fixed error in time elapsed function and removed the queue structure, one queue class would suffice I guess
This commit is contained in:
parent
50f32e5e1c
commit
d8c10c658c
6 changed files with 17 additions and 24 deletions
|
@ -45,8 +45,7 @@ class Gui_Elements{
|
|||
}
|
||||
|
||||
public static function time_elapsed_string($ptime){
|
||||
|
||||
$ptime = strtotime($ptime);
|
||||
$ptime = DateTime::createFromFormat('m-d-Y H:i:s', $ptime)->getTimestamp();
|
||||
|
||||
$etime = time() - $ptime;
|
||||
|
||||
|
|
|
@ -3,6 +3,13 @@ class Ticket_Queue{
|
|||
|
||||
protected $queueElements;
|
||||
|
||||
public function loadAllNotAssignedTickets(){
|
||||
$dbl = new DBLayer("lib");
|
||||
$statement = $dbl->executeWithoutParams("SELECT ticket . * FROM ticket LEFT JOIN assigned ON ticket.TId = assigned.Ticket WHERE assigned.Ticket IS NULL");
|
||||
$rows = $statement->fetchAll();
|
||||
$this->setQueue($rows);
|
||||
}
|
||||
|
||||
public function loadAllOpenTickets(){
|
||||
$dbl = new DBLayer("lib");
|
||||
$statement = $dbl->executeWithoutParams("SELECT * FROM ticket INNER JOIN ticket_user ON ticket.Author = ticket_user.TUserId and ticket.Status!=3");
|
||||
|
|
|
@ -1,11 +0,0 @@
|
|||
<?php
|
||||
class Ticket_Queue_csr extends Ticket_Queue{
|
||||
|
||||
public function loadAllNewCsrTickets(){
|
||||
$dbl = new DBLayer("lib");
|
||||
$statement = $dbl->executeWithoutParams("SELECT ticket . * FROM ticket LEFT JOIN assigned ON ticket.TId = assigned.Ticket WHERE assigned.Ticket IS NULL");
|
||||
$rows = $statement->fetchAll();
|
||||
$this->setQueue($rows);
|
||||
}
|
||||
|
||||
}
|
|
@ -2,16 +2,10 @@
|
|||
|
||||
class Ticket_Queue_Handler{
|
||||
|
||||
public static function getTickets($input,$permission){
|
||||
switch($permission){
|
||||
case 2:
|
||||
$queue = new Ticket_Queue_Csr();
|
||||
break;
|
||||
|
||||
case 3:
|
||||
// $queue = new Ticket_Queue_Dev();
|
||||
break;
|
||||
}
|
||||
public static function getTickets($input){
|
||||
|
||||
$queue = new Ticket_Queue();
|
||||
|
||||
|
||||
switch ($input){
|
||||
case "all_open":
|
||||
|
@ -20,6 +14,9 @@ class Ticket_Queue_Handler{
|
|||
case "archive":
|
||||
$queue->loadAllClosedTickets();
|
||||
break;
|
||||
case "not_assigned":
|
||||
$queue->loadAllNotAssignedTickets();
|
||||
break;
|
||||
default:
|
||||
return "ERROR";
|
||||
}
|
||||
|
|
|
@ -7,7 +7,7 @@ function show_queue(){
|
|||
if( Ticket_User::isMod($_SESSION['ticket_user'])){
|
||||
$result['queue_action'] = filter_var($_GET['get'], FILTER_SANITIZE_STRING);
|
||||
|
||||
$queueArray = Ticket_Queue_Handler::getTickets($result['queue_action'],2);
|
||||
$queueArray = Ticket_Queue_Handler::getTickets($result['queue_action']);
|
||||
if ($queueArray != "ERROR"){
|
||||
$result['tickets'] = Gui_Elements::make_table($queueArray, Array("getTId","getTitle","getTimestamp","getAuthor()->getExternId","getTicket_Category()->getName","getStatus","getStatusText"), Array("tId","title","timestamp","authorExtern","category","status","statusText"));
|
||||
|
||||
|
|
|
@ -55,6 +55,7 @@
|
|||
<li class="divider"></li>
|
||||
<li><a href="index.php?page=show_queue&get=all_open">All open tickets</a></li>
|
||||
<li><a href="index.php?page=show_queue&get=archive">Ticket Archive</a></li>
|
||||
<li><a href="index.php?page=show_queue&get=not_assigned">Not Assigned Tickets</a></li>
|
||||
<li class="divider"></li>
|
||||
</ul>
|
||||
</div>
|
||||
|
|
Loading…
Reference in a new issue