create ticket works, also admins can create other people's tickets
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parent
a42443054e
commit
98dfb1fd6e
7 changed files with 210 additions and 29 deletions
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@ -41,4 +41,17 @@ class DBLayer{
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}
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}
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}
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}
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public function executeReturnId($query,$params){
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try{
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$statement = $this->PDO->prepare($query);
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$this->PDO->beginTransaction();
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$statement->execute($params);
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$lastId =$this->PDO->lastInsertId();
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$this->PDO->commit();
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return $lastId;
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}catch (PDOException $e) {
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throw $e;
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}
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}
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}
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}
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@ -16,7 +16,7 @@ class Ticket{
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//Set ticket object
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//Set ticket object
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public function setTicket($t,$s,$q,$t_c,$a){
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public function set($t,$s,$q,$t_c,$a){
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$this->title = $t;
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$this->title = $t;
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$this->status = $s;
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$this->status = $s;
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$this->queue = $q;
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$this->queue = $q;
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@ -29,7 +29,7 @@ class Ticket{
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$dbl = new DBLayer($this->db);
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$dbl = new DBLayer($this->db);
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$query = "INSERT INTO ticket (Timestamp, Title, Status, Queue, Ticket_Category, Author) VALUES (now(), :title, :status, :queue, :tcat, :author)";
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$query = "INSERT INTO ticket (Timestamp, Title, Status, Queue, Ticket_Category, Author) VALUES (now(), :title, :status, :queue, :tcat, :author)";
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$values = Array('title' => $this->title, 'status' => $this->status, 'queue' => $this->queue, 'tcat' => $this->ticket_category, 'author' => $this->author);
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$values = Array('title' => $this->title, 'status' => $this->status, 'queue' => $this->queue, 'tcat' => $this->ticket_category, 'author' => $this->author);
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$dbl->execute($query, $values);
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$this->tId = $dbl->executeReturnId($query, $values); ;
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}
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}
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//return constructed element based on TId
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//return constructed element based on TId
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@ -56,32 +56,12 @@ class Ticket{
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}
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}
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//Getters
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//Getters
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public function getPermission(){
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public function getTId(){
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return $this->permission;
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return $this->tId;
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}
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public function getExternId(){
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return $this->externId;
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}
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public function getTUserId(){
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return $this->tUserId;
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}
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}
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//setters
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//setters
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public function setPermission($perm){
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public function setTId($id){
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$this->permission = $perm;
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$this->tId = $id;
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}
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public function setExternId($id){
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$this->externId = $id;
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}
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public function setTUserId($id){
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$this->tUserId = $id;
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}
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}
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}
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}
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@ -0,0 +1,68 @@
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<?php
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class Ticket_Content{
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private $tContentId;
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private $content;
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public function __construct($db_data) {
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$this->db = $db_data;
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}
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//Creates a ticket_content entry in the DB
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public function create() {
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$dbl = new DBLayer($this->db);
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$query = "INSERT INTO ticket_content (Content) VALUES (:content)";
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$values = Array('content' => $this->content);
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$this->tContentId = $dbl->executeReturnId($query, $values); ;
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}
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//return constructed element based on TCategoryId
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public static function constr_TContentId( $id, $db_data) {
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$instance = new self($db_data);
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$instance->setTContentId($id);
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return $instance;
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}
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//return constructed element based on TContentId
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public function load_With_TContentId( $id) {
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$dbl = new DBLayer($this->db);
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$statement = $dbl->execute("SELECT * FROM ticket_content WHERE TContentId=:id", array('id' => $id));
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$row = $statement->fetch();
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$this->tContentId = $row['TContentId'];
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$this->content = $row['Content'];
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}
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//update private data to DB.
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public function update(){
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$dbl = new DBLayer($this->db);
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$query = "UPDATE ticket_content SET Content = :content WHERE TContentId=:id";
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$values = Array('id' => $this->tContentId, 'content' => $this->content);
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$statement = $dbl->execute($query, $values);
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}
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//Getters
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public function getContent(){
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if ($this->content == ""){
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$this->load_With_TContentId($this->tContentId);
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}
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return $this->content;
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}
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public function getTContentId(){
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return $this->tContentId;
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}
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//setters
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public function setContent($c){
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$this->content = $c;
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}
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public function setTContentId($c){
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$this->tContentId = $c;
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}
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}
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@ -0,0 +1,107 @@
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<?php
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class Ticket_Reply{
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private $tReplyId;
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private $ticket;
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private $content;
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private $author;
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private $timestamp;
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private $db;
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//////////////////////////////////Methods/////////////////////////////////
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public function __construct($db_data) {
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$this->db = $db_data;
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}
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//Set ticket_reply object
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public function set($t,$c,$a){
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$this->ticket = $t;
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$this->content = $c;
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$this->author = $a;
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}
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//create ticket by writing private data to DB.
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public function create(){
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$dbl = new DBLayer($this->db);
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$query = "INSERT INTO ticket_reply (Ticket, Content, Author, Timestamp) VALUES (:ticket, :content, :author, now())";
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$values = Array('ticket' => $this->ticket, 'content' => $this->content, 'author' => $this->author);
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$dbl->execute($query, $values);
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}
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//return constructed element based on TCategoryId
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public static function constr_TReplyId( $id, $db_data) {
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$instance = new self($db_data);
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$instance->setTReplyId($id);
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return $instance;
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}
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//return constructed element based on TId
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public function load_With_TReplyId( $id) {
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$dbl = new DBLayer($this->db);
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$statement = $dbl->execute("SELECT * FROM ticket_reply WHERE TReplyId=:id", array('id' => $id));
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$row = $statement->fetch();
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$this->tReplyId = $row['TReplyId'];
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$this->ticket = $row['Ticket'];
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$this->content = $row['Content'];
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$this->author = $row['Author'];
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$this->timestamp = $row['Timestamp'];
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}
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//update private data to DB.
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public function update(){
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$dbl = new DBLayer($this->db);
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$query = "UPDATE ticket SET Ticket = :ticket, Content = :content, Author = :author, Timestamp = :timestamp WHERE TReplyId=:id";
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$values = Array('id' => $this->tReplyId, 'timestamp' => $this->timestamp, 'ticket' => $this->ticket, 'content' => $this->content, 'author' => $this->author);
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$statement = $dbl->execute($query, $values);
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}
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//////////////////////////////////Getters/////////////////////////////////
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public function getTicket(){
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return $this->ticket;
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}
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public function getContent(){
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return $this->content;
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}
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public function getAuthor(){
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return $this->author;
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}
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public function getTimestamp(){
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return $this->timestamp;
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}
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public function getTReplyId(){
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return $this->tReplyId;
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}
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///////////////////////////////////setters////////////////////////////////
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public function setTicket($t){
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$this->ticket = $t;
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}
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public function setContent($c){
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$this->content = $c;
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}
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public function setAuthor($a){
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$this->author = $a;
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}
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public function setTimestamp($t){
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$this->timestamp = $t;
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}
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public function setTReplyId($i){
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$this->tReplyId = $i;
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}
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}
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@ -20,7 +20,7 @@ function change_info(){
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//use current info to check for changes
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//use current info to check for changes
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$current_info = $webUser->getInfo($_POST['target_id']);
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$current_info = $webUser->getInfo($_POST['target_id']);
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//TODO: XSS filtering
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$current_info['FirstName'] = filter_var($current_info['FirstName'], FILTER_SANITIZE_STRING);
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$current_info['FirstName'] = filter_var($current_info['FirstName'], FILTER_SANITIZE_STRING);
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$current_info['LastName'] = filter_var($current_info['LastName'], FILTER_SANITIZE_STRING);
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$current_info['LastName'] = filter_var($current_info['LastName'], FILTER_SANITIZE_STRING);
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$current_info['Country'] = filter_var($current_info['Country'], FILTER_SANITIZE_STRING);
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$current_info['Country'] = filter_var($current_info['Country'], FILTER_SANITIZE_STRING);
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@ -19,9 +19,22 @@ function create_ticket(){
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}else{
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}else{
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$author= Ticket_User::constr_ExternId($_POST['target_id'], $cfg['db']['lib'])->getTUserId();
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$author= Ticket_User::constr_ExternId($_POST['target_id'], $cfg['db']['lib'])->getTUserId();
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}
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}
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$ticket = new Ticket($cfg['db']['lib']);
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$ticket = new Ticket($cfg['db']['lib']);
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$ticket->setTicket($title,0,0,$category,$author);
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$ticket->set($title,0,0,$category,$author);
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$ticket->create();
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$ticket->create();
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$ticket_id = $ticket->getTId();
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$ticket_content = new Ticket_Content($cfg['db']['lib']);
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$ticket_content->setContent($content);
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$ticket_content->create();
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$content_id = $ticket_content->getTContentId();
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$ticket_reply = new Ticket_Reply($cfg['db']['lib']);
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$ticket_reply->set($ticket_id, $content_id, $author);
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$ticket_reply->create();
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}else{
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}else{
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//ERROR: permission denied!
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//ERROR: permission denied!
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@ -10,7 +10,7 @@
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</div>
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</div>
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<div class="box-content">
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<div class="box-content">
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<div class="row-fluid">
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<div class="row-fluid">
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<form id="changePassword" class="form-vertical" method="post" action="index.php?page=settings&id={$target_id}">
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<form id="changePassword" class="form-vertical" method="post" action="index.php?page=createticket&id={$target_id}">
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<legend>New ticket</legend>
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<legend>New ticket</legend>
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<div class="control-group">
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<div class="control-group">
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