Admins/Mods can post hidden replies!
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Quitta
parent
5608185e1d
commit
19721376a7
7 changed files with 86 additions and 51 deletions
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@ -33,10 +33,10 @@ class Ticket{
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* return all ticket of the given author's id.
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*
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*/
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public static function getEntireTicket($id) {
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public static function getEntireTicket($id,$view_as_admin) {
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$ticket = new Ticket();
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$ticket->load_With_TId($id);
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$reply_array = Ticket_Reply::getRepliesOfTicket($id);
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$reply_array = Ticket_Reply::getRepliesOfTicket($id, $view_as_admin);
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return Array('ticket_obj' => $ticket,'reply_array' => $reply_array);
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}
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@ -81,7 +81,7 @@ class Ticket{
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}else{
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Ticket_Log::createLogEntry( $ticket_id, $real_author, 2, $author);
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}
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Ticket_Reply::createReply($content, $author, $ticket_id);
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Ticket_Reply::createReply($content, $author, $ticket_id, 0);
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return $ticket_id;
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}
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@ -115,13 +115,13 @@ class Ticket{
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return $reply;
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}
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public static function createReply($content, $author, $ticket_id){
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public static function createReply($content, $author, $ticket_id, $hidden){
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if($content != ""){
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$ticket = new Ticket();
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$ticket->load_With_TId($ticket_id);
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//if status is not closed
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if($ticket->getStatus() != 3){
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Ticket_Reply::createReply($content, $author, $ticket_id);
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Ticket_Reply::createReply($content, $author, $ticket_id, $hidden);
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}else{
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//TODO: Show error message that ticket is closed
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}
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@ -6,6 +6,7 @@ class Ticket_Reply{
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private $content;
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private $author;
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private $timestamp;
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private $hidden;
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////////////////////////////////////////////Functions////////////////////////////////////////////////////
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@ -18,40 +19,42 @@ class Ticket_Reply{
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//return constructed element based on TCategoryId
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public static function getRepliesOfTicket( $ticket_id) {
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public static function getRepliesOfTicket( $ticket_id, $view_as_admin) {
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$dbl = new DBLayer("lib");
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$statement = $dbl->execute("SELECT * FROM ticket_reply INNER JOIN ticket_content INNER JOIN ticket_user ON ticket_reply.Content = ticket_content.TContentId and ticket_reply.Ticket=:id and ticket_user.TUserId = ticket_reply.Author ORDER BY ticket_reply.TReplyId ASC", array('id' => $ticket_id));
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$row = $statement->fetchAll();
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$result = Array();
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foreach($row as $tReply){
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$instanceAuthor = Ticket_User::constr_TUserId($tReply['Author']);
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$instanceAuthor->setExternId($tReply['ExternId']);
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$instanceAuthor->setPermission($tReply['Permission']);
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if(! $tReply['Hidden'] || $view_as_admin){
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$instanceAuthor = Ticket_User::constr_TUserId($tReply['Author']);
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$instanceAuthor->setExternId($tReply['ExternId']);
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$instanceAuthor->setPermission($tReply['Permission']);
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$instanceContent = new Ticket_Content();
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$instanceContent->setTContentId($tReply['TContentId']);
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$instanceContent->setContent($tReply['Content']);
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$instanceContent = new Ticket_Content();
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$instanceContent->setTContentId($tReply['TContentId']);
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$instanceContent->setContent($tReply['Content']);
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$instanceReply = new self();
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$instanceReply->setTReplyId($tReply['TReplyId']);
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$instanceReply->setTimestamp($tReply['Timestamp']);
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$instanceReply->setAuthor($instanceAuthor);
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$instanceReply->setTicket($ticket_id);
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$instanceReply->setContent($instanceContent);
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$result[] = $instanceReply;
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$instanceReply = new self();
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$instanceReply->setTReplyId($tReply['TReplyId']);
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$instanceReply->setTimestamp($tReply['Timestamp']);
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$instanceReply->setAuthor($instanceAuthor);
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$instanceReply->setTicket($ticket_id);
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$instanceReply->setContent($instanceContent);
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$instanceReply->setHidden($tReply['Hidden']);
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$result[] = $instanceReply;
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}
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}
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return $result;
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}
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public static function createReply($content, $author, $ticket_id){
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public static function createReply($content, $author, $ticket_id , $hidden){
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$ticket_content = new Ticket_Content();
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$ticket_content->setContent($content);
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$ticket_content->create();
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$content_id = $ticket_content->getTContentId();
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$ticket_reply = new Ticket_Reply();
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$ticket_reply->set(Array('Ticket' => $ticket_id,'Content' => $content_id,'Author' => $author));
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$ticket_reply->set(Array('Ticket' => $ticket_id,'Content' => $content_id,'Author' => $author, 'Hidden' => $hidden));
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$ticket_reply->create();
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$reply_id = $ticket_reply->getTReplyId();
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@ -72,13 +75,16 @@ class Ticket_Reply{
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if(isset($values['Timestamp'])){
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$this->setTimestamp($values['Timestamp']);
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}
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if(isset($values['Hidden'])){
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$this->setHidden($values['Hidden']);
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}
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}
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//create ticket by writing private data to DB.
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public function create(){
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$dbl = new DBLayer("lib");
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$query = "INSERT INTO ticket_reply (Ticket, Content, Author, Timestamp) VALUES (:ticket, :content, :author, now())";
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$values = Array('ticket' => $this->ticket, 'content' => $this->content, 'author' => $this->author);
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$query = "INSERT INTO ticket_reply (Ticket, Content, Author, Timestamp, Hidden) VALUES (:ticket, :content, :author, now(), :hidden)";
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$values = Array('ticket' => $this->ticket, 'content' => $this->content, 'author' => $this->author, 'hidden' => $this->hidden);
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$this->tReplyId = $dbl->executeReturnId($query, $values);
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}
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@ -92,13 +98,14 @@ class Ticket_Reply{
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$this->content = $row['Content'];
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$this->author = $row['Author'];
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$this->timestamp = $row['Timestamp'];
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$this->hidden = $row['Hidden'];
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}
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//update private data to DB.
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public function update(){
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$dbl = new DBLayer("lib");
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$query = "UPDATE ticket SET Ticket = :ticket, Content = :content, Author = :author, Timestamp = :timestamp WHERE TReplyId=:id";
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$values = Array('id' => $this->tReplyId, 'timestamp' => $this->timestamp, 'ticket' => $this->ticket, 'content' => $this->content, 'author' => $this->author);
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$query = "UPDATE ticket SET Ticket = :ticket, Content = :content, Author = :author, Timestamp = :timestamp, Hidden = :hidden WHERE TReplyId=:id";
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$values = Array('id' => $this->tReplyId, 'timestamp' => $this->timestamp, 'ticket' => $this->ticket, 'content' => $this->content, 'author' => $this->author, 'hidden' => $this->hidden);
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$statement = $dbl->execute($query, $values);
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}
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@ -126,6 +133,9 @@ class Ticket_Reply{
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return $this->tReplyId;
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}
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public function getHidden(){
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return $this->hidden;
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}
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////////////////////////////////////////////Setters////////////////////////////////////////////////////
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@ -150,4 +160,8 @@ class Ticket_Reply{
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public function setTReplyId($i){
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$this->tReplyId = $i;
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}
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public function setHidden($h){
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$this->hidden = $h;
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}
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}
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@ -14,7 +14,11 @@ function reply_on_ticket(){
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try{
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$author = $_SESSION['ticket_user']->getTUserId();
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$content = filter_var($_POST['Content'], FILTER_SANITIZE_STRING);
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Ticket::createReply($content, $author, $ticket_id);
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$hidden = 0;
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if(isset($_POST['hidden']) && Ticket_User::isMod($_SESSION['ticket_user'])){
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$hidden = 1;
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}
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Ticket::createReply($content, $author, $ticket_id, $hidden);
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if(isset($_POST['ChangeStatus']) && isset($_POST['ChangePriority']) && Ticket_User::isMod($_SESSION['ticket_user'])){
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$newStatus = filter_var($_POST['ChangeStatus'], FILTER_SANITIZE_NUMBER_INT);
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@ -8,17 +8,18 @@ function show_reply(){
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$reply = new Ticket_Reply();
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$reply->load_With_TReplyId($result['reply_id']);
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$ticket = new Ticket();
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$ticket->load_With_TId($reply->getTicket());
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if(($ticket->getAuthor() == $_SESSION['ticket_user']->getTUserId()) || Ticket_User::isMod($_SESSION['ticket_user'] )){
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if(( $ticket->getAuthor() == $_SESSION['ticket_user']->getTUserId() && ! $reply->getHidden()) || Ticket_User::isMod($_SESSION['ticket_user'] )){
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$content = new Ticket_Content();
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$content->load_With_TContentId($reply->getContent());
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$author = new Ticket_User();
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$author->load_With_TUserId($reply->getAuthor());
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$result['hidden'] = $reply->getHidden();
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$result['ticket_id'] = $reply->getTicket();
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$result['reply_timestamp'] = $reply->getTimestamp();
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$result['author_permission'] = $author->getPermission();
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@ -10,7 +10,11 @@ function show_ticket(){
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if(($target_ticket->getAuthor() == $_SESSION['ticket_user']->getTUserId()) || Ticket_User::isMod($_SESSION['ticket_user'] )){
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$entire_ticket = Ticket::getEntireTicket( $result['ticket_id']);
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$show_as_admin = false;
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if(Ticket_User::isMod($_SESSION['ticket_user'])){
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$show_as_admin = true;
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}
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$entire_ticket = Ticket::getEntireTicket( $result['ticket_id'],$show_as_admin);
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Ticket_Log::createLogEntry($result['ticket_id'],$_SESSION['ticket_user']->getTUserId(), 3);
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$result['ticket_tId'] = $entire_ticket['ticket_obj']->getTId();
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$result['ticket_title'] = $entire_ticket['ticket_obj']->getTitle();
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@ -22,7 +26,7 @@ function show_ticket(){
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$result['ticket_statustext'] = $entire_ticket['ticket_obj']->getStatusText();
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$result['ticket_lastupdate'] = Gui_Elements::time_elapsed_string(Ticket::getLatestReply($result['ticket_id'])->getTimestamp());
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$result['ticket_category'] = $entire_ticket['ticket_obj']->getCategoryName();
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$result['ticket_replies'] = Gui_Elements::make_table($entire_ticket['reply_array'], Array("getTReplyId","getContent()->getContent","getTimestamp","getAuthor()->getExternId","getAuthor()->getPermission"), Array("tReplyId","replyContent","timestamp","authorExtern","permission"));
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$result['ticket_replies'] = Gui_Elements::make_table($entire_ticket['reply_array'], Array("getTReplyId","getContent()->getContent","getTimestamp","getAuthor()->getExternId","getAuthor()->getPermission","getHidden"), Array("tReplyId","replyContent","timestamp","authorExtern","permission","hidden"));
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$i = 0;
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foreach( $result['ticket_replies'] as $reply){
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$result['ticket_replies'][$i]['author'] = WebUsers::getUsername($reply['authorExtern']);
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@ -20,8 +20,8 @@
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{else if $author_permission gt '1'}
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<span class="label label-warning"><strong><i class="icon-star icon-white"></i>{if isset($isMod) and $isMod eq "TRUE"} <a href="index.php?page=show_user&id={$author}"><font color="white"> {$authorName}</font>{else} {$authorName} {/if}</a></strong></span></p>
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{/if}
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<p><pre{if $author_permission gt '1'} {if $hidden eq 0} style="background-color:rgb(248, 200, 200);"{else if $hidden eq 1}style="background-color:rgb(207, 254, 255);"{/if}{/if}> {if $hidden eq 1}<i>{/if}{$reply_content}{if $hidden eq 1}</i>{/if}</pre></p>
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<p><pre{if $author_permission eq '2'} style="background-color:rgb(248, 200, 200);"{/if}>{$reply_content}</pre></p>
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</td>
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</tr>
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</table>
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@ -33,13 +33,15 @@
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{foreach from=$ticket_replies item=reply}
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<tr>
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<td>
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<p><span class="label label-info"> {$reply.timestamp}</span>
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{if $reply.permission eq '1'}
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<span class="label label-success"><strong><i class="icon-user icon-white"></i>{if isset($isMod) and $isMod eq "TRUE"} <a href="index.php?page=show_user&id={$reply.authorExtern}"><font color="white"> {$reply.author}</font>{else} {$reply.author} {/if}</a></strong></span></p>
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{else if $reply.permission gt '1'}
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<span class="label label-warning"><strong><i class="icon-star icon-white"></i>{if isset($isMod) and $isMod eq "TRUE"} <a href="index.php?page=show_user&id={$reply.authorExtern}"><font color="white"> {$reply.author}</font>{else} {$reply.author} {/if}</a></strong></span></p>
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{/if}
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<p><pre{if $reply.permission gt '1'} style="background-color:rgb(248, 200, 200);"{/if}>{$reply.replyContent}</pre></p>
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<p>
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<span class="label label-info"> {$reply.timestamp}</span>
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{if $reply.permission eq '1'}
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<span class="label label-success"><strong><i class="icon-user icon-white"></i>{if isset($isMod) and $isMod eq "TRUE"} <a href="index.php?page=show_user&id={$reply.authorExtern}"><font color="white"> {$reply.author}</font>{else} {$reply.author} {/if}</a></strong></span>
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{else if $reply.permission gt '1'}
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<span class="label label-warning"><strong><i class="icon-star icon-white"></i>{if isset($isMod) and $isMod eq "TRUE"} <a href="index.php?page=show_user&id={$reply.authorExtern}"><font color="white"> {$reply.author}</font>{else} {$reply.author} {/if}</a></strong></span>
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{/if}
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</p>
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<p><pre{if $reply.permission gt '1'} {if $reply.hidden eq 0} style="background-color:rgb(248, 200, 200);"{else if $reply.hidden eq 1}style="background-color:rgb(207, 254, 255);"{/if}{/if}> {if $reply.hidden eq 1}<i>{/if}{$reply.replyContent}{if $reply.hidden eq 1}</i>{/if}</pre></p>
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</td>
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</tr>
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{/foreach}
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@ -56,15 +58,25 @@
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<td>
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<form id="reply" class="form-vertical" method="post" action="index.php">
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{if $ticket_status neq 3}
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<legend>{$t_reply}:</legend>
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<div class="control-group">
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<label class="control-label">{$t_fill}</label>
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<div class="controls">
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<div class="input-prepend">
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<textarea rows="6" class="span12" id="Content" name="Content"></textarea>
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<legend>{$t_reply}:</legend>
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<div class="control-group">
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<label class="control-label">{$t_fill}</label>
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<div class="controls">
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<div class="input-prepend">
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<textarea rows="6" class="span12" id="Content" name="Content"></textarea>
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</div>
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</div>
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</div>
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</div>
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{if isset($isMod) and $isMod eq "TRUE"}
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<div class="control-group">
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<label class="control-label">Options</label>
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<div class="controls">
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<div class="input-prepend">
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<input type="checkbox" name="hidden">Hide reply for user.
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</div>
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</div>
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</div>
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{/if}
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{/if}
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{if isset($isMod) and $isMod eq "TRUE"}
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<div class="control-group" style="display: inline-block;">
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