Finaly got it to working again..
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dabf1da618
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d6c8483029
1 changed files with 17 additions and 14 deletions
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@ -12,13 +12,15 @@ class Mail_Handler{
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}
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}
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public static function send_ticketing_mail($receiver, $ticketObj, $content, $type, $sendingId = 0) {
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public static function send_ticketing_mail($receiver, $ticketObj, $content, $type, $sender = 0) {
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global $MAIL_LOG_PATH;
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error_log("Receiver: {$receiver}, content: {$content}, type: {$type}, SendingId: {$sender} \n", 3, $MAIL_LOG_PATH);
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global $TICKET_MAILING_SUPPORT;
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global $TICKET_MAILING_SUPPORT;
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if($TICKET_MAILING_SUPPORT){
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if($TICKET_MAILING_SUPPORT){
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if($sendingId == 0){
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if($sender == 0){
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//if it is not forwarded (==public == which returns 0) then make it NULL which is needed to be placed in the DB.
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//if it is not forwarded (==public == which returns 0) then make it NULL which is needed to be placed in the DB.
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$sendingId = NULL;
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$sender = NULL;
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}
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}
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global $AMS_TRANS;
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global $AMS_TRANS;
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@ -42,7 +44,7 @@ class Mail_Handler{
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$subject = $mailText['email_subject_new_reply'] . $ticketObj->getTId() ."]";
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$subject = $mailText['email_subject_new_reply'] . $ticketObj->getTId() ."]";
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$txt = $mailText['email_body_new_reply_1']. $ticketObj->getTId() . $mailText['email_body_new_reply_2'] . $ticketObj->getTitle() .
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$txt = $mailText['email_body_new_reply_1']. $ticketObj->getTId() . $mailText['email_body_new_reply_2'] . $ticketObj->getTitle() .
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$mailText['email_body_new_reply_3'] . $content . $mailText['email_body_new_reply_4'];
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$mailText['email_body_new_reply_3'] . $content . $mailText['email_body_new_reply_4'];
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(),$sendingId);
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(),$sender);
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}
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}
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break;
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break;
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@ -52,27 +54,30 @@ class Mail_Handler{
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$subject = $mailText['email_subject_new_ticket'] . $ticketObj->getTId() ."]";
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$subject = $mailText['email_subject_new_ticket'] . $ticketObj->getTId() ."]";
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$txt = $mailText['email_body_new_ticket_1'] . $ticketObj->getTId() . $mailText['email_body_new_ticket_2'] . $ticketObj->getTitle() . $mailText['email_body_new_ticket_3']
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$txt = $mailText['email_body_new_ticket_1'] . $ticketObj->getTId() . $mailText['email_body_new_ticket_2'] . $ticketObj->getTitle() . $mailText['email_body_new_ticket_3']
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. $content . $mailText['email_body_new_ticket_4'];
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. $content . $mailText['email_body_new_ticket_4'];
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(), $sendingId);
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(), $sender);
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}
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}
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break;
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break;
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case "WARNAUTHOR":
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case "WARNAUTHOR":
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if(is_numeric($sender)){
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$sender = Ticket_User::get_email_by_user_id($sender);
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}
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$subject = $mailText['email_subject_warn_author'] . $ticketObj->getTId() ."]";
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$subject = $mailText['email_subject_warn_author'] . $ticketObj->getTId() ."]";
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$txt = $mailText['email_body_warn_author_1'] . $ticket->getTitle() .$mailText['email_body_warn_author_2'].$fromEmail.$mailText['email_body_warn_author_3'].
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$txt = $mailText['email_body_warn_author_1'] . $ticketObj->getTitle() .$mailText['email_body_warn_author_2'].$sender.$mailText['email_body_warn_author_3'].
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$fromEmail. $mailText['email_body_warn_author_4'] ;
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$sender. $mailText['email_body_warn_author_4'] ;
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(), $sendingId);
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(), NULL);
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break;
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break;
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case "WARNSENDER":
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case "WARNSENDER":
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$subject = $mailText['email_subject_warn_sender'];
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$subject = $mailText['email_subject_warn_sender'];
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$txt = $mailText['email_body_warn_sender'];
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$txt = $mailText['email_body_warn_sender'];
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(), $sendingId);
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(), NULL);
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break;
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break;
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case "WARNUNKNOWNSENDER":
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case "WARNUNKNOWNSENDER":
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$subject = $mailText['email_subject_warn_unknown_sender'];
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$subject = $mailText['email_subject_warn_unknown_sender'];
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$txt = $mailText['email_body_warn_unknown_sender'];
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$txt = $mailText['email_body_warn_unknown_sender'];
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(), $sendingId);
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self::send_mail($receiver,$subject,$txt, $ticketObj->getTId(), NULL);
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break;
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break;
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}
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}
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@ -287,7 +292,6 @@ class Mail_Handler{
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//if ticket id is found, that means it is a reply on an existing ticket
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//if ticket id is found, that means it is a reply on an existing ticket
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if($ticket_id){
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if($ticket_id){
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$ticket = new Ticket();
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$ticket = new Ticket();
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$ticket->load_With_TId($ticket_id);
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$ticket->load_With_TId($ticket_id);
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@ -296,7 +300,6 @@ class Mail_Handler{
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$user = new Ticket_User();
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$user = new Ticket_User();
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$user->load_With_TUserId($from);
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$user->load_With_TUserId($from);
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//if user has access to it!
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//if user has access to it!
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if((Ticket_User::isMod($user) or ($ticket->getAuthor() == $user->getTUserId())) and $txt != ""){
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if((Ticket_User::isMod($user) or ($ticket->getAuthor() == $user->getTUserId())) and $txt != ""){
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@ -307,7 +310,7 @@ class Mail_Handler{
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}else{
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}else{
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//if user has no access to it
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//if user has no access to it
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//Warn real ticket owner + person that send the mail
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//Warn real ticket owner + person that send the mail
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Mail_Handler::send_ticketing_mail($ticket->getAuthor(),$ticket, NULL , "WARNAUTHOR" , NULL);
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Mail_Handler::send_ticketing_mail($ticket->getAuthor(),$ticket, NULL , "WARNAUTHOR" , $from);
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Mail_Handler::send_ticketing_mail($from ,$ticket, NULL , "WARNSENDER" , NULL);
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Mail_Handler::send_ticketing_mail($from ,$ticket, NULL , "WARNSENDER" , NULL);
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error_log("Email found that was a reply to a ticket, though send by another user to ".$group->getGroupEmail()."\n", 3, $MAIL_LOG_PATH);
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error_log("Email found that was a reply to a ticket, though send by another user to ".$group->getGroupEmail()."\n", 3, $MAIL_LOG_PATH);
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@ -318,7 +321,7 @@ class Mail_Handler{
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//if a reply to a ticket is being sent by a non-user!
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//if a reply to a ticket is being sent by a non-user!
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//Warn real ticket owner + person that send the mail
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//Warn real ticket owner + person that send the mail
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Mail_Handler::send_ticketing_mail($ticket->getAuthor() ,$ticket, NULL , "WARNAUTHOR" , NULL);
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Mail_Handler::send_ticketing_mail($ticket->getAuthor() ,$ticket, NULL , "WARNAUTHOR" , $fromEmail);
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Mail_Handler::send_ticketing_mail($fromEmail ,$ticket, NULL , "WARNUNKNOWNSENDER" , NULL);
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Mail_Handler::send_ticketing_mail($fromEmail ,$ticket, NULL , "WARNUNKNOWNSENDER" , NULL);
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error_log("Email found that was a reply to a ticket, though send by an unknown email address to ".$group->getGroupEmail()."\n", 3, $MAIL_LOG_PATH);
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error_log("Email found that was a reply to a ticket, though send by an unknown email address to ".$group->getGroupEmail()."\n", 3, $MAIL_LOG_PATH);
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