Show single replies works, though the code for it is a bit ugly, have to refactor that though
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15237002aa
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6 changed files with 69 additions and 8 deletions
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@ -48,10 +48,9 @@ class Ticket_User{
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$dbl = new DBLayer("lib");
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$statement = $dbl->execute("SELECT * FROM ticket_user WHERE TUserId=:id", array('id' => $id));
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$row = $statement->fetch();
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$instance->tUserId = $row['TUserId'];
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$instance->permission = $row['Permission'];
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$instance->externId = $row['ExternId'];
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return $instance;
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$this->tUserId = $row['TUserId'];
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$this->permission = $row['Permission'];
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$this->externId = $row['ExternId'];
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}
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//update private data to DB.
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@ -33,6 +33,8 @@ t_send = "Send reply"
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[show_ticket_log]
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[show_reply]
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[ticket_log]
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1 = "created the ticket"
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2 = "created the ticket for"
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@ -31,6 +31,8 @@ t_send = "Envoyer la reponse"
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[createticket]
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[show_reply]
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[show_ticket_log]
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[ticket_log]
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@ -0,0 +1,44 @@
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<?php
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function show_reply(){
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//if logged in
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if(WebUsers::isLoggedIn() && isset($_GET['id'])){
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$result['reply_id'] = filter_var($_GET['id'], FILTER_SANITIZE_NUMBER_INT);
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$reply = new Ticket_Reply();
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$reply->load_With_TReplyId($result['reply_id']);
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$ticket = new Ticket();
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$ticket->load_With_TId($reply->getTicket());
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if(($ticket->getAuthor() == $_SESSION['ticket_user']->getTUserId()) || WebUsers::isAdmin() ){
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$content = new Ticket_Content();
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$content->load_With_TContentId($reply->getContent());
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$author = new Ticket_User();
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$author->load_With_TUserId($reply->getAuthor());
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$result['ticket_id'] = $reply->getTicket();
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$result['reply_timestamp'] = $reply->getTimestamp();
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$result['author_permission'] = $author->getPermission();
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$result['reply_content'] = $content->getContent();
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$result['author'] = $author->getExternId();
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$result['authorName'] = WebUsers::getUsername($author->getExternId());
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if(WebUsers::isAdmin()){
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$result['isAdmin'] = "TRUE";
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}
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return $result;
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}else{
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//ERROR: No access!
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$_SESSION['error_code'] = "403";
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header("Location: index.php?page=error");
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exit;
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}
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}else{
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//ERROR: not logged in!
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header("Location: index.php");
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exit;
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}
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}
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@ -2,7 +2,7 @@
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<div class="row-fluid sortable ui-sortable">
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<div class="box span12">
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<div class="box-header well" data-original-title="">
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<h2><i class="icon-user"></i> Reply ID# of Ticket #</h2>
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<h2><i class="icon-user"></i> Show Reply</h2>
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<div class="box-icon">
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<a href="#" class="btn btn-minimize btn-round"><i class="icon-chevron-up"></i></a>
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<a href="#" class="btn btn-close btn-round"><i class="icon-remove"></i></a>
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@ -10,8 +10,22 @@
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</div>
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<div class="box-content">
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<div class="row-fluid">
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<legend>Info</legend>
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<legend>Reply ID#{$reply_id} of Ticket <a href="index.php?page=show_ticket&id={$ticket_id}">#{$ticket_id}</a></legend>
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<table class="table table-bordered" >
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<tr>
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<td>
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<p><span class="label label-info"> {$reply_timestamp} {$author_permission}</span>
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{if $author_permission eq '1'}
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<!-- <span class="label label-important"><strong></i>[User]:</strong></span>-->
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{else if $author_permission eq '2'}
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<span class="label label-important"><strong><i class="icon-star icon-white"></i>[CSR]</strong></span>
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{/if}
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<span class="label label-warning"><strong><i class="icon-user icon-white"></i>{if isset($isAdmin) and $isAdmin eq "TRUE"} <a href="index.php?page=show_user&id={$author}"><font color="white">{$authorName}</font>{else}{$authorName} {/if}</a></strong></span></p>
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<p><pre{if $author_permission eq '2'} style="background-color:rgb(248, 200, 200);"{/if}>{$reply_content}</pre></p>
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</td>
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</tr>
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</table>
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</div>
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</div>
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</div><!--/span-->
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@ -23,7 +23,7 @@
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{foreach from=$ticket_logs item=log}
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<tr>
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<td>{$log.tLogId}</td>
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<td><a href="#" title="{$log.timestamp_elapsed}" data-rel="tooltip" data-placement="right">{$log.timestamp}</td>
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<td><span title="{$log.timestamp_elapsed}" data-rel="tooltip" data-placement="right">{$log.timestamp}</span></td>
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<td>{$log.query}</td>
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</tr>
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{/foreach}
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