queue creator works also added a few extra default queues

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_queue.php

@@ -10,6 +10,13 @@ class Ticket_Queue{
         $this->setQueue($rows);
     }
     
+    public function loadAllTickets(){
+        $dbl = new DBLayer("lib");
+        $statement = $dbl->executeWithoutParams("SELECT * FROM `ticket`");
+        $rows = $statement->fetchAll();
+        $this->setQueue($rows);
+    }
+    
     public function loadAllOpenTickets(){
         $dbl = new DBLayer("lib");
         $statement = $dbl->executeWithoutParams("SELECT * FROM ticket INNER JOIN ticket_user ON ticket.Author = ticket_user.TUserId and ticket.Status!=3");
@@ -24,6 +31,48 @@ class Ticket_Queue{
         $this->setQueue($rows);
     }
     
+    public function createQueue($userid, $groupid, $what, $how, $who){
+        $dbl = new DBLayer("lib");
+        
+        if($who == "user"){
+            $selectfrom = "SELECT * FROM `ticket` t LEFT JOIN `assigned` a ON t.TId = a.Ticket LEFT JOIN `ticket_user` tu ON tu.TUserId = a.User";
+            if ($how == "assigned"){
+                $assign = "tu.TUserId = :id" ;
+            }else if ($how == "not_assigned"){
+                $assign = "(tu.TUserId != :id OR a.Ticket IS NULL)";
+            }
+        }else if ($who == "support_group"){
+            $selectfrom = "SELECT * FROM `ticket` t LEFT JOIN `assigned` a ON t.TId = a.Ticket LEFT JOIN `ticket_user` tu ON tu.TUserId = a.User LEFT JOIN `forwarded` f ON t.TId = f.Ticket";
+            if ($how == "assigned"){
+                $assign = "f.Group = :id";
+            }else if ($how == "not_assigned"){
+                $assign = "(f.Group != :id  OR f.Ticket IS NULL)" ;
+            }
+        
+        }
+        
+        if ($what == "waiting_for_support"){
+            $status = "t.Status = 1";
+        }else if ($what == "waiting_for_user"){
+            $status = "t.Status = 0";
+        }else if ($what == "closed"){
+            $status = "t.Status = 3";
+        }
+        
+        $query = $selectfrom ." WHERE " . $assign;
+        if(isset($status)){
+            $query = $query . " AND " . $status;
+        }
+        if($who == "user"){
+            $params = array('id' => $userid);
+        }else if ($who == "support_group"){
+            $params = array('id' => $groupid);
+        }  
+        $statement = $dbl->execute($query, $params);
+        $rows = $statement->fetchAll();
+        $this->setQueue($rows);
+    }
+    
     public function loadToDoTickets($user_id){
         
         $dbl = new DBLayer("lib");

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_queue_handler.php

@@ -8,6 +8,9 @@ class Ticket_Queue_Handler{
              
             
             switch ($input){
+                case "all":
+                    $queue->loadAllTickets();
+                    break;
                 case "all_open":
                     $queue->loadAllOpenTickets();
                     break;
@@ -26,4 +29,10 @@ class Ticket_Queue_Handler{
    
             return $queue->getTickets();
     }
+    
+    public static function CreateQueue($userid, $groupid, $what, $how, $who){
+        $queue = new Ticket_Queue();
+        $queue->createQueue($userid, $groupid, $what, $how, $who);
+        return $queue->getTickets();
+    }
 }

code/ryzom/tools/server/ryzom_ams/ams_lib/autoload/ticket_user.php

@@ -38,6 +38,20 @@ class Ticket_User{
     
     }
     
+    //return all mods/admins
+    public static function getModsAndAdmins() {
+        $dbl = new DBLayer("lib");
+        $statement = $dbl->executeWithoutParams("SELECT * FROM `ticket_user` WHERE `Permission` > 1");
+        $rows = $statement->fetchAll();
+        $result = Array();
+        foreach($rows as $user){
+            $instanceUser = new self();
+            $instanceUser->set($user);
+            $result[] = $instanceUser;
+        }
+        return $result; 
+    }
+    
     //return constructed element based on ExternId
     public static function constr_ExternId( $id) {
         $instance = new self();
@@ -62,6 +76,14 @@ class Ticket_User{
     public function __construct() {
     }
     
+    //set values
+    public function set($values) {
+        $this->setTUserId($values['TUserId']);
+        $this->setPermission($values['Permission']);
+        $this->setExternId($values['ExternId']);
+    }
+    
+    
     //return constructed element based on TUserId
     public function load_With_TUserId( $id) {
         $dbl = new DBLayer("lib");

code/ryzom/tools/server/ryzom_ams/www/html/inc/show_queue.php

@@ -22,11 +22,24 @@ function show_queue(){
                             $ticket_id = filter_var($_POST['ticket_id'], FILTER_SANITIZE_NUMBER_INT);
                             $result['ACTION_RESULT'] = Ticket::assignTicket($user_id, $ticket_id);
                             break;
+                       
                         case "unAssignTicket":
-                            
                             $ticket_id = filter_var($_POST['ticket_id'], FILTER_SANITIZE_NUMBER_INT);
                             $result['ACTION_RESULT'] = Ticket::unAssignTicket($user_id, $ticket_id);
                             break;
+                        
+                            case "create_queue":
+                            $userid = filter_var($_POST['userid'], FILTER_SANITIZE_NUMBER_INT);
+                            $groupid = filter_var($_POST['groupid'], FILTER_SANITIZE_NUMBER_INT);
+                            $what = filter_var($_POST['what'], FILTER_SANITIZE_STRING);
+                            $how = filter_var($_POST['how'], FILTER_SANITIZE_STRING);
+                            $who = filter_var($_POST['who'], FILTER_SANITIZE_STRING);
+                            $result['ACTION_RESULT'] = Ticket_Queue_Handler::CreateQueue($userid, $groupid, $what, $how, $who);
+                            if ($result['ACTION_RESULT'] != "ERROR"){
+                               $queueArray = $result['ACTION_RESULT'];
+                            }
+                            break;
+                        
                     }
                 }
                 
@@ -39,6 +52,15 @@ function show_queue(){
                     $i++;
                 }
                 $result['user_id'] = $_SESSION['ticket_user']->getTUserId();
+                
+                //Queue creator field info   
+                $result['grouplist'] = Gui_Elements::make_table(Support_Group::getGroups(), Array("getSGroupId","getName"), Array("sGroupId","name"));
+                $result['teamlist'] = Gui_Elements::make_table(Ticket_User::getModsAndAdmins(), Array("getTUserId","getExternId"), Array("tUserId","externId"));
+                $i = 0;
+                foreach( $result['teamlist'] as $member){
+                    $result['teamlist'][$i]['name'] = WebUsers::getUsername($member['externId']);
+                    $i++;
+                }
                 return $result;
             
             }else{

code/ryzom/tools/server/ryzom_ams/www/html/templates/show_queue.tpl

@@ -13,17 +13,18 @@
                 <legend>Tickets</legend>
 		
 		<div class="alert alert-info">
+		    <form id="create_queue" class="form-vertical" method="post" action="" style="margin:0px 0px 0px;">
 		    Show
 		    <select style="width: 136px;" name="what">
-			<option value="all">All</option>
+			<option value="all">all</option>
-			<option value="wfs">'waiting for support'</option>
+			<option value="waiting_for_support">waiting for support</option>
-			<option value="wfu">'waiting for user'</option>
+			<option value="waiting_for_users">waiting for user</option>
-			<option value="closed">'closed'</option>
+			<option value="closed">closed</option>
 		    </select>
 		    tickets
 		    <select style="width: 110px;" name="how">
-			<option value="all">assigned</option>
+			<option value="assigned">assigned</option>
-			<option value="wfs">not assigned</option>
+			<option value="not_assigned">not assigned</option>
 		    </select>
 		    to
 		    <select style="width: 140px;" name="who" onchange="aimedforwhochanged(this.value);">
@@ -31,18 +32,26 @@
 			<option value="support_group">support group</option>
 		    </select>
 		    <span id="userList" style="display:inline;">
-		    <select style="width: 140px;" name="name">
+		    <select style="width: 140px;" name="userid">
-			<option value="all">Quitta</option>
+			{foreach from=$teamlist item=member}
-			<option value="wfs">Botanic</option>
+			    <option value="{$member.tUserId}" {if $user_id eq $member.tUserId}selected="selected"{/if}>{$member.name}</option>
+			{/foreach}
 		    </select>
 		    </span>
 		    <span id="supportGroupList" style="display:none;">
-		    <select style="width: 140px;" name="name">
+		    <select style="width: 140px;" name="groupid">
-			<option value="all">Developers</option>
+			{foreach from=$grouplist item=group}
-			<option value="wfs">Webteam</option>
+			    <option value="{$group.sGroupId}">{$group.name}</option>
+			{/foreach}
 		    </select>
 		    </span>
+		    <input type="hidden" name="action" value="create_queue">
+		    <button type="submit" class="btn btn-primary" style="bottom:4px; position:relative;"  ><i class="icon-tag icon-white"></i> View</button>
+		    </form>
+		
+		    
 		</div>
+
 				
 		{if isset($ACTION_RESULT) and $ACTION_RESULT eq "SUCCESS_ASSIGNED"}
 		<div class="alert alert-success">
@@ -135,6 +144,8 @@
                 <button class="btn btn-primary btn-large dropdown-toggle" data-toggle="dropdown">Actions<span class="caret"></span></button>
                 <ul class="dropdown-menu">
 		    <li class="divider"></li>
+		    <li><a href="index.php?page=show_queue&get=todo">Todo tickets</a></li>
+		    <li><a href="index.php?page=show_queue&get=all">All tickets</a></li>
 		    <li><a href="index.php?page=show_queue&get=all_open">All open tickets</a></li>
 		    <li><a href="index.php?page=show_queue&get=archive">Ticket Archive</a></li>
 		    <li><a href="index.php?page=show_queue&get=not_assigned">Not Assigned Tickets</a></li>