ticket queue base added

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_queue.php

@@ -0,0 +1,57 @@
+<?php
+class Ticket_Queue{
+    
+    private $queueElements;
+    
+    public function loadAllOpenTickets(){
+        $dbl = new DBLayer("lib");
+        $statement = $dbl->executeWithoutParams("SELECT * FROM ticket INNER JOIN ticket_user ON ticket.Author = ticket_user.TUserId and ticket.Status!=3");
+        $rows = $statement->fetchAll();
+        $this->setQueue($rows);
+    }
+    
+    public function loadAllClosedTickets(){
+        $dbl = new DBLayer("lib");
+        $statement = $dbl->executeWithoutParams("SELECT * FROM ticket INNER JOIN ticket_user ON ticket.Author = ticket_user.TUserId and ticket.Status=3");
+        $rows = $statement->fetchAll();
+        $this->setQueue($rows);
+    }
+    
+    public function getTickets(){
+        return $this->queueElements;
+    }
+    
+    protected function setQueue($rows){
+        
+        $result = Array();
+        foreach($rows as $ticket){
+            $instance = new Ticket();
+            $instance->setTId($ticket['TId']);
+            $instance->setTimestamp($ticket['Timestamp']);
+            $instance->setTitle($ticket['Title']);
+            $instance->setStatus($ticket['Status']);
+            $instance->setQueue($ticket['Queue']);
+            
+            $catInstance = new Ticket_Category();
+            $catInstance->load_With_TCategoryId($ticket['Ticket_Category']);
+            $instance->setTicket_Category($catInstance);
+            
+            $userInstance = new Ticket_User();
+            $userInstance->load_With_TUserId($ticket['Author']);
+            $instance->setAuthor($userInstance);
+            
+            $result[] = $instance;
+        }
+        $this->queueElements =  $result; 
+        
+    }
+    
+    
+    
+    
+    
+    
+    
+    
+    
+}

code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini

@@ -29,6 +29,8 @@ t_send = "Send reply"
 
 [show_user]
 
+[show_queue]
+
 [createticket]
 
 [show_ticket_log]

code/ryzom/tools/server/ryzom_ams/ams_lib/translations/fr.ini

@@ -29,6 +29,8 @@ t_send = "Envoyer la reponse"
 
 [show_user]
 
+[show_queue]
+
 [createticket]
 
 [show_reply]

code/ryzom/tools/server/ryzom_ams/www/html/inc/show_queue.php

@@ -0,0 +1,46 @@
+<?php
+
+function show_queue(){
+    
+     //if logged in  & queue id is given
+    if(WebUsers::isLoggedIn() && isset($_GET['get'])){
+        if( WebUsers::isAdmin()){
+            $result['queue_action'] = filter_var($_GET['get'], FILTER_SANITIZE_STRING);
+            
+            $queue = new Ticket_Queue();
+            
+            switch ($result['queue_action']){
+                case "all_open":
+                    $queue->loadAllOpenTickets();
+                    break;
+                case "archive":
+                    $queue->loadAllClosedTickets();
+                    break;
+            }
+   
+            $queueArray = $queue->getTickets();
+            $result['tickets'] = Gui_Elements::make_table($queueArray, Array("getTId","getTitle","getTimestamp","getAuthor()->getExternId","getTicket_Category()->getName","getStatus","getStatusText"), Array("tId","title","timestamp","authorExtern","category","status","statusText"));
+         
+            $i = 0;
+            foreach( $result['tickets'] as $ticket){
+                $result['tickets'][$i]['author'] = WebUsers::getUsername($ticket['authorExtern']);
+                $i++;
+            }
+            if(WebUsers::isAdmin()){
+                $result['isAdmin'] = "TRUE";
+            }
+            return $result;
+            
+        }else{
+            //ERROR: No access!
+            $_SESSION['error_code'] = "403";
+            header("Location: index.php?page=error");
+            exit;
+        }
+    }else{
+        //ERROR: not logged in!
+        header("Location: index.php");
+        exit;
+    }
+    
+}

code/ryzom/tools/server/ryzom_ams/www/html/inc/show_ticket.php

@@ -30,7 +30,7 @@ function show_ticket(){
             }
             if(WebUsers::isAdmin()){
                 $result['isAdmin'] = "TRUE";
-                $result['statusList'] = Ticket::getStatusArray();
+                //$result['statusList'] = Ticket::getStatusArray();
             }
             return $result;
             

code/ryzom/tools/server/ryzom_ams/www/html/inc/show_ticket_log.php

@@ -4,13 +4,11 @@ function show_ticket_log(){
    
     //if logged in
     if(WebUsers::isLoggedIn() && isset($_GET['id'])){
-        
+        //only allow admins to browse the log!
+        if(WebUsers::isAdmin() ){
             $result['ticket_id'] = filter_var($_GET['id'], FILTER_SANITIZE_NUMBER_INT); 
             $target_ticket = new Ticket();
             $target_ticket->load_With_TId($result['ticket_id']);
-
-        if(($target_ticket->getAuthor() ==   $_SESSION['ticket_user']->getTUserId())  ||  WebUsers::isAdmin() ){
-            
             $result['ticket_title'] = $target_ticket->getTitle();
             $ticket_logs = Ticket_Log::getLogsOfTicket( $result['ticket_id']);
             $log_action_array = Ticket_Log::getActionTextArray();

code/ryzom/tools/server/ryzom_ams/www/html/templates/layout_admin.tpl

@@ -5,10 +5,10 @@
         <li style="margin-left: -2px;"><a class="ajax-link" href="index.php?page=show_user"><i class="icon-user"></i><span class="hidden-tablet"> Profile</span></a></li>
         <li style="margin-left: -2px;"><a class="ajax-link" href="index.php?page=settings"><i class="icon-cog"></i><span class="hidden-tablet"> Settings</span></a></li>
 	<li class="nav-header hidden-tablet">Admin</li>
-        <li style="margin-left: -2px;"><a class="ajax-link" href="index.php?page=libuserlist"><i class="icon-th-list"></i><span class="hidden-tablet"> Liblist</span></a></li>
+        <li style="margin-left: -2px;"><a class="ajax-link" href="index.php?page=userlist"><i class="icon-th-list"></i><span class="hidden-tablet"> Users</span></a></li>
-        <li style="margin-left: -2px;"><a class="ajax-link" href="index.php?page=userlist"><i class="icon-th-list"></i><span class="hidden-tablet"> UserList</span></a></li>
+        <li style="margin-left: -2px;"><a class="ajax-link" href="index.php?page=show_queue&get=all_open"><i class="icon-th-list"></i><span class="hidden-tablet"> Queues</span></a></li>
+        <li style="margin-left: -2px;"><a class="ajax-link" href="index.php?page=libuserlist"><i class="icon-th-list"></i><span class="hidden-tablet"> Syncing</span></a></li>
         <li class="nav-header hidden-tablet">Actions</li>
         <li style="margin-left: -2px;"><a href="?page=logout"><i class="icon-off"></i><span class="hidden-tablet"> Logout </span></a></li>
-
 {/block}
 

code/ryzom/tools/server/ryzom_ams/www/html/templates/show_queue.tpl

@@ -0,0 +1,66 @@
+{block name=content}
+<div class="row-fluid sortable ui-sortable">
+    <div class="box span9">
+        <div class="box-header well" data-original-title="">
+            <h2><i class="icon-tag"></i> Ticket Queue {$queue_action}</h2>
+            <div class="box-icon">
+                <a href="#" class="btn btn-minimize btn-round"><i class="icon-chevron-up"></i></a>
+                <a href="#" class="btn btn-close btn-round"><i class="icon-remove"></i></a>
+            </div>
+        </div>
+        <div class="box-content">
+            <div class="row-fluid">
+                <legend>Tickets</legend>
+		<table class="table table-striped table-bordered bootstrap-datatable datatable">
+		    <thead>
+			    <tr>
+				    <th>ID</th>
+				    <th>Title</th>
+				    <th>Timestamp</th>
+				    <th>Category</th>
+				    <th>Status</th>
+			    </tr>
+		    </thead>   
+		    <tbody>
+			  {foreach from=$tickets item=ticket}
+			  <tr>
+				<td>{$ticket.tId}</td>
+				<td><a href ="index.php?page=show_ticket&id={$ticket.tId}">{$ticket.title}</a></td>
+				<td class="center"><i>{$ticket.timestamp}</i></td>
+				<td class="center">{$ticket.category}</td>
+
+				<td class="center"><span class="label {if $ticket.status eq 0}label-success{else if $ticket.status eq 1}label-warning{else if $ticket.status eq 2}label-important{/if}">{if $ticket.status eq 0} <i class="icon-exclamation-sign icon-white"></i>{/if} {$ticket.statusText}</span></td>  
+			  </tr>
+			  {/foreach}
+	  
+		    </tbody>
+	    </table>            
+	    </div>
+	</div>
+    </div><!--/span-->
+    
+    <div class="box span3">
+        <div class="box-header well" data-original-title="">
+            <h2><i class="icon-th"></i>Actions</h2>
+            <div class="box-icon">
+                <a href="#" class="btn btn-minimize btn-round"><i class="icon-chevron-up"></i></a>
+                <a href="#" class="btn btn-close btn-round"><i class="icon-remove"></i></a>
+            </div>
+        </div>
+        <div class="box-content">
+            <div class="row-fluid">
+		<div class="btn-group">
+                <button class="btn btn-primary btn-large dropdown-toggle" data-toggle="dropdown">Actions<span class="caret"></span></button>
+                <ul class="dropdown-menu">
+		    <li class="divider"></li>
+		    <li><a href="index.php?page=show_queue&get=all_open">All open tickets</a></li>
+		    <li><a href="index.php?page=show_queue&get=archive">Ticket Archive</a></li>
+		    <li class="divider"></li>
+                </ul>
+              </div>
+            </div>                   
+        </div>
+    </div><!--/span-->
+</div><!--/row-->
+{/block}
+	

code/ryzom/tools/server/ryzom_ams/www/html/templates/show_ticket.tpl

@@ -181,7 +181,7 @@
 		    <button class="btn btn-primary btn-large dropdown-toggle" data-toggle="dropdown">Actions<span class="caret"></span></button>
 		    <ul class="dropdown-menu">
 			<li class="divider"></li>
-			<li><a href="index.php?page=show_ticket_log&id={$ticket_tId}">Show Ticket Log</a></li>
+			{if isset($isAdmin) and $isAdmin eq "TRUE"}<li><a href="index.php?page=show_ticket_log&id={$ticket_tId}">Show Ticket Log</a></li>{/if}
 			<li><a href="index.php?page=createticket&user_id={$target_id}">Send Other Ticket</a></li>
 			<li class="divider"></li>
 		    </ul>