Forward works, though needs refinement! also is shown in ticket info bar
--HG-- branch : quitta-gsoc-2013
This commit is contained in:
parent
3e5568e760
commit
d140af612e
8 changed files with 114 additions and 49 deletions
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@ -1,6 +1,6 @@
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<?php
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<?php
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class Assigned{
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class Forwarded{
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private $group;
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private $group;
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private $ticket;
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private $ticket;
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@ -22,6 +22,11 @@ class Assigned{
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}
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}
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public static function getSGroupOfTicket($ticket_id) {
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$forw = new self();
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$forw->load($ticket_id);
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return $forw->getGroup();
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}
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public static function isForwarded( $ticket_id) {
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public static function isForwarded( $ticket_id) {
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@ -48,7 +53,7 @@ class Assigned{
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public function create() {
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public function create() {
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$dbl = new DBLayer("lib");
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$dbl = new DBLayer("lib");
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$query = "INSERT INTO `forwarded` (`Group`,`Ticket`) VALUES (:group, :ticket)";
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$query = "INSERT INTO `forwarded` (`Group`,`Ticket`) VALUES (:group, :ticket)";
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$values = Array('user' => $this->getGroup(), 'ticket' => $this->getTicket());
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$values = Array('group' => $this->getGroup(), 'ticket' => $this->getTicket());
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$dbl->execute($query, $values);
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$dbl->execute($query, $values);
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}
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}
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@ -63,7 +68,7 @@ class Assigned{
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//Load with sGroupId
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//Load with sGroupId
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public function load( $ticket_id) {
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public function load( $ticket_id) {
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$dbl = new DBLayer("lib");
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$dbl = new DBLayer("lib");
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$statement = $dbl->execute("SELECT * FROM `forwarded` WHERE `Ticket` = :ticket_id", Array('ticket_id' => $ticket_id);
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$statement = $dbl->execute("SELECT * FROM `forwarded` WHERE `Ticket` = :ticket_id", Array('ticket_id' => $ticket_id));
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$row = $statement->fetch();
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$row = $statement->fetch();
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$this->set($row);
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$this->set($row);
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}
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}
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@ -175,6 +175,20 @@ class Support_Group{
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}
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}
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}
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}
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//returns list of all category objects
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public static function getAllSupportGroups() {
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$dbl = new DBLayer("lib");
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$statement = $dbl->executeWithoutParams("SELECT * FROM `support_group`");
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$row = $statement->fetchAll();
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$result = Array();
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foreach($row as $group){
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$instance = new self();
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$instance->set($group);
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$result[] = $instance;
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}
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return $result;
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}
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////////////////////////////////////////////Methods////////////////////////////////////////////////////
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////////////////////////////////////////////Methods////////////////////////////////////////////////////
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public function __construct() {
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public function __construct() {
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@ -161,6 +161,22 @@ class Ticket{
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return "TICKET_NOT_EXISTING";
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return "TICKET_NOT_EXISTING";
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}
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}
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}
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}
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public static function forwardTicket($user_id, $ticket_id, $group_id){
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if(self::ticketExists($ticket_id)){
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if(isset($group_id) && $group_id != ""){
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return Forwarded::forwardTicket($group_id, $ticket_id);
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}else{
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return "INVALID_SGROUP";
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}
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}else{
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return "TICKET_NOT_EXISTING";
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}
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}
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////////////////////////////////////////////Methods////////////////////////////////////////////////////
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////////////////////////////////////////////Methods////////////////////////////////////////////////////
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public function __construct() {
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public function __construct() {
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@ -272,6 +288,24 @@ class Ticket{
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return $user_id;
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return $user_id;
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}
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}
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}
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}
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public function getForwardedGroupName(){
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$group_id = Forwarded::getSGroupOfTicket($this->getTId());
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if ($group_id == ""){
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return 0;
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}else{
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return Support_Group::getGroup($group_id)->getName();
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}
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}
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public function getForwardedGroupId(){
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$group_id = Forwarded::getSGroupOfTicket($this->getTId());
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if ($group_id == ""){
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return 0;
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}else{
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return $group_id;
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}
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}
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////////////////////////////////////////////Setters////////////////////////////////////////////////////
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////////////////////////////////////////////Setters////////////////////////////////////////////////////
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public function setTId($id){
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public function setTId($id){
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@ -26,6 +26,10 @@ title = "Title"
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t_reply = "Reply on ticket"
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t_reply = "Reply on ticket"
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t_fill = "Fill in your reply"
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t_fill = "Fill in your reply"
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t_send = "Send reply"
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t_send = "Send reply"
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invalid_sgroup = "Invalid support group!"
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ticket_not_existing = "That's an invalid ticket"
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success_forwarded = "The ticket was forwarded successfully!"
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public_sgroup = "Public"
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[show_user]
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[show_user]
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@ -26,6 +26,10 @@ title = "Titre"
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t_reply = "Repondre a billet"
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t_reply = "Repondre a billet"
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t_fill = "Remplissez votre reponse"
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t_fill = "Remplissez votre reponse"
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t_send = "Envoyer la reponse"
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t_send = "Envoyer la reponse"
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invalid_sgroup = "Invalide support group!"
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ticket_not_existing = "c'est un billet invalide"
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success_forwarded = "ce billet est renvoyee bien!"
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public_sgroup = "Publique"
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[show_user]
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[show_user]
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@ -8,6 +8,19 @@ function show_ticket(){
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$target_ticket = new Ticket();
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$target_ticket = new Ticket();
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$target_ticket->load_With_TId($result['ticket_id']);
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$target_ticket->load_With_TId($result['ticket_id']);
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if(Ticket_User::isMod($_SESSION['ticket_user'] )){
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if(isset($_POST['action'])){
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switch($_POST['action']){
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case "forward":
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$ticket_id = filter_var($_POST['ticket_id'], FILTER_SANITIZE_NUMBER_INT);
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$group_id = filter_var($_POST['group'], FILTER_SANITIZE_NUMBER_INT);
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$result['ACTION_RESULT'] = Ticket::forwardTicket($_SESSION['ticket_user']->getTUserId(), $ticket_id, $group_id);
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break;
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}
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}
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}
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if(($target_ticket->getAuthor() == $_SESSION['ticket_user']->getTUserId()) || Ticket_User::isMod($_SESSION['ticket_user'] )){
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if(($target_ticket->getAuthor() == $_SESSION['ticket_user']->getTUserId()) || Ticket_User::isMod($_SESSION['ticket_user'] )){
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$show_as_admin = false;
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$show_as_admin = false;
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@ -17,6 +30,8 @@ function show_ticket(){
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$entire_ticket = Ticket::getEntireTicket( $result['ticket_id'],$show_as_admin);
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$entire_ticket = Ticket::getEntireTicket( $result['ticket_id'],$show_as_admin);
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Ticket_Log::createLogEntry($result['ticket_id'],$_SESSION['ticket_user']->getTUserId(), 3);
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Ticket_Log::createLogEntry($result['ticket_id'],$_SESSION['ticket_user']->getTUserId(), 3);
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$result['ticket_tId'] = $entire_ticket['ticket_obj']->getTId();
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$result['ticket_tId'] = $entire_ticket['ticket_obj']->getTId();
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$result['ticket_forwardedGroupName'] = $entire_ticket['ticket_obj']->getForwardedGroupName();
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$result['ticket_forwardedGroupId'] = $entire_ticket['ticket_obj']->getForwardedGroupId();
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$result['ticket_title'] = $entire_ticket['ticket_obj']->getTitle();
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$result['ticket_title'] = $entire_ticket['ticket_obj']->getTitle();
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$result['ticket_timestamp'] = $entire_ticket['ticket_obj']->getTimestamp();
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$result['ticket_timestamp'] = $entire_ticket['ticket_obj']->getTimestamp();
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$result['ticket_status'] = $entire_ticket['ticket_obj']->getStatus();
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$result['ticket_status'] = $entire_ticket['ticket_obj']->getStatus();
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@ -35,6 +50,7 @@ function show_ticket(){
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if(Ticket_User::isMod($_SESSION['ticket_user'])){
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if(Ticket_User::isMod($_SESSION['ticket_user'])){
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$result['isMod'] = "TRUE";
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$result['isMod'] = "TRUE";
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$result['statusList'] = Ticket::getStatusArray();
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$result['statusList'] = Ticket::getStatusArray();
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$result['sGroups'] = Gui_Elements::make_table_with_key_is_id(Support_Group::getAllSupportGroups(), Array("getName"), "getSGroupId" );
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}
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}
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return $result;
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return $result;
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@ -10,7 +10,7 @@
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</div>
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</div>
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<div class="box-content">
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<div class="box-content">
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<div class="row-fluid">
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<div class="row-fluid">
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<legend>All support groups</legend>
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<legend>All members of the {$groupsname} Support Group</legend>
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<table class="table table-striped table-bordered bootstrap-datatable datatable">
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<table class="table table-striped table-bordered bootstrap-datatable datatable">
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<thead>
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<thead>
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<tr>
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<tr>
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@ -23,7 +23,15 @@
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<tr>
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<tr>
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<td><strong>Category: </strong>{$ticket_category}</td>
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<td><strong>Category: </strong>{$ticket_category}</td>
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<td><strong>Priority: </strong>{$ticket_prioritytext}</td>
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<td><strong>Priority: </strong>{$ticket_prioritytext}</td>
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<td><strong>Associated: </strong><span class="label label-info">Ticket#33</span></td>
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<td><strong>Support Group: </strong>
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<span class="label label-info">
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{if $ticket_forwardedGroupName eq "0"}
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<i>{$public_sgroup}</i>
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{else}
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<a href="index.php?page=show_sgroup&id={$ticket_forwardedGroupId}"><font color="white">{$ticket_forwardedGroupName}</font></a>
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{/if}
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</span>
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</td>
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</tr>
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</tr>
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</table>
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</table>
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@ -130,62 +138,42 @@
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<div class="box-content">
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<div class="box-content">
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<div class="row-fluid">
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<div class="row-fluid">
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<form id="addTag" class="form-vertical" method="post" action="index.php">
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{if isset($isMod) and $isMod eq "TRUE"}
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<legend>Tags</legend>
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<form id="forward" class="form-vertical" method="post" action="">
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<legend>Forward to Group</legend>
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<div class="control-group">
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<div class="control-group">
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<label class="control-label">Current Tags</label>
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<div class="controls">
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<div class="controls">
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<div class="input-prepend">
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<select name="group">
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<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> Hacked
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<option></option>
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<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> Botanic
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{foreach from=$sGroups key=k item=v}
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<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> evilwebsite.comz
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<option value="{$k}">{$v}</option>
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<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> keylogger
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{/foreach}
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</div>
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</select>
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</div>
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</div>
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</div>
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</div>
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<input type="hidden" name="ticket_id" value="{$ticket_tId}">
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<input type="hidden" name="action" value="forward">
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<div class="control-group">
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<div class="control-group">
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<label class="control-label">New Tag</label>
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<div class="controls">
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<div class="controls">
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<div class="input-prepend">
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<button type="submit" class="btn btn-primary" >Forward</button>
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<input type="text" class="span8" id="newTag" name="newTag">
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</div>
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</div>
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</div>
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<div class="control-group">
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<label class="control-label"></label>
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<div class="controls">
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<button type="submit" class="btn btn-primary" >Update</button>
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</div>
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</div>
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</div>
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</div>
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</form>
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</form>
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{if isset($ACTION_RESULT) and $ACTION_RESULT eq "INVALID_SGROUP"}
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<form id="addTag" class="form-vertical" method="post" action="index.php">
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<div class="alert alert-error">
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<legend>Associations</legend>
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{$invalid_sgroup}
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<div class="control-group">
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<label class="control-label">Current Associations</label>
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<div class="controls">
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<div class="input-prepend">
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<div id="checkbox1" class="checker"><span class="checked"><input style="opacity: 0;" id="inlineCheckbox2" value="option2" checked="checked" type="checkbox"></span></div> Ticket #33
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</div>
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</div>
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{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "TICKET_NOT_EXISTING"}
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<div class="alert alert-error">
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{$ticket_not_existing}
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</div>
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</div>
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{else if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_FORWARDED"}
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<div class="alert alert-success">
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{$success_forwarded}
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</div>
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</div>
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<div class="control-group">
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{/if}
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<label class="control-label">New Association</label>
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{/if}
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<div class="controls">
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<div class="input-prepend">
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<input type="text" class="span8" id="newTag" name="newTag">
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</div>
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</div>
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</div>
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<div class="control-group">
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<label class="control-label"></label>
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<div class="controls">
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<button type="submit" class="btn btn-primary" >Update</button>
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</div>
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</div>
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</form>
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<legend>Actions</legend>
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<legend>Actions</legend>
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<div class="btn-group">
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<div class="btn-group">
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<button class="btn btn-primary btn-large dropdown-toggle" data-toggle="dropdown">Actions<span class="caret"></span></button>
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<button class="btn btn-primary btn-large dropdown-toggle" data-toggle="dropdown">Actions<span class="caret"></span></button>
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