ticket hanling function added
--HG-- branch : quitta-gsoc-2013
This commit is contained in:
Quitta
parent
987d5943c3
commit
328351a4c5
5 changed files with 111 additions and 35 deletions
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@ -33,6 +33,11 @@ class Mail_Handler{
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return $user->getTUserId();
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}
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function get_id_from_email($email){
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$webUserId = WebUsers::getIdFromEmail($email);
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$user = Ticket_User::constr_ExternId($webUserId);
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return $user->getTUserId();
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}
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public static function send_mail($recipient, $subject, $body, $from = NULL) {
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@ -91,7 +96,8 @@ class Mail_Handler{
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$emails = $statement->fetchAll();
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foreach($emails as $email) {
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$message_id = self::new_message_id();
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$message_id = self::new_message_id($email['TicketId']);
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//if recipient isn't given, then use the email of the id_user instead!
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echo("Emailing {$email['Recipient']}\n");
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if(!$email['Recipient']) {
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@ -105,7 +111,7 @@ class Mail_Handler{
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} else {
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$from = $oms_reply_to;
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}
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$headers = "From: $from\r\n" . "Message-ID: " . $message_id;
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$headers = "From: $from\r\n" . "Message-ID: " . $message_id ;
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print("recip: " . $email['Recipient']);
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print("subj: " .$email['Subject']);
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print("body: " . $email['Body']);
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@ -131,28 +137,15 @@ class Mail_Handler{
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for ($i = 1; $i <= $message_count; ++$i) {
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$header = imap_header($mbox, $i);
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//print_r($header);
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$entire_email = imap_fetchheader($mbox, $i) . imap_body($mbox, $i);
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$subject = self::decode_utf8($header->subject);
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$to = $header->to[0]->mailbox;
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$from = $header->from[0]->mailbox . '@' . $header->from[0]->host;
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$txt = self::get_part($mbox, $i, "TEXT/PLAIN");
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$html = self::get_part($mbox, $i, "TEXT/HTML");
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print("================");
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print("subj: ".$subject);
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print("to: ".$to);
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print("from: ".$from);
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print("txt: " .$txt);
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print("html: ".$html);
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//return task ID
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self::incoming_mail_handler($mbox, $i);
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$tid = 1; //self::ams_create_email($from, $subject, $txt, $html, $to, $from);
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if($tid) {
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$file = fopen($MAIL_DIR."/mail/".$tid, 'w');
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//TODO: base file on Ticket + reply id
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/* $file = fopen($MAIL_DIR."/mail/".$tid, 'w');
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fwrite($file, $entire_email);
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fclose($file);
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fclose($file); */
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}
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//mark message $i of $mbox for deletion!
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imap_delete($mbox, $i);
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@ -167,26 +160,87 @@ class Mail_Handler{
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function new_message_id() {
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function new_message_id($ticketId) {
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$time = time();
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$pid = getmypid();
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global $cfg;
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global $ams_mail_count;
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$ams_mail_count = ($ams_mail_count == '') ? 1 : $ams_mail_count + 1;
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return "<ams.message".$pid.$ams_mail_count.$time."@".$cfg['mail']['host'].">";
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return "<ams.message".".".$ticketId.".".$pid.$ams_mail_count.".".$time."@".$cfg['mail']['host'].">";
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}
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function get_ticket_id_from_subject($subject){
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print('got it from subject!');
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$startpos = strpos($subject, "[Ticket #");
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$tempString = substr($subject, $startpos+9);
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$endpos = strpos($tempString, "]");
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$ticket_id = substr($tempString, 0, $endpos);
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return $ticket_id;
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}
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function ams_create_email($from, $subject, $body, $html, $recipient = 0, $sender = NULL) {
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function incoming_mail_handler($mbox,$i){
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$header = imap_header($mbox, $i);
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$subject = self::decode_utf8($header->subject);
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print_r($header);
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//get ticket_id out of the message-id or else out of the subject line
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$ticket_id = 0;
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if(isset($header->references)){
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$pieces = explode(".", $header->references);
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if($pieces[0] == "<ams"){
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print('got it from message-id');
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$ticket_id = $pieces[2];
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}else{
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$ticket_id = self::get_ticket_id_from_subject($subject);
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}
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}else{
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print('elseeee');
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$ticket_id = self::get_ticket_id_from_subject($subject);
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}
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//if ticket id is found
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if($ticket_id){
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$entire_email = imap_fetchheader($mbox, $i) . imap_body($mbox, $i);
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$subject = self::decode_utf8($header->subject);
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$to = $header->to[0]->mailbox;
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$from = $header->from[0]->mailbox . '@' . $header->from[0]->host;
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$txt = self::get_part($mbox, $i, "TEXT/PLAIN");
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$html = self::get_part($mbox, $i, "TEXT/HTML");
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//get the id out of the email address of the person sending the email.
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if($from !== NULL && !is_numeric($from)) $from = self::get_id_from_email($from);
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$user = new Ticket_User();
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$user->load_With_TUserId($from);
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$ticket = new Ticket();
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$ticket->load_With_TId($ticket_id);
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//if user has access to it!
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if($user->isMod() or ($ticket->getAuthor() == $user->getTUserId())){
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}
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/*print("================");
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print("subj: ".$subject);
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print("to: ".$to);
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print("from: ".$from);
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print("txt: " .$txt);
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print("html: ".$html);*/
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}
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}
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/*function ams_create_email($from, $subject, $body, $html, $recipient = 0, $sender = NULL) {
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//TODO:
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/*if($recipient == 0 && !is_string($recipient)) {
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if($recipient == 0 && !is_string($recipient)) {
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global $user;
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$recipient = $user->uid;
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}*/
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}
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if($sender !== NULL && !is_numeric($sender)) $sender = self::get_id_from_username($sender);
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if(!is_numeric($recipient)) $recipient = self::get_id_from_username($recipient);
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@ -212,7 +266,7 @@ class Mail_Handler{
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oms_task_index($message, array('subject', 'body', 'sender', 'recipient'));
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//---------------------------
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return $message['id_task'];
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}
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}*/
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@ -76,6 +76,14 @@ class WebUsers extends Users{
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return $row['UId'];
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}
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//returns te id for a given username
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public static function getIdFromEmail($email){
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$dbw = new DBLayer("web");
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$statement = $dbw->execute("SELECT * FROM ams_user WHERE Email=:email", array('email' => $email));
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$row = $statement->fetch();
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return $row['UId'];
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}
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public function getUId(){
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return $this->uId;
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}
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@ -352,9 +352,11 @@
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`Sender` INT(10) UNSIGNED NOT NULL ,
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`UserId` INT(10) UNSIGNED NOT NULL ,
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`MessageId` VARCHAR(45) NOT NULL ,
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`TicketId` INT UNSIGNED NOT NULL ,
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PRIMARY KEY (`MailId`) ,
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INDEX `fk_email_ticket_user1` (`Sender` ASC) ,
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INDEX `fk_email_ticket_user2` (`UserId` ASC) ,
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INDEX `fk_email_ticket1` (`TicketId` ASC) ,
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CONSTRAINT `fk_email_ticket_user1`
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FOREIGN KEY (`Sender` )
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REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_user` (`TUserId` )
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@ -364,6 +366,11 @@
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FOREIGN KEY (`UserId` )
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REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket_user` (`TUserId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION,
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CONSTRAINT `fk_email_ticket1`
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FOREIGN KEY (`TicketId` )
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REFERENCES `" . $cfg['db']['lib']['name'] ."`.`ticket` (`TId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION)
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ENGINE = InnoDB;
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@ -308,9 +308,11 @@ CREATE TABLE IF NOT EXISTS `mydb`.`email` (
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`Sender` INT(10) UNSIGNED NOT NULL ,
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`UserId` INT(10) UNSIGNED NOT NULL ,
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`MessageId` VARCHAR(45) NOT NULL ,
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`TicketId` INT UNSIGNED NOT NULL ,
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PRIMARY KEY (`MailId`) ,
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INDEX `fk_email_ticket_user1` (`Sender` ASC) ,
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INDEX `fk_email_ticket_user2` (`UserId` ASC) ,
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INDEX `fk_email_ticket1` (`TicketId` ASC) ,
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CONSTRAINT `fk_email_ticket_user1`
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FOREIGN KEY (`Sender` )
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REFERENCES `mydb`.`ticket_user` (`TUserId` )
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@ -320,6 +322,11 @@ CREATE TABLE IF NOT EXISTS `mydb`.`email` (
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FOREIGN KEY (`UserId` )
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REFERENCES `mydb`.`ticket_user` (`TUserId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION,
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CONSTRAINT `fk_email_ticket1`
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FOREIGN KEY (`TicketId` )
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REFERENCES `mydb`.`ticket` (`TId` )
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ON DELETE NO ACTION
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ON UPDATE NO ACTION)
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ENGINE = InnoDB;
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