Forward works, though needs refinement! also is shown in ticket info bar

--HG--
branch : quitta-gsoc-2013

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/forwarded.php

@@ -1,6 +1,6 @@
 <?php
 
-class Assigned{
+class Forwarded{
     
     private $group;
     private $ticket;
@@ -22,6 +22,11 @@ class Assigned{
       
     }
     
+    public static function getSGroupOfTicket($ticket_id) {
+        $forw = new self();
+        $forw->load($ticket_id);
+        return $forw->getGroup();
+    }
     
     
     public static function isForwarded( $ticket_id) {
@@ -48,7 +53,7 @@ class Assigned{
     public function create() {
         $dbl = new DBLayer("lib");
         $query = "INSERT INTO `forwarded` (`Group`,`Ticket`) VALUES (:group, :ticket)";
-        $values = Array('user' => $this->getGroup(), 'ticket' => $this->getTicket());
+        $values = Array('group' => $this->getGroup(), 'ticket' => $this->getTicket());
         $dbl->execute($query, $values);
     }
     
@@ -63,7 +68,7 @@ class Assigned{
     //Load with sGroupId
     public function load( $ticket_id) {
         $dbl = new DBLayer("lib");
-        $statement = $dbl->execute("SELECT * FROM `forwarded` WHERE `Ticket` = :ticket_id", Array('ticket_id' => $ticket_id);
+        $statement = $dbl->execute("SELECT * FROM `forwarded` WHERE `Ticket` = :ticket_id", Array('ticket_id' => $ticket_id));
         $row = $statement->fetch();
         $this->set($row);
     }

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/support_group.php

@@ -175,6 +175,20 @@ class Support_Group{
         }
             
     }
+    
+    //returns list of all category objects
+    public static function getAllSupportGroups() {
+        $dbl = new DBLayer("lib");
+        $statement = $dbl->executeWithoutParams("SELECT * FROM `support_group`");
+        $row = $statement->fetchAll();
+        $result = Array();
+        foreach($row as $group){
+            $instance = new self();
+            $instance->set($group);
+            $result[] = $instance;
+        }
+        return $result; 
+    }
     ////////////////////////////////////////////Methods////////////////////////////////////////////////////
      
     public function __construct() {

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket.php

@@ -161,6 +161,22 @@ class Ticket{
             return "TICKET_NOT_EXISTING";
         }
     }
+    
+    public static function forwardTicket($user_id, $ticket_id, $group_id){
+        if(self::ticketExists($ticket_id)){
+            if(isset($group_id) && $group_id != ""){
+                return Forwarded::forwardTicket($group_id, $ticket_id);
+            }else{
+                return "INVALID_SGROUP";
+            }
+        }else{
+            return "TICKET_NOT_EXISTING";
+        }
+    }
+    
+    
+    
+    
     ////////////////////////////////////////////Methods////////////////////////////////////////////////////
     public function __construct() {
 
@@ -272,6 +288,24 @@ class Ticket{
             return $user_id;
         }
     }
+    
+    public function getForwardedGroupName(){
+        $group_id = Forwarded::getSGroupOfTicket($this->getTId());
+        if ($group_id == ""){
+            return 0;
+        }else{
+            return Support_Group::getGroup($group_id)->getName();
+        }
+    }
+    
+    public function getForwardedGroupId(){
+        $group_id = Forwarded::getSGroupOfTicket($this->getTId());
+        if ($group_id == ""){
+            return 0;
+        }else{
+            return $group_id;
+        }
+    }
     ////////////////////////////////////////////Setters////////////////////////////////////////////////////
     
     public function setTId($id){

code/ryzom/tools/server/ryzom_ams/ams_lib/translations/en.ini

@@ -26,6 +26,10 @@ title = "Title"
 t_reply = "Reply on ticket"
 t_fill = "Fill in your reply"
 t_send = "Send reply"
+invalid_sgroup = "Invalid support group!"
+ticket_not_existing = "That's an invalid ticket"
+success_forwarded = "The ticket was forwarded successfully!"
+public_sgroup = "Public"
 
 [show_user]
 

code/ryzom/tools/server/ryzom_ams/ams_lib/translations/fr.ini

@@ -26,6 +26,10 @@ title = "Titre"
 t_reply = "Repondre a billet"
 t_fill = "Remplissez votre reponse"
 t_send = "Envoyer la reponse"
+invalid_sgroup = "Invalide support group!"
+ticket_not_existing = "c'est un billet invalide"
+success_forwarded = "ce billet est renvoyee bien!"
+public_sgroup = "Publique"
 
 [show_user]
 

code/ryzom/tools/server/ryzom_ams/www/html/inc/show_ticket.php

@@ -8,6 +8,19 @@ function show_ticket(){
         $target_ticket = new Ticket();
         $target_ticket->load_With_TId($result['ticket_id']);
         
+        if(Ticket_User::isMod($_SESSION['ticket_user'] )){    
+            if(isset($_POST['action'])){
+                switch($_POST['action']){
+                    case "forward":
+                        $ticket_id = filter_var($_POST['ticket_id'], FILTER_SANITIZE_NUMBER_INT);
+                        $group_id = filter_var($_POST['group'], FILTER_SANITIZE_NUMBER_INT);
+                        $result['ACTION_RESULT'] = Ticket::forwardTicket($_SESSION['ticket_user']->getTUserId(), $ticket_id, $group_id);
+                        break;
+                }
+            }
+        }      
+
+
         if(($target_ticket->getAuthor() ==   $_SESSION['ticket_user']->getTUserId())  || Ticket_User::isMod($_SESSION['ticket_user'] )){
             
             $show_as_admin = false;
@@ -17,6 +30,8 @@ function show_ticket(){
             $entire_ticket = Ticket::getEntireTicket( $result['ticket_id'],$show_as_admin);
             Ticket_Log::createLogEntry($result['ticket_id'],$_SESSION['ticket_user']->getTUserId(), 3);
             $result['ticket_tId'] = $entire_ticket['ticket_obj']->getTId();
+            $result['ticket_forwardedGroupName'] = $entire_ticket['ticket_obj']->getForwardedGroupName();
+            $result['ticket_forwardedGroupId'] = $entire_ticket['ticket_obj']->getForwardedGroupId();
             $result['ticket_title'] = $entire_ticket['ticket_obj']->getTitle();
             $result['ticket_timestamp'] = $entire_ticket['ticket_obj']->getTimestamp();
             $result['ticket_status'] = $entire_ticket['ticket_obj']->getStatus();
@@ -35,6 +50,7 @@ function show_ticket(){
             if(Ticket_User::isMod($_SESSION['ticket_user'])){
                 $result['isMod'] = "TRUE";
                 $result['statusList'] = Ticket::getStatusArray();
+                $result['sGroups'] = Gui_Elements::make_table_with_key_is_id(Support_Group::getAllSupportGroups(), Array("getName"), "getSGroupId" );
             }
             return $result;
             

code/ryzom/tools/server/ryzom_ams/www/html/templates/show_sgroup.tpl

@@ -10,7 +10,7 @@
         </div>
         <div class="box-content">
             <div class="row-fluid">
-                <legend>All support groups</legend>
+                <legend>All members of the {$groupsname} Support Group</legend>
 		<table class="table table-striped table-bordered bootstrap-datatable datatable">
 		    <thead>
 			    <tr>

code/ryzom/tools/server/ryzom_ams/www/html/templates/show_ticket.tpl

@@ -23,7 +23,15 @@
 			<tr>
 			    <td><strong>Category: </strong>{$ticket_category}</td>
 			    <td><strong>Priority: </strong>{$ticket_prioritytext}</td>
-			    <td><strong>Associated: </strong><span class="label label-info">Ticket#33</span></td>                  
+			    <td><strong>Support Group: </strong>
+				<span class="label label-info">
+				    {if $ticket_forwardedGroupName eq "0"}
+					<i>{$public_sgroup}</i>
+				    {else}
+					<a href="index.php?page=show_sgroup&id={$ticket_forwardedGroupId}"><font color="white">{$ticket_forwardedGroupName}</font></a>
+				    {/if}
+				</span>
+			    </td>                  
 			</tr> 
 		</table>
 		
@@ -130,62 +138,42 @@
         <div class="box-content">
             <div class="row-fluid">
 		
-		<form id="addTag" class="form-vertical" method="post" action="index.php">
+		{if isset($isMod) and $isMod eq "TRUE"}
-		<legend>Tags</legend>
+		<form id="forward" class="form-vertical" method="post" action="">
+		<legend>Forward to Group</legend>
 		
 		<div class="control-group">
-		    <label class="control-label">Current Tags</label>
 		    <div class="controls">
-			<div class="input-prepend">
+			<select name="group">
-			   <div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> Hacked
+				    <option></option>
-			   <div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> Botanic
+			    {foreach from=$sGroups key=k item=v}
-			   <div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> evilwebsite.comz
+				    <option value="{$k}">{$v}</option>
-			   <div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> keylogger
+			    {/foreach}
-			</div>
+			</select>	
 		    </div>
 		</div>
+		<input type="hidden" name="ticket_id" value="{$ticket_tId}">
+		<input type="hidden" name="action" value="forward">
 		<div class="control-group">
-		    <label class="control-label">New Tag</label>
 		    <div class="controls">
-			<div class="input-prepend">
+			<button type="submit" class="btn btn-primary" >Forward</button>
-			    <input type="text" class="span8" id="newTag" name="newTag">
-			</div>
-		    </div>
-		</div>
-		<div class="control-group">
-		    <label class="control-label"></label>
-		    <div class="controls">
-			<button type="submit" class="btn btn-primary" >Update</button>
 		    </div>
 		</div>
 		</form>
-		
+		{if isset($ACTION_RESULT) and $ACTION_RESULT eq "INVALID_SGROUP"}
-		<form id="addTag" class="form-vertical" method="post" action="index.php">
+		<div class="alert alert-error">
-		<legend>Associations</legend>
+			{$invalid_sgroup}
-		
-		<div class="control-group">
-		    <label class="control-label">Current Associations</label>
-		    <div class="controls">
-			<div class="input-prepend">
-			   <div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> Ticket #33
-			</div>
-		    </div>
 		</div>
-		<div class="control-group">
+		{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "TICKET_NOT_EXISTING"}
-		    <label class="control-label">New Association</label>
+		<div class="alert alert-error">
-		    <div class="controls">
+			{$ticket_not_existing}
-			<div class="input-prepend">
-			    <input type="text" class="span8" id="newTag" name="newTag">
-			</div>
-		    </div>
 		</div>
-		<div class="control-group">
+		{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_FORWARDED"}
-		    <label class="control-label"></label>
+		<div class="alert alert-success">
-		    <div class="controls">
+			{$success_forwarded}
-			<button type="submit" class="btn btn-primary" >Update</button>
-		    </div>
 		</div>
-		</form>
+		{/if}
+		{/if}
 		<legend>Actions</legend>
 		<div class="btn-group">
 		    <button class="btn btn-primary btn-large dropdown-toggle" data-toggle="dropdown">Actions<span class="caret"></span></button>