added documentation for assigned, dblayer and forwarded class
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4 changed files with 189 additions and 26 deletions
10
.hgignore
10
.hgignore
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@ -200,7 +200,15 @@ code/ryzom/common/data_leveldesign/leveldesign/game_element/xp_table/skills.skil
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code/ryzom/common/data_leveldesign/leveldesign/game_element/xp_table/xptable.xp_table
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code/ryzom/tools/server/sql/ryzom_admin_default_data.sql
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code/ryzom/tools/server/ryzom_ams/drupal
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code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/ams_lib
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code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/ams_lib/autoload
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code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/ams_lib/configs
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code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/ams_lib/cron
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code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/ams_lib/img
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code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/ams_lib/plugins
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code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/ams_lib/smarty
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code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/ams_lib/translations
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code/ryzom/tools/server/ryzom_ams/drupal_module/ryzommanage/ams_lib/libinclude.php
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# Linux server compile
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code/ryzom/server/src/entities_game_service/entities_game_service
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code/ryzom/server/src/frontend_service/frontend_service
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@ -1,13 +1,25 @@
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<?php
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/**
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* Handles the assigning of a ticket to a user. This is being used to make someone responsible for the handling and solving of a ticket.
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* The idea is that someone can easily assign a ticket to himself and by doing that, he makes aware to the other moderators that he will deal with the ticket in the future.
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* @author Daan Janssens, mentored by Matthew Lagoe
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*
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*/
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class Assigned{
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private $user; /**< The id of the user being assigned */
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private $ticket; /**< The id of the ticket being assigned */
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private $user;
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private $ticket;
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////////////////////////////////////////////Functions////////////////////////////////////////////////////
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//Assigns a ticket to a user or returns error message
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/**
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* Assigns a ticket to a user or returns an error message.
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* It will first check if the ticket isn't already assigned, if not, it will create a new 'assigned' entry.
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* @param $user_id the id of the user we want to assign to the ticket
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* @param $ticket_id the id of the ticket.
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* @return A string, if assigning succeedded "SUCCESS_ASSIGNED" will be returned, else "ALREADY_ASSIGNED" will be returned.
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*/
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public static function assignTicket( $user_id, $ticket_id) {
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$dbl = new DBLayer("lib");
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//check if ticket is already assigned, if so return "ALREADY ASSIGNED"
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@ -22,7 +34,14 @@ class Assigned{
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}
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//Unsign a ticket to a user or returns error message
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/**
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* Unassign a ticket being coupled to a user or return an error message.
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* It will first check if the ticket is assigned, if this is indeed the case it will delete the 'assigned' entry.
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* @param $user_id the id of the user we want to unassign from the ticket
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* @param $ticket_id the id of the ticket.
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* @return A string, if unassigning succeedded "SUCCESS_UNASSIGNED" will be returned, else "NOT_ASSIGNED" will be returned.
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*/
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public static function unAssignTicket( $user_id, $ticket_id) {
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$dbl = new DBLayer("lib");
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//check if ticket is really assigned to that user
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@ -37,7 +56,11 @@ class Assigned{
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}
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// Get the id of the user assigned to a ticket
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/**
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* Get the (external) id of the user assigned to a ticket
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* @param $ticket_id the Id of the ticket that's being queried
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* @return The (external)id of the user being assigned to the ticket
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*/
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public static function getUserAssignedToTicket($ticket_id) {
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$dbl = new DBLayer("lib");
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$statement = $dbl->execute("SELECT ticket_user.ExternId FROM `assigned` JOIN `ticket_user` ON assigned.User = ticket_user.TUserId WHERE `Ticket` = :ticket_id", Array('ticket_id' => $ticket_id));
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@ -48,6 +71,12 @@ class Assigned{
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}
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/**
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* Check if a ticket is already assigned (in case the user_id param is used, it will check if it's assigned to that user)
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* @param $ticket_id the Id of the ticket that's being queried
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* @param $user_id the id of the user, default parameter = 0, by using a user_id, it will check if that user is assigned to the ticket.
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* @return true in case it's assigned, false in case it isn't.
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*/
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public static function isAssigned( $ticket_id, $user_id = 0) {
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$dbl = new DBLayer("lib");
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//check if ticket is already assigned
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@ -62,16 +91,30 @@ class Assigned{
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}
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////////////////////////////////////////////Methods////////////////////////////////////////////////////
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/**
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* A constructor.
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* Empty constructor
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*/
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public function __construct() {
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}
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//set values
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/**
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* sets the object's attributes.
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* @param $values should be an array of the form array('User' => user_id, 'Ticket' => ticket_id).
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*/
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public function set($values) {
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$this->setUser($values['User']);
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$this->setTicket($values['Ticket']);
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}
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/**
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* creates a new 'assigned' entry.
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* this method will use the object's attributes for creating a new 'assigned' entry in the database.
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*/
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public function create() {
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$dbl = new DBLayer("lib");
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$query = "INSERT INTO `assigned` (`User`,`Ticket`) VALUES (:user, :ticket)";
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@ -79,7 +122,11 @@ class Assigned{
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$dbl->execute($query, $values);
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}
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//delete entry
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/**
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* deletes an existing 'assigned' entry.
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* this method will use the object's attributes for deleting an existing 'assigned' entry in the database.
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*/
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public function delete() {
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$dbl = new DBLayer("lib");
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$query = "DELETE FROM `assigned` WHERE `User` = :user_id and `Ticket` = :ticket_id";
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@ -87,10 +134,14 @@ class Assigned{
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$dbl->execute($query, $values);
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}
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//Load with sGroupId
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public function load( $user_id, $user_id) {
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/**
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* loads the object's attributes.
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* loads the object's attributes by giving a ticket_id, it will put the matching user_id and the ticket_id into the attributes.
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* @param $ticket_id the id of the ticket that should be loaded
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*/
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public function load($ticket_id) {
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$dbl = new DBLayer("lib");
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$statement = $dbl->execute("SELECT * FROM `assigned` WHERE `Ticket` = :ticket_id AND `User` = :user_id", Array('ticket_id' => $ticket_id, 'user_id' => $user_id));
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$statement = $dbl->execute("SELECT * FROM `assigned` WHERE `Ticket` = :ticket_id", Array('ticket_id' => $ticket_id));
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$row = $statement->fetch();
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$this->set($row);
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}
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@ -98,22 +149,37 @@ class Assigned{
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////////////////////////////////////////////Getters////////////////////////////////////////////////////
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/**
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* get user attribute of the object.
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*/
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public function getUser(){
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return $this->user;
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}
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/**
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* get ticket attribute of the object.
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*/
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public function getTicket(){
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return $this->ticket;
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}
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////////////////////////////////////////////Setters////////////////////////////////////////////////////
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/**
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* set user attribute of the object.
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* @param $u integer id of the user
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*/
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public function setUser($u){
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$this->user = $u;
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}
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public function setTicket($g){
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$this->ticket = $g;
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/**
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* set ticket attribute of the object.
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* @param $t integer id of the ticket
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*/
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public function setTicket($t){
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$this->ticket = $t;
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}
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@ -1,8 +1,19 @@
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<?php
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/**
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* Handles the database connections. It uses PDO to connect to the different databases. It will use the argument of the constructor to setup a connection to the database
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* with the matching entry in the $cfg global variable.
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* @author Daan Janssens, mentored by Matthew Lagoe
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*
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*/
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class DBLayer{
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private $PDO;
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private $PDO; /**< The PDO object, instantiated by the constructor */
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/**
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* The constructor.
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* Instantiates the PDO object attribute by connecting to the arguments matching database(the db info is stored in the $cfg global var)
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* @param String, the name of the databases entry in the $cfg global var.
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*/
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function __construct($db)
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{
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global $cfg;
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}
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/**
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* execute a query that doesn't have any parameters
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* @param $query the mysql query
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* @return returns a PDOStatement object
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*/
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public function executeWithoutParams($query){
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$statement = $this->PDO->prepare($query);
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$statement->execute();
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return $statement;
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}
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/**
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* execute a query that has parameters
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* @param $query the mysql query
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* @param $params the parameters that are being used by the query
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* @return returns a PDOStatement object
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*/
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public function execute($query,$params){
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$statement = $this->PDO->prepare($query);
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$statement->execute($params);
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return $statement;
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}
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/**
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* execute a query (an insertion query) that has parameters and return the id of it's insertion
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* @param $query the mysql query
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* @param $params the parameters that are being used by the query
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* @return returns the id of the last inserted element.
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*/
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public function executeReturnId($query,$params){
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$statement = $this->PDO->prepare($query);
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$this->PDO->beginTransaction();
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@ -1,13 +1,26 @@
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<?php
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/**
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* Handles the forwarding of a ticket to a support_group. This is being used to transfer tickets to different groups (eg Developers, Website-Team, SupportGroup etc..)
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* The idea is that someone can easily forward a ticket to a group and by doing that, the moderators that are in that group will receive the ticket in their todo queue.
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* @author Daan Janssens, mentored by Matthew Lagoe
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*
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*/
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class Forwarded{
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private $group;
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private $ticket;
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private $group; /**< The id of the group to which the ticket is being forwarded */
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private $ticket; /**< The id of the ticket being forwarded */
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////////////////////////////////////////////Functions////////////////////////////////////////////////////
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//AForward a ticket to a group, also removes the previous group where it was assigned to.
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/**
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* Forward a ticket to a group, also removes the previous group where it was forwarded to.
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* It will first check if the ticket is already forwarded, if that's the case, it will delete that entry.
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* Afterwards it creates the new forward entry
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* @param $group_id the id of the support group we want to forward the ticket to.
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* @param $ticket_id the id of the ticket.
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* @return A string, if assigning succeedded "SUCCESS_FORWARDED" will be returned.
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*/
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public static function forwardTicket( $group_id, $ticket_id) {
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$dbl = new DBLayer("lib");
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if (forwarded::isForwarded($ticket_id)){
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}
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/**
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* get the id of the group a ticket is forwarded to.
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* @param $ticket_id the id of the ticket.
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* @return the id of the group
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*/
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public static function getSGroupOfTicket($ticket_id) {
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$forw = new self();
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$forw->load($ticket_id);
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}
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/**
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* check if the ticket is forwarded
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* @param $ticket_id the id of the ticket.
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* @return returns true if the ticket is forwarded, else return false;
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*/
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public static function isForwarded( $ticket_id) {
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$dbl = new DBLayer("lib");
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if( $dbl->execute(" SELECT * FROM `forwarded` WHERE `Ticket` = :ticket_id", array('ticket_id' => $ticket_id))->rowCount()){
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@ -41,15 +65,29 @@ class Forwarded{
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////////////////////////////////////////////Methods////////////////////////////////////////////////////
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/**
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* A constructor.
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* Empty constructor
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*/
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public function __construct() {
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}
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//set values
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/**
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* sets the object's attributes.
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* @param $values should be an array of the form array('Group' => group_id, 'Ticket' => ticket_id).
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*/
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public function set($values) {
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$this->setGroup($values['Group']);
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$this->setTicket($values['Ticket']);
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}
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/**
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* creates a new 'forwarded' entry.
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* this method will use the object's attributes for creating a new 'forwarded' entry in the database.
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*/
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public function create() {
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$dbl = new DBLayer("lib");
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$query = "INSERT INTO `forwarded` (`Group`,`Ticket`) VALUES (:group, :ticket)";
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$dbl->execute($query, $values);
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}
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//delete entry
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/**
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* deletes an existing 'forwarded' entry.
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* this method will use the object's attributes for deleting an existing 'forwarded' entry in the database.
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*/
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public function delete() {
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$dbl = new DBLayer("lib");
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$query = "DELETE FROM `forwarded` WHERE `Group` = :group_id and `Ticket` = :ticket_id";
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$dbl->execute($query, $values);
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}
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//Load with sGroupId
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/**
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* loads the object's attributes.
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* loads the object's attributes by giving a ticket_id, it will put the matching group_id and the ticket_id into the attributes.
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* @param $ticket_id the id of the ticket that should be loaded
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*/
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public function load( $ticket_id) {
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$dbl = new DBLayer("lib");
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$statement = $dbl->execute("SELECT * FROM `forwarded` WHERE `Ticket` = :ticket_id", Array('ticket_id' => $ticket_id));
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////////////////////////////////////////////Getters////////////////////////////////////////////////////
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/**
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* get group attribute of the object.
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*/
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public function getGroup(){
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return $this->group;
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}
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/**
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* get ticket attribute of the object.
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*/
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public function getTicket(){
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return $this->ticket;
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}
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////////////////////////////////////////////Setters////////////////////////////////////////////////////
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/**
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* set group attribute of the object.
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* @param $g integer id of the group
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*/
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public function setGroup($g){
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$this->group = $g;
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}
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/**
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* set ticket attribute of the object.
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* @param $t integer id of the ticket
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*/
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public function setTicket($t){
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$this->ticket = $t;
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}
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