class Ticket{
         $this->priority = $values['Priority'];
     }
     
-    //create ticket by writing private data to DB.
+    
+    /**
+    * creates a new 'ticket' entry.
+    * this method will use the object's attributes for creating a new 'ticket' entry in the database.
+    */
     public function create(){
         $dbl = new DBLayer("lib");
         $query = "INSERT INTO ticket (Timestamp, Title, Status, Queue, Ticket_Category, Author, Priority) VALUES (now(), :title, :status, :queue, :tcat, :author, :priority)";
@@ -261,7 +348,12 @@ class Ticket{
         $this->tId = $dbl->executeReturnId($query, $values); ;
     }
 
-    //return constructed element based on TId
+    
+    /**
+    * loads the object's attributes.
+    * loads the object's attributes by giving a TId (ticket id).
+    * @param $id the id of the ticket that should be loaded
+    */
     public function load_With_TId( $id) {
         $dbl = new DBLayer("lib");
         $statement = $dbl->execute("SELECT * FROM ticket WHERE TId=:id", array('id' => $id));
@@ -276,7 +368,10 @@ class Ticket{
         $this->priority = $row['Priority'];
     }
     
-    //update private data to DB.
+    
+    /**
+    * update the objects attributes to the db.
+    */
     public function update(){
         $dbl = new DBLayer("lib");
         $query = "UPDATE ticket SET Timestamp = :timestamp, Title = :title, Status = :status, Queue = :queue, Ticket_Category = :tcat, Author = :author, Priority = :priority WHERE TId=:id";
@@ -284,67 +379,102 @@ class Ticket{
         $statement = $dbl->execute($query, $values);
     }
     
-    //hasInfo
+    
+    /**
+    * check if a ticket has a ticket_info page or not.
+    * @return true or false
+    */
     public function hasInfo(){
         return Ticket_Info::TicketHasInfo($this->getTId());
     }
     
-    /*FUNCTION: postreply
+    
-    * returns all possible statusses
-    *
-    *
-    public function postReply() {
-        return Array("Waiting on user reply","Waiting on support","Waiting on Dev reply","Closed");
-    }*/
     ////////////////////////////////////////////Getters////////////////////////////////////////////////////
     
+    /**
+    * get tId attribute of the object.
+    */
     public function getTId(){
         return $this->tId;
     }
     
+    /**
+    * get timestamp attribute of the object in the format defined in the outputTime function of the Helperclass.
+    */
     public function getTimestamp(){
         return Helpers::outputTime($this->timestamp);
     }
     
+    /**
+    * get title attribute of the object.
+    */
     public function getTitle(){
         return $this->title;
     }
     
+    /**
+    * get status attribute of the object.
+    */
     public function getStatus(){
         return $this->status;
     }
     
+    /**
+    * get status attribute of the object in the form of text (string).
+    */
     public function getStatusText(){
         $statusArray = Ticket::getStatusArray();
         return $statusArray[$this->getStatus()];
     }
     
+    /**
+    * get category attribute of the object in the form of text (string).
+    */
     public function getCategoryName(){
         $category = Ticket_Category::constr_TCategoryId($this->getTicket_Category());
         return $category->getName();  
     }
     
+    /**
+    * get queue attribute of the object.
+    */
     public function getQueue(){
         return $this->queue;
     }
     
+    /**
+    * get ticket_category attribute of the object (int).
+    */
     public function getTicket_Category(){
         return $this->ticket_category;
     }
     
+    /**
+    * get author attribute of the object (int).
+    */
     public function getAuthor(){
         return $this->author;
     }
     
+    /**
+    * get priority attribute of the object (int).
+    */
     public function getPriority(){
         return $this->priority;
     }
     
+    /**
+    * get priority attribute of the object in the form of text (string).
+    */
     public function getPriorityText(){
         $priorityArray = Ticket::getPriorityArray();
         return $priorityArray[$this->getPriority()];
     }
     
+    /**
+    * get the user assigned to the ticket.
+    * or return 0 in case not assigned.
+    */
     public function getAssigned(){
         $user_id = Assigned::getUserAssignedToTicket($this->getTId());
         if ($user_id == ""){
@@ -354,6 +484,10 @@ class Ticket{
         }
     }
     
+    /**
+    * get the name of the support group to whom the ticket is forwarded
+    * or return 0 in case not forwarded.
+    */
     public function getForwardedGroupName(){
         $group_id = Forwarded::getSGroupOfTicket($this->getTId());
         if ($group_id == ""){
@@ -363,6 +497,10 @@ class Ticket{
         }
     }
     
+    /**
+    * get the id of the support group to whom the ticket is forwarded
+    * or return 0 in case not forwarded.
+    */
     public function getForwardedGroupId(){
         $group_id = Forwarded::getSGroupOfTicket($this->getTId());
         if ($group_id == ""){
@@ -373,34 +511,66 @@ class Ticket{
     }
     ////////////////////////////////////////////Setters////////////////////////////////////////////////////
     
+    /**
+    * set tId attribute of the object.
+    * @param $id integer id of the ticket
+    */
     public function setTId($id){
         $this->tId = $id;
     }
     
+    /**
+    * set timestamp attribute of the object.
+    * @param $ts timestamp of the ticket
+    */
     public function setTimestamp($ts){
         $this->timestamp = $ts;
     }
     
+    /**
+    * set title attribute of the object.
+    * @param $t title of the ticket
+    */
     public function setTitle($t){
         $this->title = $t;
     }
     
+    /**
+    * set status attribute of the object.
+    * @param $s status of the ticket(int)
+    */
     public function setStatus($s){
         $this->status = $s;
     }
     
+    /**
+    * set queue attribute of the object.
+    * @param $q queue of the ticket
+    */
     public function setQueue($q){
         $this->queue = $q;
     }
     
+    /**
+    * set ticket_category attribute of the object.
+    * @param $tc ticket_category id of the ticket(int)
+    */
     public function setTicket_Category($tc){
         $this->ticket_category = $tc;
     }
     
+    /**
+    * set author attribute of the object.
+    * @param $a author of the ticket
+    */
     public function setAuthor($a){
         $this->author = $a;
     }
     
+    /**
+    * set priority attribute of the object.
+    * @param $p priority of the ticket
+    */
     public function setPriority($p){
         $this->priority = $p;
     }

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_category.php

@@ -1,14 +1,19 @@
 <?php
-
+/**
+* Class related to the ticket categories.
+* @author Daan Janssens, mentored by Matthew Lagoe
+*/
 class Ticket_Category{
     
-    private $tCategoryId;
+    private $tCategoryId; /**< The id of the category */ 
-    private $name;
+    private $name; /**< The name of the category */ 
     
     ////////////////////////////////////////////Functions////////////////////////////////////////////////////
     
-    
+    /**
-    //Creates a ticket_Catergory in the DB
+    * creates a ticket_Catergory in the DB.   
+    * @param $name name we want to give to the new category.
+    */
     public static function createTicketCategory( $name) {
         $dbl = new DBLayer("lib");
         $query = "INSERT INTO ticket_category (Name) VALUES (:name)";
@@ -18,14 +23,21 @@ class Ticket_Category{
     }
 
 
-    //return constructed element based on TCategoryId
+    /**
+    * construct a category object based on the TCategoryId.
+    * @return constructed element based on TCategoryId
+    */
     public static function constr_TCategoryId( $id) {
         $instance = new self();
         $instance->setTCategoryId($id);
         return $instance;
     }
     
-    //returns list of all category objects
+
+    /**
+    * return a list of all category objects.
+    * @return an array consisting of all category objects.
+    */
     public static function getAllCategories() {
         $dbl = new DBLayer("lib");
         $statement = $dbl->executeWithoutParams("SELECT * FROM ticket_category");
@@ -43,10 +55,19 @@ class Ticket_Category{
     
     ////////////////////////////////////////////Methods////////////////////////////////////////////////////
      
+    /**
+    * A constructor.
+    * Empty constructor
+    */
     public function __construct() {
     }
 
-    //return constructed element based on TCategoryId
+
+    /**
+    * loads the object's attributes.
+    * loads the object's attributes by giving a categories id.
+    * @param $id the id of the ticket_category that should be loaded
+    */
     public function load_With_TCategoryId( $id) {
         $dbl = new DBLayer("lib");
         $statement = $dbl->execute("SELECT * FROM ticket_category WHERE TCategoryId=:id", array('id' => $id));
@@ -56,7 +77,9 @@ class Ticket_Category{
     }
     
     
-    //update private data to DB.
+    /**
+    * update object attributes to the DB.
+    */
     public function update(){
         $dbl = new DBLayer("lib");
         $query = "UPDATE ticket_category SET Name = :name WHERE TCategoryId=:id";
@@ -66,6 +89,9 @@ class Ticket_Category{
     
     ////////////////////////////////////////////Getters////////////////////////////////////////////////////
     
+    /**
+    * get name attribute of the object.
+    */
     public function getName(){
         if ($this->name == ""){
             $this->load_With_TCategoryId($this->tCategoryId);
@@ -73,7 +99,9 @@ class Ticket_Category{
         return $this->name;
     }
     
-    
+    /**
+    * get tCategoryId attribute of the object.
+    */
     public function getTCategoryId(){
         return $this->tCategoryId;
     }
@@ -81,10 +109,18 @@ class Ticket_Category{
     
     ////////////////////////////////////////////Setters////////////////////////////////////////////////////
      
+    /**
+    * set name attribute of the object.
+    * @param $n name of the category
+    */
     public function setName($n){
         $this->name = $n;
     }
     
+    /**
+    * set tCategoryId attribute of the object.
+    * @param $id integer id of the category
+    */
     public function setTCategoryId($id){
         $this->tCategoryId = $id;
     }

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_content.php

@@ -1,14 +1,25 @@
 <?php
 
+/**
+* Class that handles the content of a reply.
+* The Ticket_Content has a one-to-one relation with a ticket_reply, it contains the content of a reply, this way the content doesn't always have to be loaded when
+* we query the database when we only need information regarding to the replies basic information.
+* @author Daan Janssens, mentored by Matthew Lagoe
+*/
 class Ticket_Content{
     
-    private $tContentId;
+    private $tContentId; /**< The id of ticket_content entry */
-    private $content;
+    private $content; /**< The content of an entry */
     
     
     ////////////////////////////////////////////Functions////////////////////////////////////////////////////
     
-    //return constructed element based on TCategoryId
+    
+    /**
+    * return constructed element based on TContentId.
+    * @param $id the id of ticket_content entry.
+    * @return a constructed ticket_content object by specifying the TContentId. 
+    */
     public static function constr_TContentId( $id) {
         $instance = new self();
         $instance->setTContentId($id);
@@ -18,10 +29,18 @@ class Ticket_Content{
     
     ////////////////////////////////////////////Methods////////////////////////////////////////////////////
     
+    /**
+    * A constructor.
+    * Empty constructor
+    */
     public function __construct() {
     }
 
-    //Creates a ticket_content entry in the DB
+    
+    /**
+    * creates a new 'tickt_content' entry.
+    * this method will use the object's attributes for creating a new 'ticket_content' entry in the database.
+    */
     public function create() {
         $dbl = new DBLayer("lib");
         $query = "INSERT INTO ticket_content (Content) VALUES (:content)";
@@ -29,7 +48,12 @@ class Ticket_Content{
         $this->tContentId = $dbl->executeReturnId($query, $values); ;
     }
     
-    //return constructed element based on TContentId
+    
+    /**
+    * loads the object's attributes.
+    * loads the object's attributes by giving a ticket_content's id,
+    * @param $id the id of the ticket_content entry that should be loaded
+    */
     public function load_With_TContentId( $id) {
         $dbl = new DBLayer("lib");
         $statement = $dbl->execute("SELECT * FROM ticket_content WHERE TContentId=:id", array('id' => $id));
@@ -38,7 +62,9 @@ class Ticket_Content{
         $this->content = $row['Content'];
     }
     
-    //update private data to DB.
+    /**
+    * update the object's attributes to the database.
+    */
     public function update(){
         $dbl = new DBLayer("lib");
         $query = "UPDATE ticket_content SET Content = :content WHERE TContentId=:id";
@@ -48,6 +74,9 @@ class Ticket_Content{
     
     ////////////////////////////////////////////Getters////////////////////////////////////////////////////
     
+    /**
+    * get content attribute of the object.
+    */
     public function getContent(){
         if ($this->content == ""){
             $this->load_With_TContentId($this->tContentId);
@@ -55,7 +84,9 @@ class Ticket_Content{
         return $this->content;
     }
     
-    
+    /**
+    * get tContentId attribute of the object.
+    */
     public function getTContentId(){
         return $this->tContentId;
     }
@@ -63,10 +94,18 @@ class Ticket_Content{
     
     ////////////////////////////////////////////Setters////////////////////////////////////////////////////
     
+    /**
+    * set content attribute of the object.
+    * @param $c content of a reply
+    */
     public function setContent($c){
         $this->content = $c;
     }
    
+    /**
+    * set tContentId attribute of the object.
+    * @param $c integer id of ticket_content entry
+    */
     public function setTContentId($c){
         $this->tContentId = $c;
     }